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馬爾城堡高爾夫度假村 - 溫德姆商標精選飯店的評分

4 out of 5
馬爾城堡高爾夫度假村 - 溫德姆商標精選飯店
3501 INVERRARY BLVD,, Lauderhill, FL

評論

7.6

不錯哦

10 分，有夠讚；334 則評論中有 142 則" "
8 分，不錯哦；334 則評論中有 69 則" "
6 分，一般般；334 則評論中有 53 則" "
4 分，不太好；334 則評論中有 29 則" "
2 分，很糟糕；334 則評論中有 41 則" "

8.2/10

整潔度

7.8/10

員工素質

7.4/10

設施服務

7.8/10

住宿環境和硬體

8.0/10

環保程度

評論

10/10 有夠讚

Nicole

N/a
於 2024 年 5 月住了 4 晚

10/10 有夠讚

Karen

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
I loved teh vintage decor of this property. It was so unique!
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Elizabeth

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I loved everything! The bed was extremely comfortable. The only thing I did not like was a chemical smell in hallway and a little smell n room. Cleaning stuff maybe? Would absolutely stay again.
於 2024 年 4 月住了 6 晚

10/10 有夠讚

Rigoberto

情侶出遊, 家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Todo excelente
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年4月28日回覆
Thank you for your feedback!

10/10 有夠讚

Shanetra

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 4 晚
Guest Services 於 2024年4月26日回覆
Thank you for your feedback!

6/10 一般般

Kim

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
The hotel’s decor is totally retro harking back to old Hollywood days. The hotel was clean so no complaints there. The rooms are very sparsely furnished and have laminate floors so everything echos in the room, and the rooms around you. The balcony was fun to hang out on and the view was great. It’s conveniently located in Sunrise. I’m kinda over the parking fees at Florida hotels when there is clearly plenty of parking. Just raise the room rate a little and stop nickel and diming people to park.
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年4月26日回覆
Thank you for your feedback.

10/10 有夠讚

Judienne

於 2024 年 4 月住了 1 晚

10/10 有夠讚

Raymond

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We liked the quiet location and the staff was very good
於 2024 年 4 月住了 3 晚
Guest Services 於 2024年4月28日回覆
Thank you for your feedback! We take pride in our staff with their exceptional services.

2/10 很糟糕

TROI

親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Property was a complete disappointment, we decided to spend 2 nights there for an anniversary night, for 200dollars a night plus added expenses just for booking we expected a nice stay, instead we suffered through a horrible ghetto experience, upon arrival the building is done up, murals and pics of old time “celebs” and the staff is wearing bright Hawaiian shirts, but a closer look at the walls and infrastructure tells you this place is ancient and it’s lipstick on. A pig, the conscience snack areas are empty! Except for a warm red bill sitting on the shelf, the rooms aren’t swept and the floor is black with dirt, my wife and I had to use a towel to soap and clean the floors, they told us they have NO small rags to wash with only large towels… the one Resturant they have is trash and lacks variety the place was an overral disaster needs to be taken off the site and shut down, I want my money back.
於 2024 年 4 月住了 2 晚
Daynia 於 2024年4月16日回覆
Hello Troi, we are very disappointed to hear about the problems experienced during your recent stay with us. We take all guest reviews seriously and will be working to ensure this will not be a reoccurring issue. We would like to apologize and hope to have the opportunity to make it up to you in the future.

8/10 不錯哦

Lamar

於 2024 年 4 月住了 1 晚

8/10 不錯哦

Allan，San Ramon

情侶出遊
喜歡：員工素質和設施服務
Es un hotel clásico de los de antaño muy bien ubicado por lo demás
於 2024 年 4 月住了 2 晚
Daynia 於 2024年4月16日回覆
Hi Allan, we are glad to hear that you enjoyed your overall stay with us, please feel free to let us know how we can improve in any aspect so that we are able to provide you with a great experience in the future.

2/10 很糟糕

Daniel

商務旅客, 團體旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Switched rooms twice due to bedsheets not being washed / replaced after checking in, in the middle of the night. You could see blood stains, hair and dirt in the feet area of both beds in the room. The towels had stains too. Once we switched rooms, the seers were gross again so we had new sheets brought to our room and had to replace them ourselves. The hallway smells unfresh, we heard dogs barking from other rooms and kids crying all night next to our room. One of the worst hotel experiences.
於 2024 年 4 月住了 2 晚
Daynia 於 2024年4月8日回覆
Hi Daniel, thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are disappointed to hear about your experience with us and we will be working to improve on the overall cleanliness of each room in the hotel.I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back to our new and improved hotel!

