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伯恩城堡飯店的評分

5 out of 5
伯恩城堡飯店
Route De Salernes, Flayosc, Var

評論

9.6

好極了

10 分，有夠讚；139 則評論中有 112 則" "
8 分，不錯哦；139 則評論中有 23 則" "
6 分，一般般；139 則評論中有 3 則" "
4 分，不太好；139 則評論中有 1 則" "
2 分，很糟糕；139 則評論中有 0 則" "

9.8/10

整潔度

9.8/10

員工素質

10/10

設施服務

9.8/10

住宿環境和硬體

9.8/10

環保程度

評論

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 6 月住了 1 晚

10/10 有夠讚

Pierre-gilles

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Tout était parfait: accueil, chambre, restaurant,petit dejeuner, tout
於 2024 年 4 月住了 1 晚
L'équipe du Château de Berne 於 2024年4月18日回覆
Cher Pierre-Gilles,Nous vous remercions pour votre retour et sommes ravis de savoir que votre séjour au Château de Berne a été à la hauteur de vos attentes. Au plaisir de vous accueillir de nouveau !Bien cordialement,

10/10 有夠讚

Val，Lake Forest

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Phenomenal. Absolutely amazing service. I was traveling alone and was offered to dine in the Michelin Star restaurant. Staff went out of its way to accommodate me. Incredible. Highly recommend !!!
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Roland

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent en tous points
於 2023 年 12 月住了 3 晚

10/10 有夠讚

Daniel

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was a fantastic experience! The place. The staff. The food. The wine. Everything about Chateau de Berne is deserving of its 5star and Michelin star rating!! Highly recommended. Can’t wait to go back!
於 2023 年 11 月住了 2 晚

10/10 有夠讚

SANDRINE

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Monique

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Parfait
於 2023 年 10 月住了 2 晚

10/10 有夠讚

SGC ENERGIES

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 有夠讚

McGuinness

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excelled our expectations…
Exceptional stay in the most beautiful property.Stunning grounds exceptional service and wonderful room.Highly recommend we will for sure return.
於 2023 年 9 月住了 2 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Lieben Dank für den wunderschönen Aufenthalt zu meiner Geburtstagseinladung und dem Geburtstag vom Freund meiner Tochter. Auf bald und liebe Grüsse
於 2023 年 9 月住了 2 晚
The Château de Berne team 於 2023年9月12日回覆
Dear guest,Thank you for your comment. We are delighted to know your stay at Château de Berne lived up to your expectations. We are looking forward to welcoming you again.Best regardsThe Château de Berne's team

10/10 有夠讚

Sarah

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 2 晚
The Château de Berne team 於 2023年9月12日回覆
Dear Sarah,Thank you for your comment. We are delighted to know your stay at Château de Berne lived up to your expectations. We are looking forward to welcoming you again.Best regards

10/10 有夠讚

GRAZIELA

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Uma vinícola na Provence
Hotel incrível, instalações excelente, serviço impecável, só e uma pouco afastado para quem quer fazer turismo, e mais uma opção para relaxamento
於 2023 年 7 月住了 2 晚
The Château de Berne team 於 2023年9月13日回覆
Dear guest,Thank you for your comment. We are delighted to know your stay at Château de Berne lived up to your expecations. We are looking forward to welcoming you again.Best regards,

10/10 有夠讚

Udom

喜歡：整潔度、員工素質和住宿環境和硬體
Beautiful property, lovely pool and great staff!
於 2023 年 7 月住了 2 晚
The Château de Berne team 於 2023年9月12日回覆
Dear guest,Thank you for your comment. We are delighted to know your stay at Château de Berne lived up to your expectations. We are looking forward to welcoming you again.Best regards

10/10 有夠讚

Jonas

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 2 晚
The Château de Berne team 於 2023年9月13日回覆
Dear guest,Thank you for your comment. We are delighted to know your stay at Château de Berne lived up to your expectations. We are looking forward to welcoming you again.Best regards

