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Reviews of Hyatt Place Ft. Lauderdale Airport & Cruise Port

3 out of 5
Hyatt Place Ft. Lauderdale Airport & Cruise Port
91 Sw 18th Ave, Dania Beach, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1462 out of 2295 reviews" "
Rating 8 - Good. 516 out of 2295 reviews" "
Rating 6 - Okay. 177 out of 2295 reviews" "
Rating 4 - Poor. 67 out of 2295 reviews" "
Rating 2 - Terrible. 73 out of 2295 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the proximity to the airport and the dining options.
Stayed 1 night in May 2024

8/10 Good

Precious

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great for an over night stay. It was very close to good restaurants and shops (within walking distance) . Discovered another area while on the airport shuttle which is a little further. Bathroom becomes a little cramped but workable. Would like to see more fresh fruit and non pork options on the breakfast menu. Staff was very pleasant.
Stayed 1 night in May 2024

10/10 Excellent

Yan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like this hotel. The fitness center is clean and spacious. it faces the swimming pool that I can see my family while I exercise as well. :) breakfast is delicious, pool is great, location is convenient. There is shuttle from hotel to airport (free), to cruise port (need to pay extra). The staff is very helpful! Big shout-out to ALLER, JOEHAN! We ordered a princess close for my daughter from amazon to use on the cruise but it delayed and arrived at the hotel while we already left the area. Joehan made extra efforts to help us return it to UPS. We really appreciate all, it is not their job to help a customer who has already left, but they simply are nice and kind people. We will highly recommend this hotel to you if visit fort lauderdale.
Stayed 1 night in Apr 2024

6/10 Okay

Sarah

Traveled with family and small children
The pull out bed was super uncomfortable. The mattress on the pull out had stains underneath it. They also could leave extra blanket in the room for the pull out couch bed. The check in staff was nice. The staff for breakfast was very rude to everyone. Also, it would have been nice to have flavored coffee creamer. The coffee was extremely cold and I came down for breakfast at 7:00am. It would have been great if the Hyatt house had more of a selection of medication to buy. I stayed at the Hyatt House last year and it seemed to be cleaner and nice than the Hyatt Place. We only stayed one night and the price we paid for one night was a little high in my opinion. I did like that the bathroom sink was not in the bathroom. At least I could get ready while someone else took a shower there was only one outlet by the sink and my plug kept coming out of the outlet. It wouldn’t hold it so I could straighten my hair. I also went to the bathroom by the swimming pool and there was NO toilet paper. The water there was so yellow too. I gave my son a bath and the water was extremely yellow. Yuck. I guess for one night it was okay, but I wouldn’t stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Tiffany

Stayed 1 night in May 2024

10/10 Excellent

Miguell R Fung You

Traveled with family
Liked: Cleanliness, staff & service, amenities
Water pressure out of the shower head was weak
Stayed 5 nights in May 2024
Response from ZG on 2024/5/14
Dear Miguel , Thank you so much for your feedback. We hope to service you again in the near future !!!!!!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from d on 2024/5/15
Dear Guest,Thank you so much for taking the time to leave us a review! We look forward to being of service to you in the future.

6/10 Okay

Matthew

Stayed 1 night in May 2024
Response from d on 2024/5/15
Dear Guest,Thank you so much for taking the time to leave us a review! We look forward to being of service to you in the future.

10/10 Excellent

Shantell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in May 2024
Response from ZG on 2024/5/14
Dear Shantell , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and easy access a lot of shops and restaurants
Stayed 2 nights in May 2024
Response from ZG on 2024/5/14
Dear Victor , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were extremely helpful and friendly! They go above and beyond! Excellent experience!!
Stayed 1 night in May 2024
Response from ZG on 2024/5/14
Dear Karen , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

10/10 Excellent

Jesenia, Toa Alta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from ZG on 2024/5/14
Dear Jesenia , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

8/10 Good

Navindrachand

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Break was disappointing
Stayed 1 night in May 2024
Response from ZG on 2024/5/14
Dear Navindrachand , Thank you so much for your feedback. We are sorry that we didn't meet your expectations. We hope that you reconsider for the future.

