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Reviews of HYATT house Fort Lauderdale Airport & Cruise Port

3 out of 5
HYATT house Fort Lauderdale Airport & Cruise Port
90 SW 18th Avenue, Dania Beach, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 1871 out of 3111 reviews" "
Rating 8 - Good. 818 out of 3111 reviews" "
Rating 6 - Okay. 228 out of 3111 reviews" "
Rating 4 - Poor. 115 out of 3111 reviews" "
Rating 2 - Terrible. 79 out of 3111 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Courtney

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are somewhat dated
Stayed 1 night in May 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Ram

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Trevare

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is outdated, unkept, and poorly maintained. Key areas of concern included stains on in room carpets, couches, and cushions; broken furniture; extremely slow elevator; inedible breakfast offering; and poor employee communication resulting in me being unable to use the TV to watch Netflix for 2 nights of a 3 night stay. This property should not carry the Hyatt brand. It was grossly underwhelming and unacceptable.
Stayed 3 nights in Apr 2024
Response from LaVonne - Front Desk Host on 2024/5/13
Thank you for your feedback about your stay! Please return for your travels, we will be more than happy to see you again!

10/10 Excellent

Lavale

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Wonderful stay
Stayed 2 nights in May 2024

4/10 Poor

Gate

Disliked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

justice

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Accessibility and airport closeness.
Stayed 3 nights in May 2024
Response from LaVonne - Front Desk Host on 2024/5/13
Thank you for your feedback about your stay! Please return for your travels, we will be more than happy to see you again!

8/10 Good

May Ange

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall it was great
Stayed 4 nights in Feb 2024
Response from LaVonne - Front Desk Host on 2024/5/13
Thank you for your feedback about your stay! Please return for your travels, we will be more than happy to see you again!

10/10 Excellent

Paz, Valinda

Liked: Cleanliness, amenities
They have laundry area, clean and big suite with kitchen and near everything, foods, shopping etc… nice location
Stayed 4 nights in May 2024
Response from LaVonne - Front Desk Host on 2024/5/13
Thank you for your feedback about your stay! Please return for your travels, we will be more than happy to see you again!

10/10 Excellent

Shakira

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Mar 2024
Response from LaVonne - Front Desk Host on 2024/5/13
Thank you for your feedback about your stay! Please return for your travels, we will be more than happy to see you again!

8/10 Good

Lauryn, Altoona

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from LaVonne - Front Desk Host on 2024/5/13
Thank you for your feedback about your stay! Please return for your travels, we will be more than happy to see you again!

8/10 Good

Christine

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We love the Hyatt! Never had any problems with it being not clean except the toilet this time. It took them 4 hours to come clean what appeared to be blood off the sides of the toilet before we could even use it
Stayed 1 night in Apr 2024

10/10 Excellent

LEIGH-ANN

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and good breakfast choice each day. Those swipe keys however are trash!!! Replaced often but still trash. Loved my stay overall
Stayed 3 nights in Apr 2024
Response from LaVonne - Front Desk Host on 2024/5/13
Thank you for your feedback about your stay! Please return for your travels, we will be more than happy to see you again!

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable
Stayed 1 night in May 2024
Response from LaVonne - Front Desk Host on 2024/5/13
Thank you for your feedback about your stay! Please return for your travels, we will be more than happy to see you again!

10/10 Excellent

Janice

Liked: Cleanliness, property conditions & facilities
Quick check in. Friendly staff.
Stayed 1 night in May 2024
Response from LaVonne - Front Desk Host on 2024/5/13
Thank you for your feedback about your stay! Please return for your travels, we will be more than happy to see you again!

6/10 Okay

Joanna, MIAMI

Traveled with family and small children
Liked: Cleanliness
The key kept having to be redone twice in 4 hrs cos it stopped working and that waa veey annoying. Staff very pleasant. Breakfast not very good at all.
Stayed 1 night in Apr 2024

10/10 Excellent

Priscila

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from LaVonne - Front Desk Host on 2024/5/13
Thank you for your feedback about your stay! Please return for your travels, we will be more than happy to see you again!

10/10 Excellent

Yvette

Stayed 1 night in Apr 2024

2/10 Terrible

Brenda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was as described. Walking distance to local shopping.
Stayed 1 night in Apr 2024
Response from LaVonne - Front Desk Host on 2024/5/3
Thank you for your honest feedback!

10/10 Excellent

Phuong Thao

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from LaVonne - Front Desk Host on 2024/5/13
Thank you for your feedback about your stay! Please return for your travels, we will be more than happy to see you again!