10/10 有夠讚

Quynh

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
The service at Chateau De Berne was impeccable. Every staff members was genuinely kind and helpful. The garden and facility are very well kept. The room was quite roomy for European standard. We had a nice room with the bathroom over look their herb garden with floor to ceiling window which was a plus. We tried both of their restaurants, the bistro and Jardin de Berne. The food and service at the bistro was ok, the service at Jardin de Berne was wonderful, but food was not up to what we had expected for a Michelin restaurant, except for their desserts. Overall it still deserves a highly rated 5 stars.
於 2023 年 6 月住了 3 晚
The Château de Berne team 於 2023年6月12日回覆
Dear Quynh,The Château de Berne would like to thank you for taking the time to leave this comment. We do our utmost to improve the quality of our products and services on a daily basis. We are always happy to receive feedback from our customers, so that we can find ways to improve and make you even more satisfied. We hope to see you soon.Best regards,

10/10 有夠讚

Monica

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Som et eventyr
Tipp topp på alle måter… anbefales på det sterkeste!!
於 2023 年 5 月住了 2 晚
The Château de Berne team 於 2023年6月12日回覆
Dear Monica,What a lovely comment to read. We are delighted to know your stay at the Château de Berne lived up to your expectations. We are looking forward to welcoming you again.Best regards,

10/10 有夠讚

jay

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect example of Relais Chateaux
Very professional and knowledgeable staff
於 2023 年 5 月住了 2 晚
The Château de Berne team 於 2023年6月12日回覆
Dear Jay,The Château de Berne team is delighted to read your glowing review. Please be assured that we try to maintain a high level of quality in both our offers and our services on a daily basis. Thank you very much for your support, and see you soon.Best regards,

10/10 有夠讚

Thibaut

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 1 晚
L'équipe du Château de Berne 於 2023年6月12日回覆
Cher Thibault,Nous sommes ravis de savoir que votre séjour au Château de Berne a été à la hauteur de vos attentes. Au plaisir de vous revoir lors de votre prochaine visite en Provence.Bien cordialement

10/10 有夠讚

Gaelle

情侶出遊
喜歡：員工素質和住宿環境和硬體
Merveilleux endroit et moment hors du temps
於 2023 年 3 月住了 1 晚

8/10 不錯哦

Ru Jess

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful property enjoyed my stay..however a French air traffic controller strike caused a flight cancellation. I called the property to try and cancel my first night because of the strike which was beyond my control. They did nothing to assist me, would not cancel or refund, or even give me a credit, which to me is not superior customer support.
於 2022 年 9 月住了 4 晚

10/10 有夠讚

Brad

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Superb service from a first class team. In particular Anna was very helpful. Thank you.
於 2022 年 9 月住了 3 晚

10/10 有夠讚

Nathalie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 9 月住了 1 晚
L'équipe du Château de Berne 於 2023年9月13日回覆
Chère Nathalie,Nous sommes ravis de savoir que votre séjour a été à la hauteur de vos attentes. Au plaisir de vous revoir au Château de Berne.Bien cordialement,

10/10 有夠讚

Maly

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2022 年 8 月住了 1 晚

10/10 有夠讚

Dennis

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Being a Relais and Chateaux property Chateau Berne did not disappoint. The ambiance was superb, the restaurant amazing, the staff fantastic and the property magnificent.
於 2022 年 8 月住了 7 晚
The Château de Berne team 於 2023年9月13日回覆
Dear Dennis,Thank you for your comment. We are delighted to know your stay at Château de Berne lived up to your expectations. We are looking forward to welcoming you again.Best regards

10/10 有夠讚

Kimberley

於 2022 年 8 月住了 1 晚
The Château de Berne team 於 2023年9月13日回覆
Dear Kimberly,We are delighted to know your stay at Château de Berne lived up to your expectations. We are looking forward to welcoming you again.Best regards

