Reception

Reviews of B&B My Way

B&B My Way
Via Nazionale 17, San Lorenzo, Florence, FI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 37 out of 63 reviews" "
Rating 8 - Good. 19 out of 63 reviews" "
Rating 6 - Okay. 5 out of 63 reviews" "
Rating 4 - Poor. 0 out of 63 reviews" "
Rating 2 - Terrible. 2 out of 63 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Molly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this b&b was so good! And very close to the train station and tram as well as being super close to the central market & duomo. Our room was huge and gorgeous, very clean and tidy, very good communication throughout our stay with the staff too!
Stayed 4 nights in Mar 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple little quirks but overall very nice.
Stayed 2 nights in May 2023

10/10 Excellent

Miguel

Stayed 3 nights in Apr 2023

8/10 Good

Jean Frederic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay, really enjoyed our staff, location great, room was fantastic and staff so helpful would fully recommend Thanks again

10/10 Excellent

BARBARA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful & spacious, elevator is a life savior, great location!

2/10 Terrible

Caroline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely awful
Absolutely awful place with awful customer service. Devastated our family holiday. Will never be using again and would not recommend
Stayed 1 night in Nov 2022
Response from the staff on 2022/12/3
Dear CarolineWe are sorry to receive such a low review, a review that should exclusively concern the overnight stay while you did not use it, for reasons certainly not dependent on us. We would like to specify that the booking terms are indicated both when booking and in the confirmation, on our part, we could not grant you special treatments compared to other customers who found themselves in the same situation as you, but understood that the terms were chosen by themselves and accepted at the time of booking. If you had chosen a standard rate, with the possibility of free modification or cancellation by paying a slightly higher price, we would certainly have met your request as required by the booking policy.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 1 night in Aug 2022
Response from elisa on 2022/8/26
Dear Ryanthank you for your amazing feedback!we hope to welcome you again in the future!best regards

10/10 Excellent

Mohammed, Aldie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very close to the train station, and attractions, very clean, our room was big with a phenomenal view, breakfast was excellent in a near cafe. My girls and I loved it, it exceeded our expectations. We definitely would come back and recomended to friends and family.
Stayed 3 nights in Apr 2022

10/10 Excellent

AmyD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well designed, spacious room and a king size round bed, we enjoyed the room a lot. 5 minute walk to the train station. Room is in a quiet building but noisy streets around, so you need to close the window at night. Shopping is easy. Restaurants and a supermarket are just out of the building. Front desk is not in the same building but within 3 minute walking distance. You can leave luggage holding there after checkout until 7pm. Service is nice.
Stayed 2 nights in Sep 2019
Response from B&B My Way on 2019/12/3
Dear AmyD Thank you we hope to see you again very soon! B&B My Way

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to train station and central Florence, good value for money, very clean and spacious. Friendly staff
Stayed 3 nights in Oct 2019
Response from B&B My Way on 2019/12/3
Dear Guest, Thank you we hope to see you again very soon! B&B My Way

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all amenities and very short walk to train station. We took cab from airport to B&B My Way and found it no problems at all. Very happy with our stay!!!
Stayed 3 nights in Oct 2019
Response from B&B My Way on 2019/12/3
Dear Guest, Thank you we hope to see you again very soon! B&B My Way

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Nice clean B&B with a perfect location
Stayed in a suite with the round bed - overall, good value for money, great location I'm the walking distance from everything, the room was clean, spacious and nice looking. Wish the reception in the actual building where the rooms are was serviced, instead of having a reception in a different building. First night we didn't sleep well - the bed and pillows are not very comfortable, and the curtains were very thin and were letting in a lot of light from the street during the night. When we came back to our room the next day, we noticed that the curtains are different - there were heavy drapes that weren't letting the light in! I guess it was a planned upgrade since we didn't mention this problem to anyone, but we were very thankful for that - it made a huge difference. A few more suggestions for the owner: bathroom needs more shelving space, and you need to add a shelf in the shower for toiletries. It would also be great to have a wine opener and wine glasses in the room, as well as English TV channels.
Stayed 3 nights in Sep 2019

