艾爾頓出租度假屋

「Clean room, nice space, night time lady at reception was super lovely」

「1) Checkin details were not provided - I had to contact Hotels.com and wait ±1hr outside in the windy street to get these. Checkin was 4pm but I couldnt get in until 90 mins later. 2) Once inside the building; Entrance hall filthy with full black bags in corner, wall staining, filthy carpets, laundry cages strewn. No-one around at all, felt very unsafe. 3) Once inside the flat, it felt like someone had just left in a rush, but I couldnt be sure until I had gone through the apartment. Spooky....

「Nice room, with excellent bathroom. The outside needs tidying up and some painting, so we were initially concerned when we arrived, but the rooms were fine. Nice quiet location too. The cafe is shut due to staff illness, looks like has been for a while but the Two Flags cafe a mile down the road is excellent for all day breakfasts, especially if you like motorbikes.」

「Extremely disappointed. Advertised as one thing (apparently Hotels.com won’t let me say what, so I have had to re word my initial complaint), when I checked in, I was given something completely different. Suffice to say, when I booked I was not expecting to be staying in a bedroom in someone’s house. Unable to get a refund dispute the proof I supplied that the booking was misrepresented. Please avoid Hotels,com are fantastic, had countless enjoyable experiences when booking with them. This...