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Reviews of Al Palazzo del Marchese di Camugliano

Al Palazzo del Marchese di Camugliano
Via del Moro,15, Florence, FI

Reviews

9.6

Exceptional

Rating 10 - Excellent. 240 out of 294 reviews" "
Rating 8 - Good. 36 out of 294 reviews" "
Rating 6 - Okay. 10 out of 294 reviews" "
Rating 4 - Poor. 8 out of 294 reviews" "
Rating 2 - Terrible. 0 out of 294 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nataliya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Karina

This place is clean and beautiful. The breakfast is excellent. The host is always willing to help
Stayed 1 night in Jan 2024

10/10 Excellent

Karina

Stayed 2 nights in Jan 2024

4/10 Poor

Peihua

Stayed 1 night in Jan 2024

10/10 Excellent

Tony

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We came into Florence and found that the hotel we booked was a Gem. the rooms are spacious and had all the amenities. we where within walking distance of everything. the staff was amazing and don't miss out on breakfast.
Stayed 4 nights in Nov 2023

8/10 Good

Louise

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 2 nights in Oct 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Florence Adventures
Our stay here was perfect! The room was clean and beautiful! The location was perfect for walking around Florence. Breakfast every morning out in the garden patio was delicious and the service was great! Loved the little Italian pizzeria restaurant in the next street over. We’d definitely stay here again.
Stayed 3 nights in Oct 2023

10/10 Excellent

Levon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Sep 2023

10/10 Excellent

Lesley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodations
I wasn’t sure what to expect since I have stayed in this type of hotel. It was beyond lovely and so comfortable. The gardens where we at breakfast were fantastic and the rooms were spacious which was a nice change after 3 nights in a very small hotel room in Rome. We will definitely be back!
Stayed 4 nights in Jun 2023

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
It is hard to imagine a more romantic place to stay - a beautiful Palazzo complete with ceiling frescos and a lot of old works charm and delightful staff. Plus the location was superb - an easy walk into the centre and with some amazingly good local restaurants (many in the same street). This hotel puts you in the mood for Florence before you even get out of the door.
Stayed 7 nights in Feb 2023

10/10 Excellent

Shirin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! I always stay there when I go to Florence!
Stayed 3 nights in Dec 2022

10/10 Excellent

berna

Stayed 1 night in Nov 2022

10/10 Excellent

Caroline

Liked: Staff & service, amenities, property conditions & facilities
Yes loved the place!
Stayed 3 nights in Oct 2022

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect. Stayed in three hotels in Florence. This was the best by far. Everything exceeded expectations. Can’t wait to go back.
Stayed 1 night in Sep 2022

8/10 Good

Jose

Liked: Cleanliness, amenities
Close to the train station and tourist attractions. Hotel was gated at night so felt safe. However the room itself had several concerns. To start it had an odd, poorly designed layout. For one, it had multiple stairwells. We had to go into a narrow corridor that took us down a few steps only to go up a narrow stairwell to get to out room door. The bedroom was also a climb up a long stairwell. Then there was the living space that was in a corner room with an odd recessed wall that split the wall into two levels. Moreover we didn't have hot water for two days and our rain shower head did not turn on. We had to shower holding the spray nozzle. Could have stayed elsewhere for much less.
Stayed 2 nights in Sep 2022

8/10 Good

Shiva

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel although a little walk from the city center. Great staff and service.
Stayed 3 nights in Jul 2022

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 1 night in Jul 2022

10/10 Excellent

nikoo, La Jolla

Stayed 3 nights in Jul 2022

10/10 Excellent

zia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy charming place
Stayed 3 nights in Jul 2022