8/10 Good

CO2LA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully convenient location.. walking distance to the train station and near enough to main attractions
Stayed 1 night in Jul 2019
Response from The Staff on 2019/9/9
Dear guest, thank you for choosing La Residenza dell’Orafo for your holiday in Florence and for the wonderful words you have reserved for us. We hope to have the pleasure to welcome you again for your next trip in our city Best regards, The staff

10/10 Excellent

Khawaja

Liked: Cleanliness, property conditions & facilities, room comfort
Exelent place to stay Highly recommendes
Place is very close to firenzee central station( florence) and also all prime attractions are on 5 -10 minutes walk . room was excelent and clean with good aircondtioning, but unfortunately lift stop working( not their fault) due to which have little trouble.. management seems to be very customer oriented and understanding and therfore give me good discount due to trouble faced by us. Good bless them.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Excellent service by the staff. Very recommended!
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location!
Good location, near to Termini! Clean and staff are friendly.
Stayed 4 nights in Sep 2018

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Florence spot.
The B&B My Way Florence is a great stay! Super nice staff, quiet and secure, convenient location 1/2 block from the train station. Only complaints: flat pillow, small room,no breakfast, and kind of squirrely with the shifting of rooms at check in. Otherwise, it was really great! I would stay there again and recommend it anytime. Quite comfortable.
Stayed 2 nights in Sep 2018

2/10 Terrible

Jacqueline

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This type of hotel is not the hotel that I would l
This type of hotel is not the hotel that I would like to stay again this is not my type
Stayed 2 nights in Aug 2018

10/10 Excellent

Corinthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely B&B
B&B My Way was super clean and perfectly located- close to the train station but also amidst all the major sights. The owner was very helpful and flexible when we had a midday train. And our room even had a fridge! Overall, a great stay!
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with access to main train station
Great location near the train station, tourist landmarks eg Mercato Central, Duomo, etc are walking distance. We received an email via Hotel.com enquiring when we arrive. That’s a lovely surprise. We arrived early and left our luggage to return later. We are happy with the room with ensuite. Also the owner was very helpful in many ways calling a taxi, providing a kettle.
Stayed 1 night in May 2018

8/10 Good

Ricardo

Stayed 2 nights in Jun 2023

10/10 Excellent

Yasmin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El cuarto es muy bonito y cerca de la central de tren
Stayed 1 night in Mar 2023

10/10 Excellent

Alejandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impecable y muy limpia. El dasayuno podría ser mejor…
Response from the staff on 2022/12/3
Dear AlejandraThanks for your amazing review!we are glad that you enjoyed staying at our B&B and we look forward to welcoming you again!Best regards

10/10 Excellent

OSWALDO

Stayed 2 nights in Oct 2022
Response from the staff on 2022/11/26
Dear oswaldothank you for the amazing review!we hope to welcome you again in the future!best regards

10/10 Excellent

Cristina

Stayed 1 night in Oct 2022

10/10 Excellent

Joana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo correu como planeado, uma agradável surpresa
Correu tudo como planeado. Check-in e check-out de extrema eficácia. Quarto lindo e muito limpo, pequeno almoço num café próximo suficiente. Tudo incrível.
Stayed 2 nights in Jun 2022

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

SANDRA

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Muy cerca del mercado central. Las habitaciones limpias y con lo imprescindible. Sin duda, un buen lugar para alojarse.
Stayed 3 nights in Oct 2021

10/10 Excellent

Nivaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ubicación inmejorable
Ubicación inmejorable; a pesar de estar en una calle transitada las habitaciones son silenciosas y amplias. Camas cómodas y con dos almohadas extra que en nuestro caso agradecimos. El personal bien, nos dejaron ls maletas en recepción hasta que salió nuestro tren. Todo se puede hacer caminando desde este alojamiento el único ticket de bus que compramos fue para ir al mirador.
Stayed 2 nights in Sep 2021
Response from the staff on 2021/10/19
Dear Nivaria thank you for your beautiful review! We hope to welcome you again in the future! best regards