8/10 不錯哦

Gaute

於 2022 年 7 月住了 2 晚
The Château de Berne team 於 2023年9月13日回覆
Dear guest,Thank you for taking the time to give a note to your stay at Château de Berne. The satisfaction of our clients is our main priority and we are always looking for feedbacks from our guests in order to improve ourselves. We have seen that you gave an 8 out of 10. Could you explain in what were you not entirely satisfied? Looking forward to welcoming you back!Best regards,

10/10 有夠讚

Sarah

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Fantastisk sted i luksuriøse omgivelser. Anbefales på det sterkeste!
於 2022 年 7 月住了 1 晚
The Château de Berne team 於 2023年9月13日回覆
Dear Sarah,Thank you for your comment. We are delighted to know your stay at Château de Berne lived up to your expectations. We are looking forward to welcoming you again.Best regards

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 6 月住了 7 晚
The Château de Berne team 於 2022年7月12日回覆
Dear Guest, Thank you for taking the time to leave this comment. We are glad that your stay at the Château de Berne lived up to your expectations. Know that we try to maintain a daily quality in our offers as well as in our services. Thank you again for your support and we are looking forward to welcoming you again in our wine estate in Provence. Best regards,

8/10 不錯哦

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2022 年 6 月住了 2 晚
The Château de Berne team 於 2022年7月12日回覆
Dear Guest, We happy to know you had a pleasant stay at the Château de Berne. We are looking forward to welcoming you again at our 5-star hotel in Provence. Best regards,

10/10 有夠讚

Samantha

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Wine tasting trip
Amazing hotel - staff extremely helpful ,facilities immaculate, stunning location and delicious wine !
於 2022 年 5 月住了 4 晚
Booking reservation 於 2022年6月27日回覆
Dear Smantha, Thank you for your message. We thank you for choosing the Château de Berne, Relais & Châteaux***** for your stay. Looking forward to welcoming you again, we remain at your entire disposal, do not hesitate to contact us. Best regards

10/10 有夠讚

Louise

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing Hotel!
This hotel, the service, the facilities, the food and the impeccable ground are completely faultless, I would recommend without hesitation! 10/10 Thank you Chateau be Berne!!
於 2022 年 4 月住了 2 晚
The team of the Château de Berne 於 2022年4月25日回覆
Dear Louise, We truly thank you for your kind comment. We are glad that your stay with us lived up to your expectations. We are looking forward to welcome you again in our beautiful estate in Provence. Kindest regards, The team of the Château de Berne

8/10 不錯哦

Anders

於 2022 年 4 月住了 4 晚

10/10 有夠讚

Patrik

於 2022 年 4 月住了 3 晚

10/10 有夠讚

Linda

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful hotel and grounds. Wonderful restaurant and bistro.
於 2022 年 3 月住了 4 晚
Château de Berne 於 2022年4月25日回覆
Dear Linda, Thank you for taking the time to leave a comment. We are glad that you had a wonderful time with us. We hope to welcome you again soon. Kindest regards The team of the Château de Berne

8/10 不錯哦

Claire

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful surroundings and gardens are stunningly manicured. The château staff are super lovely and made a real fuss of my husband for his birthday. If you get chance to have dinner in Jardin de Berne, do not miss it… it’s phenomenal
於 2022 年 3 月住了 3 晚
Château de Berne 於 2022年4月25日回覆
Dear Claire, What a lovely comment. We are delighted to know you spent a nice stay at the Château de Berne. We are looking forward to welcome you again in our beautiful estate in Provence. See you during your next visit. Kindest regards, The team of the Château de Berne

10/10 有夠讚

Gunnel，Stockholm

情侶出遊, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Otroligt vackra omgivningar, genuint fransk atmosfär, fina rum, intressant vinprovning, fantastisk middagsupplevelse.
於 2021 年 9 月住了 1 晚

10/10 有夠讚

Antoine

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful resort! Our stay was a dream come true.
於 2021 年 8 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 8 月住了 2 晚
Christine Monteil - Directrice de l'hôtel 於 2021年8月20日回覆
Chère Madame, Cher Monsieur, Merci beaucoup d’avoir pris le temps de nous laisser une note positive. N’hésitez pas à revenir nous voir dans notre hôtel Relais & Chateaux. Cordialement, Christine Monteil Directrice de l'hôtel