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem. True to Italian character. Website piccys dont do justice to capture hotels stately, inner beauty. Peaceful pretty courtyard to spend evenings in and have al fresco breakfast. Food is exceptional...breakfast consisted of juices, tea/coffee, plain/mixed omelettes with or without salmon/bacon accompaniment; meat platters, fruit platters, pastries. Throughout the day there was also fruit juices/water and pastries to help yourself to too. Fridge in room with free water and option to buy other items ie wine The hotel had lovely private, sitting areas if you didnt want to stay in your room Rooms are enormous so great for multiple occupants. Have usual bathrobes, toiletries expected at this level. Staff are super friendly and very attentive to service Hotel great for walking to all areas in Florence and lots restaurants in nearby vicinity for evening dinner If there was a negative it would be the amount of staircases but that would depend on the room allocated...there is a lovely glass lift.... We had the basement tho which may have been the old servants quarters...huge room and lovely but so many stairs when up and down frequently
Stayed 3 nights in Jul 2022

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and delicious breakfast.
Stayed 1 night in May 2022

8/10 Good

Grainne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in a good location and very charming. We stayed in the Studio with our two kids. The room was very spacious and beds comfortable but a couple of things could be improved. One, the drain in the bath/shower was clogged and the temperature gauge for the rainshower overhead was scalding hot and could not be adjusted. The room itself was very dark and poorly lit. The Studio is below the dining room so you do need to go down a set of stairs to access but noise from upstairs was not a problem. The room is across from a staff area also - it felt a bit like you were in a much lesser space than the grandeur of the rest of the hotel but this is reflected in the price. Breakfast was very good and the staff were very helpful and let us rest in the living rooms while we waited to go to the train station after we had checked out and gone sightseeing. Beautiful walled garden above street level - they are doing restoration work on the plaster now but we didnt hear any noise.
Stayed 1 night in Mar 2022

8/10 Good

Katherine

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Large spacious, comfortable rooms. No restaurant or bar. The garden looked tired and the rooms were dark. Staff was excellent.
Stayed 4 nights in Mar 2022

10/10 Excellent

Hercel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this small Pallazo. Can't wait to go back.
Stayed 5 nights in Jan 2022

10/10 Excellent

Hans Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, central location,
Stayed 4 nights in Dec 2021

10/10 Excellent

Raffaele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at this amazing hotel
Amazing place and the staff was really good. The palace is spectacular and the room was comfortable and spacious. The breakfast was also very good. I would really advice this place.
Stayed 3 nights in Nov 2021

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some issues like noise at 6:00am and no hot watwr the first night does not prevent me from giving 5 stars. Federica was exceptional and the staff as well in caring for our needs and offering assistance.
Stayed 1 night in Oct 2021

10/10 Excellent

MERITXELL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel!
Beautiful hotel with kind and attentive staff. Very good location. Only downside was that parking was not free!
Stayed 1 night in Oct 2021

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Historic buildings
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Oustanding hotel. Excellent service. Very clean. Comfortable. Perfect location. Personal efficient friendly 5 star service! Checks every box for excellence!
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveler

Stayed 6 nights in Dec 2019

10/10 Excellent

Everett

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and staff in historic palazzo.
Amazing property, with some of the original antiques and beautiful rooms. Fabulous location. Staff is delightful. Our room, a Jur. suite, was enormous and very comfortable. Would just like to have had a few more plugs in the room, and a desk somewhere, even in a common area. Just could not find one anywhere.
Stayed 2 nights in Sep 2019

10/10 Excellent

Rebeca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded expectations....as seen or better than pi
Great, great place. Fantastic service, beautiful place.
Stayed 3 nights in Aug 2019

10/10 Excellent

JF

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than expected in many ways: center location, historical building, newer facilities, spacious room, comfortable breakfast, etc.
Stayed 5 nights in Jul 2019

10/10 Excellent

Kyriacos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place! Must stay when in Florence!
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room with comfortable beds. Great air conditioning! Wonderful breakfast. Great customer service. Nice location. Walked everywhere. Never had to take a taxi.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, beautiful garden for breakfast - and lovely room
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Amazing historical feel and friendly staff. A very Italian Downton Abbey feel.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It feels like a home and not a hotel The staff, the LOCATION and the ambiance set it apart.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flawless. EXCELLENT IN EVERY SINGLE ASPECT. Elegant, classic Florentine castle. Highly recommend to stay.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a magical place! The staff was so kind, and it all exceeded my expectations:)
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018