2/10 很糟糕
Sascha,Ratzeburg
情侶出遊
2025 年 9 月 28 日
The reason room was very small so was the bathroom. The shower (opening of the shower ) was to small, you may break the door or hurt yourself. The room itself was NOT clean, there was dust and dirt everywhere. The was no item in the room which was not broken. There was no WiFi either. It was so noisy (from neighboring rooms, hallway, entertainment outside). We couldn’t fall asleep by midnight. The breakfast buffet was horrible. The staff was unenthusiastic. When I complained regarding the room and the problem with the shower the staff giggled and made fun of it. Even a formal complaint with the front desk manager brought no apology.
This is way far from being a 4 star hotel. I’ve been traveling the world for now 35 years and I never ever experienced this and this was the second time in my life I left the hotel and chose another one.
Sascha
於 2025 年 9 月住了 4 晚