The hotel was okay. I was not impressed by anything during my trip except for my wonderful bartenders who took care of my group and I almost every night. Thank you specifically to - Raymond, David, and Kesreene for making our trip so much better. My group and I are so happy to have met you three and can't thank you enough for your generosity.
The food was terrible and when you did like something they were "limited" and you are unable to get more. You can't take food to-go during the lunch buffet which kind of defeats the purpose of a lunch buffet....
Also, not sure what they expect you to eat during the hours of 10:30-12:30 while they are preparing for lunch or from 3:30-6:30 while they are preparing for dinner. If you plan on sleeping in, you will have to sacrifice missing breakfast.
The jerk hut was always out of something, whether that was sauce, rice, or chicken and chicken did not have any moisture it was like you were going to choke before you finished your meal.
Some staff was very helpful and others were not interested in your reason for being there.
The pool was very nice, but the service around the pool was hard to find. You either had to ask someone or they would never come up to you, which they were going up to other larger groups so I didn't see what made our group so different.
Taj and Zen are my top two restaurants, did not care for any of the others -- food was very bland and staff was rude.
Overall, I will not be returning to this hotel.
