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Reviews of Hotel y Restaurante El Guarco

3 out of 5
Hotel y Restaurante El Guarco
1.5 sur del Parque Industrial, Tejar del Guarco, El Tejar

Reviews

8.8

Excellent

Rating 10 - Excellent. 60 out of 116 reviews" "
Rating 8 - Good. 38 out of 116 reviews" "
Rating 6 - Okay. 15 out of 116 reviews" "
Rating 4 - Poor. 1 out of 116 reviews" "
Rating 2 - Terrible. 2 out of 116 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andres

Stayed 6 nights in Apr 2024

8/10 Good

Benjamin

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable room. Very good staff
Stayed 1 night in Apr 2024

10/10 Excellent

Cecilia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was a great stay! the room was comfortable, clean, and the staff was so nice! We did not eat at the restaurant but the food smelled delicious! If you are going to Cartago this is the place to stay!
Stayed 1 night in Apr 2024

10/10 Excellent

Kenneth

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place!!
Stayed 1 night in Apr 2024

10/10 Excellent

Sallie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is always friendly, room very clean and safe.
Stayed 1 night in Apr 2024

8/10 Good

ADRIAN

Stayed 1 night in Mar 2024

10/10 Excellent

arabelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute hotel , you park right in front of your door in a little courtyard in the back . The beds were good , great water pressure. Only negative I would say would be the light that gets in early in the morning front to the top of the font door from the window . Otherwise very nice staff and place for the price close to a supermarket and restaurants
Stayed 1 night in Sep 2023
Response from Recepción on 2023/9/13
Thanks for staying with us! Your opinion is very important to us.

8/10 Good

Sheena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is great and comfortable Rooms do have a very small tv with barely any channel choices. Otherwise place is clean and friendly.
Stayed 1 night in Apr 2023
Response from Recepción on 2023/4/12
Thanks for staying with us! Your opinion is very important to us.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for the price. Wonderful staff.
Very good value. Hotel is in the process of undergoing renovations but we were put on the second floor in a room that had already been renovated. The restaurant was welcoming and the food was very good. The breakfast was included and we had our choice of many options. All staff were helpful. My husband had left his kindle in the room and the front desk staff was very excited when we returned later in the day so they could return it to us. Only negative is that it is on a busy road and traffic noise can be heard throughout the night.
Stayed 1 night in Jan 2023
Response from Recepción on 2023/2/9
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 8 nights in Dec 2022
Response from Gerencia on 2023/1/10
Muchas gracias, por su apoyo!

6/10 Okay

Shechem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to experience the cartigo community to be among the locals. Unfortunately, the motel is directly on the highway, which means non-stop road noise. Large trucks, fast cars and barking dogs rule the night. Avoid rooms at this motel near the road if you wish to have a peaceful nights sleep.
Stayed 1 night in Sep 2022

2/10 Terrible

Vincent

Stayed 2 nights in Aug 2022

10/10 Excellent

Ginna

Stayed 1 night in Jul 2022

10/10 Excellent

Diana Nunez

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Big and beautiful bedroom and really good bed and pillows, is a really nice hotel and very good staff
Stayed 1 night in Jun 2022

10/10 Excellent

Young Jai, chicago

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Convenient location and feel safe. Restaurant’s food and service were great.
Stayed 1 night in May 2022

8/10 Good

GABRIELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Erick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean, comfortable and very good breakfast.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean , hotel Restorant food was delicious
Stayed 1 night in Dec 2021

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Rooms Great Food and Service
The rooms are simple but are very clean, and the beds are comfortable. Two small issues are that there can be light coming in from the exterior hallway into the window above the door to the room, and due to the proximity to the highway, sound also tends to find its way in from the road. To get the best sleep here, I would recommend earplugs. Pay close attention to when the restaurant is open, the food and service there are fantastic!
Stayed 3 nights in Dec 2021

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service clean good breakfast
The service is excellent everything was clean excellent breakfast the price is right 100% recommended
Stayed 1 night in Oct 2021

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Very friendly and familiar hotel, excellent room, very good service. Recommended
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was nice
Stayed 2 nights in Jun 2021

10/10 Excellent

Gabriel

Stayed 1 night in May 2021

8/10 Good

Jose

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2021

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Convenient Roadside Hotel
This is a roadside hotel on the Panamerican Highway. It is a convenient place to stay while in the Cartago area for a night or two. The rooms are somewhat dated in need of some maintenance, and perhaps new beds, although not uncomfortable. The interior covered parking area is great during the rainy season. The restaurant has very good food and the included breakfast is a nice bonus with great coffee. The staff is very friendly and helpful. I have stayed here often and will return when I need to stay in the area for a day or two.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Friendly staff. I will stay again.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private and secure place near central Cartago.
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Food in the restaurant was very good. The staff needs to learn to speak more English.
Stayed 4 nights in Apr 2021

6/10 Okay

William

Liked: Cleanliness
Ok in a pinch I guess
Nice staff, but got locked out of parking area after leaving and coming back... nobody around to open gate. Luckily found a man gate to get into compound and to my room. Walls are paper-thin, so no quiet at night.
Stayed 1 night in Jan 2021