2/10 很糟糕

joe，toronto

團體旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體
Dated, tired, noisy halls, terrible decor
於 2024 年 3 月住了 4 晚
Daynia 於 2024年4月8日回覆
Hello Joe, we are sorry to hear about the problems that you experienced during your recent stay with us. We take all guest reviews, negative or positive, very seriously and will be working with the team to insure that this will not be a reoccurring issue

6/10 一般般

Alexa

團體旅遊
不喜歡：住宿環境和硬體
The property does not look as great as advertised in the photos. It is often overpacked and makes enjoying the props they do have up difficult. Was also informed at check in they overbooked.
於 2024 年 3 月住了 2 晚
Daynia 於 2024年4月8日回覆
Hi Alexa, we are sorry to hear about the problems you had during checkout and also throughout your stay. We take all guest review seriously and will work to make sure we are able to accommodate every guest and provide them with a wonderful overall experience.

10/10 有夠讚

Sasha

喜歡：整潔度、員工素質和住宿環境和硬體
.
於 2024 年 3 月住了 1 晚
Daynia 於 2024年3月25日回覆
Hi Sasha, we are glad to hear that you enjoyed your stay with us.

10/10 有夠讚

Jonathan

寵物同遊, 商務旅客, 親子旅遊
喜歡：整潔度、員工素質和設施服務
Very safe and beautiful park in the front
於 2024 年 3 月住了 1 晚
daynia 於 2024年3月25日回覆
Hi Johnathan, we are glad to hear that you enjoyed your stay with us.

8/10 不錯哦

Elijah

喜歡：整潔度、員工素質和住宿環境和硬體
nice renovated property
於 2024 年 3 月住了 1 晚
Daynia 於 2024年3月20日回覆
Hello Elijah, we ae glad to hear that you enjoyed your recent stay with us,please let us know where we can improve and we hope to see you again.

10/10 有夠讚

Ally

於 2024 年 3 月住了 1 晚
Daynia 於 2024年4月8日回覆
Hi Ally, we are glad to hear that you enjoyed your overall experience with us, we hope to see you again.

10/10 有夠讚

ANDRE

喜歡：整潔度、員工素質和住宿環境和硬體
Tout est parfait
於 2024 年 3 月住了 1 晚
Daynia 於 2024年3月20日回覆
Hello Andre, we ae glad to hear that you enjoyed your recent stay with us, we hope to see you again.

10/10 有夠讚

Adam

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Really great place. Loved the retro feel, including the record player in the room. Amazingly friendly staff. Clean and safe. Not much more $ than the motels around but a world of difference in accommodations. Wish we had more time there!
於 2024 年 3 月住了 1 晚
daynia 於 2024年3月19日回覆
Hey Adam, we are glad to hear that you enjoyed your stay. Please come back and visit us again.

6/10 一般般

Heather

Loved the 2 young girls working at the lobby salad place, very sweet and friendly.
於 2024 年 3 月住了 2 晚
Guest Services 於 2024年4月28日回覆
Thank you for your feedback!

4/10 不太好

Jill

情侶出遊
不喜歡：設施服務和住宿環境和硬體
We stayed on a Sunday night that had very few people in the hotel. However the hotel is so noisy due to no carpets and paper thin walls. The sliding doors to the balcony also seemed very insecure and unsafe. The photos make it look magnificent but in reality the decor is just meh.
於 2024 年 3 月住了 1 晚
Daynia 於 2024年4月16日回覆
Hello Yeanithy, we are very disappointed to hear about the problems experienced during your recent stay with us. We take all guest reviews seriously and will be working to ensure this will not be a reoccurring issue. We would like to apologize and hope to have the opportunity to make it up to you in the future.

4/10 不太好

Mario，Gainesville

情侶出遊
不喜歡：整潔度和住宿環境和硬體
Understaffed at front desk. Old hotel! 2 out of 3 elevators out. No ice on floor. Door lock doesn’t work. It should be $100/night, not $200.
於 2024 年 3 月住了 1 晚
Guest Services 於 2024年4月28日回覆
Thank you for your feedback.. We apologize for your unpleasant experience at our hotel. We will address all issues you have stated so that every guest has a better stay with us.

8/10 不錯哦

Michel

喜歡：整潔度和員工素質
Only One elevator
於 2024 年 3 月住了 1 晚
Guest Services 於 2024年4月28日回覆
Thank you for your feedback. Unfortunately at the time our two elevators were down, currently both elevators are up the running.

10/10 有夠讚

Vincent

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
A great place to stay !! Everyone is friendly and the theme of the Hotel always makes us happy
於 2024 年 2 月住了 2 晚
Guest Services 於 2024年4月28日回覆
Thank you for your positive feedback! We are glad to know your stay with us was an experience to remember!

8/10 不錯哦

Veronica

家庭旅遊
不喜歡：整潔度和住宿環境和硬體
They have to invest in air freshener or any fragrance for the lobby. There’s a small quick dining restaurant at the lobby area, and the whole place smells like fried food. Also it’s supposed to be an smoke free environment, but the elevator and hallways smells strong like cigarettes and other smoking stuff 🌱
於 2024 年 2 月住了 5 晚

6/10 一般般

Hasan，HUDSON

於 2024 年 2 月住了 6 晚
Guest Services 於 2024年4月28日回覆
Thank you for your feedback!