10/10 Excellent

Camille

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. My favourite part was the front desk team, they were all very pleasant to deal with. Especially the lady on May 9th morning, very accommodating and offered an early check in. The free rides to the airport were also a nice touch. The ride was spacious and comfortable. Rooms were clean & had smart TV. Would definitely book again!
Stayed 1 night in May 2024
Response from ZG on 2024/5/14
Dear Camille , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

10/10 Excellent

shellie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young man was terrific that was working the front desk. We got to check in early and he gave us all kinds of options to see and do. If we ever return to Fort Lauderdale this is our place to stay.
Stayed 1 night in May 2024
Response from ZG on 2024/5/14
Dear Shelie , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

6/10 Okay

Stephanie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from ZG on 2024/5/14
Dear Stephanie , Thank you so much for your feedback. We are sorry that we didn't meet your expectations. We hope that you reconsider for the future.

10/10 Excellent

Karen, Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place so close to shopping and eating venues. Perfect area that you don't need to go far for anything
Stayed 3 nights in May 2024
Response from ZG on 2024/5/10
Dear Karen , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

10/10 Excellent

Shiela

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Pre cruise hotel Convenient for 1 night stay. Lots of restaurants and stores in walking distance. An only let downs is the pick up of shuttle from the airport to the hotel it takes an hour to wait.
Stayed 1 night in May 2024
Response from ZG on 2024/5/10
Dear Shelia , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good to great
Stayed 1 night in May 2024
Response from ZG on 2024/5/10
Dear Carla , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

10/10 Excellent

Shannon, La Grange

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location with easy access to surrounding shops and restaurants.
Stayed 1 night in Mar 2024
Response from ZG on 2024/5/10
Dear Shannon , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

10/10 Excellent

Piper

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, staff is friendly and the rooms/common areas are clean! The pool is great, not super large but it did not disappoint! Amazing shopping/dinning/entertainment area within walking distance.
Stayed 1 night in May 2024
Response from ZG on 2024/5/10
Dear Piper , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

10/10 Excellent

Curtis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and professional
Stayed 5 nights in May 2024
Response from ZG on 2024/5/10
Dear Curtis , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

10/10 Excellent

Wes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as always
Stayed 1 night in Apr 2024
Response from ZG on 2024/5/10
Dear Wes , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from ZG on 2024/5/10
Dear Vanessa , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from ZG on 2024/5/10
Dear Monica , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding staff, large clean room and flawless transportation!
Stayed 2 nights in Mar 2024
Response from ZG on 2024/5/10
Dear Lisa , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

8/10 Good

Cassandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in May 2024
Response from ZG on 2024/5/10
Dear Cassandra , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

8/10 Good

Hollyamber

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024
Response from ZG on 2024/5/10
Dear Hollyamber , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, amenities
Close to everything we needed
Stayed 1 night in May 2024
Response from ZG on 2024/5/10
Dear Suzanne , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allowed early check in
Stayed 1 night in May 2024
Response from ZG on 2024/5/10
Dear Amanda ,Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

10/10 Excellent

Darryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - lots to do in surrounding area. Will definitely use this Hotel again.
Stayed 2 nights in May 2024
Response from ZG on 2024/5/10
Dear Daryl , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

10/10 Excellent

Vince Naccarato

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for pre-cruise stay. Restaurants and shopping in walking distance.
Stayed 1 night in May 2024
Response from ZG on 2024/5/10
Dear Vince , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

10/10 Excellent

Kathy

Hotel is daye, but was nice for overnight stay for cruise.
Stayed 1 night in Apr 2024
Response from ZG on 2024/5/10
Dear Kathy , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

10/10 Excellent

Joan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anticipates customer needs, dining option list available, had shuttle service easily available to book.
Stayed 1 night in May 2024
Response from ZG on 2024/5/10
Dear Joan , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

