Find Family Hotels in Eslabón

"The beach was absolutely amazing. The food was great. The staff was spectacular, and their customer service was impeccable. The room was kept clean every day. "

"You get what you paid for. We walked out of the one a la carte restaurant (Melt) as it was so bad - took one bite of the appetizer and left. The buffet didn’t change the entire week we were there. Food was not great, barely ate the whole trip & came home extremely hungry / was sick a lot from being hungry. The Mexican & Italian restaurant weren’t too bad (at least edible). The AC worked half the time, so everything in the room was damp & warm from humidity. There was only one bar on the property, so we were waiting in line for a drink on average from 5-10 minutes, sometimes more. The wifi worked half the time as well, kept cutting in and out, would work for 5 minutes then wouldn’t. Would connect to one of our devices, and not the other (not the end of the world, but as someone that works online/remote - this was frustrating) The staff were nice enough…. Honestly, I wouldn’t go back to this resort - probably worst all inclusive I’ve been too. "

"This was a really good place to stay in. Customer service 10/10. The place was clean and enjoyable. The food at the restaurant was amazing "

"Everything was good but the food varieties and it was the same time every day,so it got plain at some point ,don't expect to much from the buffet's but the restaurant's were nice and had lots of options "

"Nice clean room, great staff, food was really good"

"Buffett was amazing, staff was very friendly and would highly recommend staying there "

"Really nice resort, all inclusive!! Beach was very clear and staff were very friendly"

"Not needed "

"Small, older motel-style hotel with bar/restaurant on site. In the restaurant the staff were very kind, attentive and helpful (The steak was great and drinks were good). Discovered Cockroach infestation (multiple sizes) in our room (kitchen). Owner was extremely belligerent and combative, refused any resolution including denying checkout receipt. (Contacted via front desk staff and directly by Expedia, see owner responses to other guest reviews for reference.) Restaurant is run by a different individual. "