Hotel messaged us and cancelled our reservation due to an emergency drove past and hotel was closed and looked like it needs pulling down as of yet no refund cannotcontact hotels.com will never use or recommend again
Nicholas
於 2021 年 9 月住了 1 晚
4/10 不太好
Lawrence
情侶出遊
2021 年 8 月 30 日
喜歡:整潔度
不喜歡:設施服務和住宿環境和硬體
Arrival was like something out of the Cherobyl Diaries. The place appeared deserted. We rang a number on a card in the window and a man turned up in a hurry and checked us in. He nearly disappeared again before we had a chance to ask which way was the accommodation.
Ours was the only car in the car park, all night. The bedroom block was like a 1980s halls of residence which hadn't been decorated in the intervening years.
On the other hand the room was a decent size, clean and comfortable (although there was a powered off mini bar which defrosted itself all over the shelves below.)
All the bathroom fittings worked and there was hot water, although the shower was a bit feeble. The was a kettle and tea/coffee supplies but no milk. We bought an emergency pint from a nearby Tesco.
Slept well but rather creeped out by the fact that we didn't see another soul, or hear anyone walk down the corridor all night.
Lawrence
於 2021 年 8 月住了 1 晚
8/10 不錯哦
Floyd
2021 年 8 月 12 日
喜歡:整潔度、員工素質和客房舒適度
Floyd
於 2021 年 8 月住了 4 晚
4/10 不太好
Matthew
2021 年 8 月 6 日
不喜歡:員工素質和住宿環境和硬體
Matthew
於 2021 年 7 月住了 1 晚
6/10 一般般
Lesley
家庭旅遊
2021 年 8 月 1 日
不喜歡:整潔度、住宿環境和硬體和客房舒適度
We stayed as we were visiting friends, from the outside the place looks closed dark and gloomy fenced off areas! Quite scary looking, I thought we were checking into a refugee hostel.
Double room only one cup and 2 pillows!
The room was clean but sadly lacking, met curtains dirty.
No restaurant no where to get anything, dubious people lingering in run down walk ways and corridors very sad as I lived in Epping when I was young and this was the place to stay! Not anymore
Lesley
於 2021 年 7 月住了 1 晚
2/10 很糟糕
真實旅客
家庭旅遊
2021 年 7 月 15 日
不喜歡:整潔度和住宿環境和硬體
Looks abandoned, no batteries in remote, could not get bbc , no hot water ( cold shower ) fridge in room did not work , no milk for tea and coffee. On arrival place looked deserted, grass overgrown, rubbish all round the grounds , abandoned pallets and dumpy bags
真實旅客
於 2021 年 7 月住了 1 晚
2/10 很糟糕
真實旅客
2021 年 7 月 14 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Worst hotel in the UK.
1) The only employee working locked the doors to the hotel to watch the football - had to wait 20 minutes to get in to check-in
2) Toilet didn't flush
3) No hot water
4) Bugs on the floor
5) Listing stated they do breakfast - which they don't
真實旅客
於 2021 年 7 月住了 2 晚
6/10 一般般
真實旅客
2021 年 6 月 14 日
喜歡:整潔度和客房舒適度
真實旅客
於 2021 年 6 月住了 1 晚
8/10 不錯哦
John
2020 年 3 月 21 日
John
於 2020 年 3 月住了 1 晚
8/10 不錯哦
Sharon
2020 年 3 月 20 日
喜歡:員工素質
不喜歡:住宿環境和硬體
Dated décor / great breakfast
Overall the hotel is dated, with some areas needing a deep clean and desperate need of maintenance.
That being said I think this is reflected in the price.
The full English breakfast was freshly cooked and worth the money.
The staff were lovely.
Sharon
於 2020 年 3 月住了 2 晚
6/10 一般般
真實旅客
家庭旅遊
2020 年 3 月 11 日
喜歡:整潔度
不喜歡:員工素質
Rooms good, comfy bed. No vegetarian options for breakfast and what was there was cold or burnt. Absolutely dreadful service in the restaurant at dinner, food not as described in menu, customer service horrendous. If you want a decent nights sleep and you are eating elsewhere then is ok but avoid the food at all costs.
真實旅客
於 2020 年 3 月住了 1 晚
8/10 不錯哦
真實旅客
2020 年 3 月 8 日
喜歡:整潔度、員工素質和設施服務
真實旅客
於 2020 年 3 月住了 2 晚
6/10 一般般
George
2020 年 3 月 1 日
喜歡:整潔度和員工素質
George
於 2020 年 2 月住了 1 晚
6/10 一般般
真實旅客
情侶出遊
2020 年 2 月 28 日
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
The staff were the best thing about the hotel. They were polite and attentive.
The hotel itself was a bit dated and worn down. The toilet leaked. There was a cobweb above the toilet. we could hear the couple next door arguing/talking loudly at 4am.
真實旅客
於 2020 年 2 月住了 2 晚
6/10 一般般
Neil
商務旅客
2020 年 2 月 19 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Neil
於 2020 年 2 月住了 1 晚
10/10 有夠讚
真實旅客
商務旅客
2020 年 2 月 12 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Close location to the London underground service and the local shops were what we required. And the forest was nearby to to explore
真實旅客
於 2020 年 2 月住了 2 晚
8/10 不錯哦
真實旅客
2020 年 2 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2020 年 2 月住了 1 晚
8/10 不錯哦
真實旅客
2020 年 2 月 2 日
喜歡:整潔度和員工素質
The property is handy for walking into Epping and very reasonable rates
真實旅客
於 2020 年 2 月住了 1 晚
10/10 有夠讚
真實旅客
情侶出遊
2020 年 1 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly reception - we were allowed to check in 2 hours early. An outstandingly good breakfast at a very reasonable price. Easy parking. Short walk from centre of Epping. Close to M25. Comfortable quiet room, with good lighting (rare in hotel rooms) and a large sofa.
真實旅客
於 2020 年 1 月住了 1 晚
8/10 不錯哦
真實旅客
2020 年 1 月 4 日
喜歡:整潔度、員工素質和住宿環境和硬體
真實旅客
於 2019 年 12 月住了 1 晚
8/10 不錯哦
真實旅客
情侶出遊
2019 年 12 月 30 日
喜歡:整潔度、設施服務和住宿環境和硬體
the room was very good it had all amenities we needed plus a small fridge
真實旅客
於 2019 年 12 月住了 3 晚
4/10 不太好
Simon
2019 年 12 月 28 日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體和客房舒適度
Simon
於 2019 年 12 月住了 1 晚
6/10 一般般
真實旅客
2019 年 12 月 22 日
喜歡:員工素質
不喜歡:住宿環境和硬體
Call the hotel inspector. The Hotel needs a complete renovation. I have used this hotel for years and this will be the last visit unless they spend some money on it.