10/10 Excellent

Beth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently locsted between cruiseport & FLL airport. Conveniences available at nearby Gas stn. Plenty of retaurants within walking distance. Free breakfast, Free WiFi and King Suite with King Bed & sofa/sitting area. Comfortably appointed. Shuttle to airport is free & runs 24-7. Excellent choice Pre & Post Cruise!!! 👍👍👍
Stayed 1 night in Apr 2024
Response from ZG on 2024/5/3
Dear Beth , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

10/10 Excellent

Mohana P

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the shuttle service to airport and breakfast options were awesome.
Stayed 1 night in Apr 2024
Response from ZG on 2024/5/3
Dear Mohana , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

6/10 Okay

glenys

Traveled with partner
Breakfast: cold eggs and bacon at 6:45 a.m. no plain black tea bags. Hot water in heated dispenser tasted awful. Room spacious and clean great but no tea bags in room. Noisy air conditioner . No body lotion, etc.
Stayed 1 night in May 2024
Response from ZG on 2024/5/3
Dear GlendysThank you so much for your feedback. Sorry that we didn't meet your expectations. Hope that you reconsider for the future.

10/10 Excellent

Keimy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 1 night in Apr 2024
Response from ZG on 2024/5/3
Dear Kenny , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

10/10 Excellent

Marc-Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from ZG on 2024/5/3
Dear Marc , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

10/10 Excellent

TODD

Liked: Cleanliness, staff & service
Only one elevator working
Stayed 1 night in May 2024
Response from ZG on 2024/5/2
Dear Todd , Thank you so much for your feedback. We hope to service you again in the near future !!!!!!

8/10 Good

Cathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the conveniance of an airport shuttle, continental breakfast and plenty of food options within walking distance.
Stayed 2 nights in Apr 2024
Response from ZG on 2024/5/2
Dear Cathy , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

10/10 Excellent

Husein, San Juan

Liked: Cleanliness, amenities, property conditions & facilities
Everything were just fine
Stayed 1 night in Apr 2024
Response from ZG on 2024/5/2
Dear Husein , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

8/10 Good

Chantel

Traveled with family
Liked: Cleanliness, amenities
Good stay
Stayed 1 night in Apr 2024
Response from ZG on 2024/5/2
Dear Chantel , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

10/10 Excellent

Amla Aarti

Traveled with partner
Liked: Amenities
Love the nearby shopping area and food places!
Stayed 4 nights in Apr 2024
Response from ZG on 2024/5/2
Dear Amla , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

8/10 Good

Vicki Lynn

Traveled with partner
Liked: Cleanliness, staff & service
This property was above average. Shower Tiles need a little work .. Had a lengthy wait from the airport shuttle. The area is super safe.
Stayed 3 nights in Apr 2024
Response from ZG on 2024/5/2
Dear Vicky , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

6/10 Okay

Ader

Liked: Cleanliness
Staff was friendly. Property is showing some wear
Stayed 1 night in Apr 2024
Response from ZG on 2024/5/2
Dear Ader , Thank you so much for your feedback. We hope to service you again in the near future !!!!!!

10/10 Excellent

Amber Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the atmosphere and the vibes .I just wish the pool was cleaner at my hotel
Stayed 2 nights in Apr 2024
Response from ZG on 2024/5/2
Dear Amber , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

8/10 Good

Dennis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It looks like a fairly well renovated older hotel. Rooms were very nice. Shower seemed a bit outdated.
Stayed 2 nights in Apr 2024
Response from ZG on 2024/5/2
Dear Dennis , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!

6/10 Okay

Yvonne

Liked: Cleanliness
Stayed 3 nights in Apr 2024
Response from ZG on 2024/5/2
Dear Yvonne , Thank you so much for your feedback. We hope to service you again in the near future !!!!!!

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highway was noisy. No fault of theres.
Stayed 2 nights in Apr 2024
Response from ZG on 2024/5/2
Dear Diane , Thank you so much for your positive feedback. We hope to service you again in the near future !!!!!!