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Danke
Wir waren zum 2. mal da und es ist alles wunderbar. Das Restaurant mit einem Stern ist eine wunderbare Überraschung, wobei leider das Service Personal etwas unterbesetzt war. Leider. Das Essen ein Traum. Danke! Ich erwarte in einem 5 Sterne Haus immer den Zimmerservice vor 12:00 Uhr, was an einem Tag nicht geklappt hat. Anstatt einer Entschuldigung kam nur Erklärung... auch das erwarte ich nicht. Wir werden aber gerne wieder kommen.
於 2021 年 8 月住了 3 晚
Christine Monteil - Directrice de l'hôtel 於 2021年8月20日回覆
Dear guest, We would like to thank you for your feedback. We are pleased to see that you have enjoyed your experience at our hotel and gastronomic restaurant. We are taking notes about the room service thank you for your feedback. We looking forward to welcome you again soon. With best regards, Christine Monteil Hotel Director

10/10 有夠讚

Marc

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Best Hotel En Provence
Amazing!!!
於 2021 年 7 月住了 2 晚

10/10 有夠讚

Jonas

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A true beauty!
Boiled down - this is Provence!!! Maybe the most beautiful place in Provence! Try it!
於 2021 年 7 月住了 2 晚

10/10 有夠讚

Maria

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The place to stay!
Marvellous! Absolut amazing! See you in 2022
於 2021 年 7 月住了 1 晚

10/10 有夠讚

Richard

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Breathtaking place, exceptional service, amazing
Chateau de Berne is an absolutely stunning property, refined and elegant, luxurious, service is impeccable and friendly, every single detail is exceptional. Room and bathroom were spacious, well equipped and very comfortable. Le Jardin de Berne (gastronomy restaurant) was a wonderful experience for the senses and the Bistro, more relaxed and simple, was nonetheless a wonderful experience as well. Definitely worth the 5 star and Relais Et Chateaux rating. We definitely hope to come back soon.
Pool view from the main deck
Pool area
Gate entrance
Side
於 2021 年 6 月住了 2 晚

10/10 有夠讚

Gunilla

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 6 月住了 1 晚

10/10 有夠讚

Eduardo

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing restaurant & hotel!
Fanatic hotel with a great restaurant. The restaurant is definitely the highlight If the trip. Amazing indoor pool.
於 2020 年 10 月住了 2 晚

10/10 有夠讚

PATRICK

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
WEED END
Très bel établissement de charme et de caractère situé dans le haut pays varois. Belles prestations d'ensemble. Domaine viticole. Chambre très agréable. Bons restaurants (gastronomique et bistrot). Très beau spa également. A recommander sans hésitation.
於 2020 年 10 月住了 2 晚

10/10 有夠讚

Jean-Pierre

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 9 月住了 2 晚

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location to stay when you are visiting Provence.
於 2020 年 6 月住了 1 晚

4/10 不太好

Michele

喜歡：員工素質和客房舒適度
不喜歡：整潔度和住宿環境和硬體
Mécontents
Signale au moment du départ énorme tache sur le tapis bouteille d’eau à demi entamée dans le réfrigérateur Pas digne de relais et châteaux Et pour le moment aucune excuse
於 2019 年 11 月住了 1 晚

6/10 一般般

10timesfold，Canada

家庭旅遊
喜歡：整潔度、員工素質和設施服務
The room we stayed in for the "price" we paid: batteries of remote contol were weak, we had to sit infront of tv to navigate TV. Towel dryer dis not work after using spa with wet bathing suits for drying dis not work. Bathroom door the bottom was scraping the floor the wood in the bottom needs shrtning we had to really push the door open. The chateau is for the owner so guest sleep in "guesthouses" only so no one sleeps in the chateau except for owner. The road at night to dribe to a lovelyvillage has NO SIGNS NO LIGHTS very tough landscape. Overpriced and NO chateau expedience
於 2019 年 10 月住了 1 晚