Cottages in Elbert County

"This property is actively under significant construction/remodel so not the cleanest, elevator down, pool and hot tub were both very cold and packed with kids (volleyball tournament weekend), breakfast was average-made to order omelets were a nice touch but line was crazy long so never got the opportunity to enjoy this either and rooms are a great size but dated with our sons room literally having nail tips sticking out of the wall which I imagine/hope will be improved after remodel. Overall it was fine and staff really were accommodating but not for the amount they still charge for rooms at the moment."

"Nice"

"Staff was absolutely amazing!! We had a very frustrating situation with another booking with another hotel and it was late and I vented my situation to the front staff. She was very supportive, listened to my concerns and helped calmed me down. I truly appreciated it. It turned out to be a better night just having someone to vent to. "

"I have stayed here several times over the past two years. Always had an exceptional experience until this time. I went to check in at 1 and told them I didn't care if my room was ready. I just wanted to swim in the pool. I have done this same routine every time. The desk clerk was very snotty. "Check-in isn't until 4. We have an early check-in fee." I apologized and told her that her I wasn't aware of the new policy. "You need to come back at four!" I came back at 430 and had six people in line ahead of me, with only one desk clerk. Took me 25 minutes to check in! Yesterday morning, at 9 am, (checkout is at 11) Housekeeping knocked on my door. The woman barely spoke English and asked, "You leave when?" I understand people want to plan, but that isn't the right way to handle either situation! A little politeness goes a long way. After that experience, I am reconsidering my next planned stay there. Politeness would have gone a long way. "

"Room was clean but all drawers were left open and pull out coach didn’t have cushions put back in place. Not sure they were really ready for us to check in even though it was an hour after the check in time."

"They do not accept cash and the staff were very forceful about that."

"Clean rooms, beautifully maintained facilities, wonderful breakfast offerings, and friendly staff. Our stay was perfect!"

"Broken balcony door. Did not slide. Broken elevator as well."

"I think breakfast is poor in selection and cuality is low"