10/10 Excellent

Lloyd

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great airport shuttle
Stayed 1 night in Apr 2024
Response from LaVonne - Front Desk Host on 2024/5/13
Thank you for your feedback about your stay! Please return for your travels, we will be more than happy to see you again!

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect place to stay. Very clean and allowed early check in which was great! Very close to airport. Free shuttles.
Stayed 1 night in Apr 2024
Response from LaVonne - Front Desk Host on 2024/5/3
Thank you so much for your honest feedback! We can't wait to see you again for your travels!

4/10 Poor

Tim, Simi Valley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and we could walk to a number of different stores and restaurants. I did end up with an issue with the staff when I walked out leaving a charger for my laptop in the room. I called the next day to see about how I could get it and they said they would check and call me back. After calling back myself they said someone would call me back the next day. I never got a call.
Stayed 1 night in Apr 2024

10/10 Excellent

Keysha, miami

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, seamless check-in. Rooms are clean and comfortable, with an updated bathroom. Ample parking, $10 nightly. Walking distance to restaurants, shopping and entertainment. This will be my go to when I'm in Fort Lauderdale.
Stayed 3 nights in Apr 2024
Response from LaVonne - Front Desk Host on 2024/5/13
Thank you for your feedback about your stay! Please return for your travels, we will be more than happy to see you again!

8/10 Good

Zoraida, Hormigueros

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2024
Response from LaVonne - Front Desk Host on 2024/5/13
Thank you for your feedback about your stay! Please return for your travels, we will be more than happy to see you again!

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Accommodating staff, very helpful
Stayed 1 night in Apr 2024
Response from LaVonne - Front Desk Host on 2024/5/13
Thank you for your feedback about your stay! Please return for your travels, we will be more than happy to see you again!

6/10 Okay

Monica

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness
Our stay was good until the last day when my husband discovered 2 bed bugs while laying in bed. I spoke to Lavonne at front desk she was very attentive and made sure the room wouldn’t be stayed in until issue was addressed. I even showed her the photos that were taken. She told me that a manager would reach out to me which never happened. I would have liked accommodations.
Stayed 3 nights in Mar 2024
Response from LaVonne - Front Desk Host on 2024/5/13
Thank you for your feedback about your stay! Please return for your travels, we will be more than happy to see you again!

10/10 Excellent

Dalana

Liked: Cleanliness, amenities, property conditions & facilities
I’m so happy I booked this location. East Uber pick up.
Stayed 3 nights in Apr 2024
Response from LaVonne - Front Desk Host on 2024/4/20
Thank you for your review! The time and reparation of introducing a great time for our guests travels is a must!

8/10 Good

Barb

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love hotel and amenities. Staff wonderful! Traveling with a group that includes a couple of elderly people so unable to walk to nearby restaurants. Would have like a restaurant with larger menu onsite.
Stayed 1 night in Apr 2024
Response from LaVonne - Front Desk Host on 2024/4/20
Thank you for your review! The time and reparation of introducing a great time for our guests travels is a must!

10/10 Excellent

Dean

Liked: Cleanliness, property conditions & facilities
👍
Stayed 2 nights in Apr 2024
Response from LaVonne - Front Desk Host on 2024/4/20
Thank you for your review! The time and reparation of introducing a great time for our guests travels is a must!

8/10 Good

Eileen

Liked: Cleanliness
The location of the property is perfect, shopping and restaurants abounds in very short walking distance. The hotel itself looks nice from the outside however inside it is a little tired looking - furniture and carpets could use some refreshing but the beds are super comfy, the layout of the rooms/suites are quite generous. Breakfast was good however the offerings should be replenished more frequently (dishes, utensils and food went missing and not replenished on a timely basis). What would be very appreciated would be to have a proper café in the building (as opposed to a counter across the road that "serves" Starbucks coffee but not a true Starbucks.
Stayed 1 night in Apr 2024
Response from LaVonne - Front Desk Host on 2024/5/13
Thank you for your feedback about your stay! Please return for your travels, we will be more than happy to see you again!

10/10 Excellent

Elizabeth

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
They provide a free shuttle form the airport, which was really nice for the 8 of us traveling together. We had a 2 bedroom suite with a kitchen, the room size was perfect for our group. You could easily walk to eat, shop and they are a hotel that is typically used for people to stay prior to boarding a cruise ship.
Stayed 2 nights in Apr 2024
Response from LaVonne - Front Desk Host on 2024/4/20
Thank you for your review! The time and reparation of introducing a great time for our guests travels is a must!

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property very spacious rooms
Stayed 2 nights in Apr 2024
Response from LaVonne - Front Desk Host on 2024/4/20
Thank you for your review! The time and reparation of introducing a great time for our guests travels is a must!

