Find hotels near Forest Park South Nature Preserve, Peoria Heights from NT$2,100

"Room was very dusty "

"I had a very concerning experience during my recent stay. Upon opening the sofa bed in our room, I discovered bedbugs. After checking further, a chair in the room was heavily infested. One member of our party works in pest control and confirmed the issue immediately. I reported this to the front desk and requested someone come inspect the room, but staff refused. Due to the conditions, we did not stay in the room and were moved to another hotel. At that time, I was clearly told that I would receive a full refund and would not be charged. It has now been 12 days, and I have still not received any refund. Despite never staying in the original room, I was still charged. The next evening, after returning late at night from a state wrestling tournament with children, the general manager confronted us in a hostile and unprofessional manner. We were told we would not receive a refund and were threatened with removal from the property. We were also required to pay additional deposits. When I asked for documentation of a claimed inspection that supposedly found no issues, I was refused and accused of being untruthful. This experience involved a serious cleanliness issue, broken promises regarding refunds, and extremely poor customer service. I would strongly advise others to be cautious."

"Clean room. Staff was great and the hotel was beautiful."

"It was a bummer the elevator was not available. Our toilet clogged up in our room. However, I was pleased with the stay. The room was nice and clean. Pool area is pretty decent. Breakfast for the most part was good. This hotel is a nice place to stay for the value."

"The room had stains on the wall something red and trash behind the side table also naked wires coming out of the cieling. They also charge a $100 deposit which is not stated on the site you don't find out about it until you've checked in already if you ise a card you won't get it back for 5 to 7 businesses days which sucks. Other than that it was alright."

"Great staff. They were able to help us work out a scheduling snafu. "

"This was the worst experience I’ve ever had in a hotel. There were used condoms under the bed and condom wrappers on the floor. There was a black bag of disgusting contraband under the bed. The sheets were stained and gross and the room smelled like a trap house. If gross room and a terrible breakfast are your thing then this is the place for you. "

"The hotel was clean. The pool was closed for maintenance, but no one told us. It was the major attraction for my children when I made the reservation, so they were terribly disappointed. I suggested to the desk clerk that that information ought to have been put on their website, and he told me that they were forbidden to do so. And three times out of five when I needed to go to the reception desk, no one was there, including when I needed to check out. And there is no way to ask someone to come. Staff was friendly when they could be found."

"Great stay"