8/10 Good

Johannes

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mire revomendable
Todo muy limpio, buena información en la recepción y muy buena ubicación. Muy recomendable. Hermoso lugar!
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2020
Response from the staff on 2020/1/22
Dear Guest, thank you for your positive feedback! We hope to welcome you again for your next trip in Florence, Best regards, The staff

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Te entregan la llave de la ciudad!!!
El lugar es tal cual las fotos de la página. Muy exclusivo. Sin tanta gente. La cercanía con la estación y con las principales atracciones te ahorran tiempo. Nos demoramos 30 min en el check out pero no hubo ningún problema. Lo recomiendo ampliamente!!!
Stayed 1 night in Jan 2020
Response from the staff on 2020/1/22
Dear guest, thank you for choosing MY WAY for your trip in Florence and for the wonderful words you have reserved for us. We are happy that you’ve spent a nice holiday! We hope to have the pleasure to welcome you again for your next trip in our city Best regards,

10/10 Excellent

JAIME

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from the staff on 2020/1/22
Dear Guest, thank you for your positive feedback! We hope to welcome you again for your next trip in Florence, Best regards, The staff

6/10 Okay

angela natalia

Stayed 1 night in Dec 2019

10/10 Excellent

Maria Grazia V.

Liked: Cleanliness
Ottimo
Struttura situata a 2 minuti dalla stazione di S.Maria Novella, personale disponibile per ogni necessità, facilmente contattabile per Whatsapp una volta ottenuto il numero telefonico.
Stayed 1 night in Nov 2019

8/10 Good

Gonzalo

Liked: Staff & service
Buena ubicación
Stayed 1 night in Oct 2019
Response from B&B My Way on 2019/12/3
Dear Gonzalo, Thank you we hope to see you again very soon! B&B My Way

6/10 Okay

Verified traveler

Es más bien un apartamento que un hostal u hotel .
Stayed 3 nights in Oct 2019
Response from My Way on 2019/12/4
Dear Guest, Thank you for your kind feedback we hope to see you very soon again Best regards My Way

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019
Response from The Staff on 2019/9/9
Dear guest, thank you for choosing La Residenza dell’Orafo for your holiday in Florence and for the positive feedback! We hope to have the pleasure to welcome you again for your next trip in our city Best regards, The staff

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo bien situado, cerca del centro y de la estación de trenes y lo limpio que estaba todo
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación. Todo muy bien, buena atención..
Stayed 2 nights in Jul 2019

10/10 Excellent

Yazmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bien ubicado
El hotel está muy buen ubicado y la habitación fue espaciosa y muy limpia, la persona de recepción muy amable.
Stayed 1 night in Jun 2019

10/10 Excellent

SUNGHEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!!!!
I stayed for 4 nights and had great sleeps. The room was clean and spacious. On top of that, the host was so welcoming and friendly. I would highly recommend this place!!!
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situata in pieno centro a pochi minuti da tutto.... Stanza carina e personale sempre disponibile
Stayed 1 night in May 2019

10/10 Excellent

Christina Hermansen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kjempebra!
Herlig mann som tok oss i mot! Fin beliggenhet, fint rom og veldig koselig🌸 Anbefales! Vil absolutt tilbake dit om jeg skal til Firenze igjen!
Stayed 1 night in Apr 2019

10/10 Excellent

Dany, Mantova

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A due passi sia dalla stazione che dal centro. Ci siamo trovati benissimo, camera piccola ma accessoriata di tutto quanto necessario e soprattutto pulitissima. Gestore super disponibile, ha tenuto i ns. bagagli in deposito anche oltre il check-out. Consigliato.
Stayed 2 nights in Oct 2018