2/10 很糟糕
Natasha
2025 年 11 月 11 日
不喜歡：員工素質
I was in a handicap accessible room for hearing impaired which was requested. My client is deaf and we had a scary situation that is not being addressed as it should. I was woken up at about 4 am to hearing loud talking and I had my eye mask on I took it off to see a man staring at me and standing at the foot of my client bed and I also saw 2 other men the light was turned on by someone. I was in shock starting yelling and they left calmly out of my room. I panic as I called the front desk after about 6 rings no answer I call 911 on my cell phone. I learned as I am taking to 911 as the hotel phone was still ringing for the front desk that one of the men in my room was the hotel staff!! His explanation for them being in my room is bogus. I was told you will be refunded more needs to be done because this situation is suspicious.
Natasha
於 2025 年 11 月住了 1 晚