10/10 Excellent

Lorenzo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was great location to everything
Stayed 5 nights in Mar 2024
Response from LaVonne - Front Desk Host on 2024/4/20
Thank you for your review! The time and reparation of introducing a great time for our guests travels is a must!

10/10 Excellent

Crandell

Stayed 1 night in Apr 2024
Response from LaVonne - Front Desk Host on 2024/5/13
Thank you for your feedback about your stay! Please return for your travels, we will be more than happy to see you again!

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great pre cruise hotel
Stayed 1 night in Apr 2024
Response from LaVonne - Front Desk Host on 2024/4/20
Thank you for your review! The time and reparation of introducing a great time for our guests travels is a must!

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Loved the shower. Had a little trouble with check in but it was quickly fixed.
Stayed 2 nights in Apr 2024
Response from LaVonne - Front Desk Host on 2024/4/20
Thank you for your review! The time and reparation of introducing a great time for our guests travels is a must!

10/10 Excellent

Robert

Traveled with partner
Liked: Amenities, property conditions & facilities
Was good
Stayed 1 night in Apr 2024
Response from LaVonne - Front Desk Host on 2024/4/20
Thank you for your review! The time and reparation of introducing a great time for our guests travels is a must!

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Free shuttle to the airport, shopping nearby.
Stayed 2 nights in Apr 2024
Response from LaVonne - Front Desk Host on 2024/4/20
Thank you for your review! The time and reparation of introducing a great time for our guests travels is a must!

8/10 Good

Xiaojun

Liked: Amenities
good location.
Stayed 1 night in Apr 2024
Response from LaVonne - Front Desk Host on 2024/4/20
Thank you for your review! The time and reparation of introducing a great time for our guests travels is a must!

10/10 Excellent

Stavros, Dorval

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
uneventful easy comfy no issues hotel shuttle easy and reliable gym good very clean we book again recommended
Stayed 1 night in Apr 2024
Response from LaVonne - Front Desk Host on 2024/4/20
Thank you for your review! The time and reparation of introducing a great time for our guests travels is a must!

8/10 Good

William

Stayed 1 night in Apr 2024
Response from LaVonne - Front Desk Host on 2024/5/13
Thank you for your feedback about your stay! Please return for your travels, we will be more than happy to see you again!

6/10 Okay

Camillo, Woodbridge

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Christina

Traveled with partner
Liked: Amenities, property conditions & facilities
The only disappointing thing was the airport shuttle service pick up from the airport. It took 1 hour and 20 minutes for the shuttle to arrive. Delayed due to lack of other shuttle bus. There were only 2 per the company that was providing service for many arriving customers.
Stayed 1 night in Apr 2024
Response from LaVonne - Front Desk Host on 2024/5/13
Thank you for your feedback about your stay! Please return for your travels, we will be more than happy to see you again!

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Just an overnight stay but clean, comfortable and friendly staff, with cruise port shuttle available
Stayed 1 night in Apr 2024
Response from LaVonne - Front Desk Host on 2024/4/13
We love getting feedback from the guest! You need a great start to your vacation as you set sail. We are glad to be the first step! Please visit us again!

8/10 Good

Carey Albert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great proximity to the airport, but really nothing to do closeby, unless you like shopping !! Have to Uber/Taxi otherwise.. Rooms were nice and spacious and clean, nice pool, breakfast was soso-but is free to can't complain, lots of fast food eateries very close by.
Stayed 3 nights in Apr 2024
Response from LaVonne - Front Desk Host on 2024/4/13
We love getting feedback from the guest! You need a great start to your vacation or as you set sail. We are glad to be the first step! Please visit us again!

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had just arrived from a cruise. We were given our room right away. The girl on the front desk was very pleasant to deal with. The room was excellent. We ate that evening in the bar. Food was very good pub fare. Very impressed. Free shuttle to the airport.
Stayed 1 night in Apr 2024
Response from LaVonne - Front Desk Host on 2024/4/13
We love getting feedback from the guest! You need a great start to your vacation or as you set sail. We are glad to be the first step! Please visit us again!

10/10 Excellent

Terry

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Apr 2024
Response from LaVonne - Front Desk Host on 2024/4/13
We love getting feedback from the guest! You need a great start to your vacation or as you set sail. We are glad to be the first step! Please visit us again!

10/10 Excellent

Lelani

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are great! They are spacious and clean. They have a kitchen which is really convenient. There is nearby shopping and dining and it is all within walking distance.
Stayed 1 night in Mar 2024
Response from LaVonne - Front Desk Host on 2024/4/13
We love getting feedback from the guest! You need a great start to your vacation or as you set sail. We are glad to be the first step! Please visit us again!

2/10 Terrible

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024