6/10 一般般

pierre

家庭旅遊
不喜歡：員工素質和住宿環境和硬體
Pool was not heated and un kept. Patio area and bar was really nice. No coffee for guest even if it says Starbucks served here.elevator very slow one not working and sharing with staff and garbage and dirty linen.
於 2024 年 2 月住了 2 晚

8/10 不錯哦

Eric

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Restaurant closed early, needed to order in. Otherwise nice theme and clean hotel.
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Sheonna，Conyers

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice and comfortable!! We enjoyed our stay and will come back!
於 2024 年 2 月住了 3 晚

10/10 有夠讚

Annie

喜歡：整潔度和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Daynia 於 2024年3月20日回覆
Hello Annie, we ae glad to hear that you enjoyed your recent stay with us, we hope to see you again.

10/10 有夠讚

Felicia

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great place to stay they have things to do nice place
於 2024 年 2 月住了 2 晚
Daynia 於 2024年2月27日回覆
Hello Fellcia, glad to hear that you enjoyed your stay with us, we hope to see you again!

10/10 有夠讚

Vincent

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Loved everything about this place ! A must stay for anyone
於 2024 年 2 月住了 1 晚
Daynia 於 2024年2月27日回覆
Hello Vincent, we are glad to hear that you enjoyed your stay, we hope to see you again!

6/10 一般般

JUAN

家庭旅遊
喜歡：整潔度、員工素質和設施服務
The rooms look nothing like on the pictures. The area around the hotel does not look safe during night. Lobby was noisy and full of people. Hotel looked without care.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Jennifer，Woburn

於 2024 年 2 月住了 2 晚
Daynia 於 2024年3月25日回覆
Hi Jennifer, we are glad to hear that you enjoyed your stay with us.

4/10 不太好

Cliff

於 2024 年 2 月住了 2 晚

2/10 很糟糕

Armando

於 2024 年 2 月住了 2 晚

8/10 不錯哦

Patrice

喜歡：整潔度、員工素質和住宿環境和硬體
More entertainment
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Rahim，Hoover

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent stay
於 2024 年 2 月住了 2 晚
Daynia 於 2024年2月27日回覆
Hello Rahim, we are glad to hear that you enjoyed your stay, we hope to see you again!

10/10 有夠讚

mushky

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 2 晚
Daynia 於 2024年2月27日回覆
Hello Mushky, we are glad to hear that you enjoyed your stay, we hope to see you again!

10/10 有夠讚

Julie

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Fun and welcoming lobby with games to play and great pool bar.
於 2024 年 2 月住了 3 晚
Daynia 於 2024年2月27日回覆
Hello Julie, we are glad to hear that you enjoyed your stay, we hope to see you again!

10/10 有夠讚

Aseel

於 2024 年 2 月住了 1 晚
Daynia 於 2024年3月20日回覆
Hello Aseel, we are glad to hear that you enjoyed your stay. We would love for you to come back again.

10/10 有夠讚

Mercedes

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was central to most eatery
於 2024 年 2 月住了 3 晚

8/10 不錯哦

Monique

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
The hotel was NOT what I was expecting. It is very eclectic with all the old TV's, record players, etc. But it is kept clean. The chef at the pool and the pool bar is awesome. I am not a fn of the cleaning staff entering my room and they do not have signs to hang on the door to say do not disturb. Also, twice the cleaning lady took out my used towels and didnt replace them and I had to stop at the front desk to ask for more. Thwy have a pool table in the lobby, oversized connect four game, a hammock and chaise lounge chairs outside. On weekends they have SEVERAL events so it is always lots of people walking around the hotel and the elevators are NOT key card activated. A couple blocks from the party is a very sketchy neighborhood and I do not recommend stopping at that 7-11 or getting anything in that plaza. Drive a few miles North or South if you need gas, snacks etc. Every staff person was extremely friendly. Overall our stay was good.
於 2024 年 1 月住了 4 晚
Daynia 於 2024年2月27日回覆
Hello Monique, we are glad to hear that you enjoyed your stay, we hope to see you again!

10/10 有夠讚

Terell

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great art work
Very friendly staff. We loved south Florida. Very artistic for a hotel stay. Love the art work
於 2024 年 1 月住了 2 晚

8/10 不錯哦

Diva

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Not really any food options
於 2024 年 1 月住了 2 晚

10/10 有夠讚

Liana

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
All of the staff was kind and helpful very informative and did a wonderful job making us feel welcome.
於 2024 年 1 月住了 4 晚

10/10 有夠讚

Pablo

於 2024 年 1 月住了 1 晚
Daynia 於 2024年2月27日回覆
Hello Pablo, we are glad to hear that you enjoyed your stay, we hope to see you again!

6/10 一般般

Raymond

情侶出遊
於 2024 年 1 月住了 3 晚

2/10 很糟糕

Ed

商務旅客
不喜歡：員工素質
I wasn’t allowed to get a room because I had forgotten my drivers license and only had a copy of it on my cell phone after an 18 hour day of work I was left to find another hotel to stay and Hampton Inn, and La Quinta both were willing to take my copy Since there was no other alternative.
於 2024 年 1 月住了 2 晚