10/10 Excellent

Adrian, Massachuseets

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Nice staff. Rooms are nice and confortable.
Stayed 1 night in Feb 2020

10/10 Excellent

Adrian, Massachusetts

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En una semana y media me hospede 3 veces en diferentes días. Cada vez en la recepción fueron muy amables y serviciales, siempre atentos a las necesidades. En un día tuvimos problemas con el internet y con solo una llamada al servicio a recepción lo arreglaron rápido. Excelente servicio y atención. Realmente se preocupan por el turista.
Stayed 1 night in Feb 2020
Response from Dayana on 2020/2/16
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

10/10 Excellent

Adrian, Boston, MA.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service at reception and the gurd was very nice.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking secure and under cover. Staff helpfull and friendly
Stayed 2 nights in Nov 2019
Response from Dayana on 2019/12/3
Thank you for staying with us! Your opinion is very important to us.

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Dangerously slippery floor tile and Noisy
Floor tile to slippery. Beds slides on slippery floor. Metal shop just outside the sliding door, very noisy from 5am 6 days a week. Shower water pressure and heat is good, drainage is not. Stand in 2 inches of water while showering. Cars entering and leaving security gate must honk horn to alert guatd adding to the already noisy environment. Busses passing beneath the windows, trucks with loud engine brake constantly passing out front. Slippery floor tiles need rugs and very noisy.
Stayed 4 nights in Sep 2019

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Pet Friendly Hotel
This is a wonderful pet friendly hotel. We stayed here as my dog was having surgery in Cartago. The staff went above and beyond to be helpful, the breakfast was always good and the security guard was wonderful. We would definitely stay again!
Stayed 5 nights in Aug 2019
Response from Dayana on 2019/8/24
Thank you for staying with us! Your opinion is very important to us.

10/10 Excellent

Verified traveler

Stayed 2 nights in Apr 2019
Response from Dayana on 2019/5/7
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel with spacious room. We had superb gourmet dinner in restaurant that was reasonably priced. Included typical breakfast buffet was great way to start the day. Location just out of town was convenient for us just on the highway. Supermarket was nearby.
Stayed 1 night in Mar 2019
Response from Dayana on 2019/3/5
Thanks for staying with us! Your opinion is very important to us.

10/10 Excellent

corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks
Very very nice room and hotel, breakfast was very good also. Close walking distance to restaurants and stores also very easy to find right off the main road
Stayed 1 night in Nov 2018
Response from Dayana on 2018/11/13
Thanks for staying with us! Your opinion is very important to us.

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Needs New Mattresses
This hotel has a very friendly and helpful staff. We were very pleased with the restaurant. Some of the rooms here have mini kitchens, which can be very convenient. They all have coffee makers. The mattress in our bed was our only real complaint, as it was old and not very comfortable. The room itself was very adequate, and clean. I would have given a higher rating had the bed been more comfortable, which in my opinion is the MOST important point of any hotel!
Stayed 1 night in Sep 2018
Response from Dayana on 2018/9/25
Thanks for staying with us! Your opinion is very important to us.

6/10 Okay

Efrain

Liked: Staff & service
Excellent service
Good stayed, the personnel is very helpful answering any questions about the area
Stayed 1 night in Aug 2018
Response from Dayana on 2018/9/1
Thanks for staying with us! Your opinion is very important to us.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!! The staff went out of their way to accommodate my specific needs! I will most definitely return to this hotel!
Stayed 4 nights in Mar 2018
Response from Dayana on 2018/3/7
Thanks for staying with us! Your opinion is very important to us.

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stop over.
It was a very good hotel. It seems to cater to travelers. Not a lot to do nearby.
Stayed 1 night in Feb 2018
Response from Dayana on 2018/3/7
Thanks for staying with us! Your opinion is very important to us.

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and staff were excellent, and made our stay very enjoyable
Response from Dayana on 2018/2/23
Thanks for staying with us! Your opinion is very important to us.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Nice motel, Good place to stop for some rest. Breakfast was good
Stayed 1 night in Jan 2018
Response from Recepción on 2018/1/8
Thanks for staying with us! Your opinion is very important to us.

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d stay again
We wanted to stay near Cartago. This is a very nice place. The staff were very helpful. The business is very responsible about resource use and social issues in the community.
Stayed 1 night in Jan 2018
Response from Reception on 2018/1/5
Thanks for staying with us! Your opinion is very important to us.

8/10 Good

sherri

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2017
Response from Hannia RF on 2017/12/27
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

10/10 Excellent

harry, portland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel conveniently located close to Cartago
Room was very clean, the breakfast (included) was excellent every day. Our room curtains were not padded and the early sunshine made the room way too bright. The lavatory had a humidity smell Overall, we had a great stay at El Guarco!!
Stayed 5 nights in Nov 2017
Response from Hannia RF on 2017/11/30
Thank you very much by your comments, We regret the musty smell, we will work on that. Regards,

8/10 Good

Giancarlo

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our meals both breakfast and evening meal. The staff went out of their way to welcome us - even treating us to dessert! The room was very comfortable and a pleasant ending to a difficult commute from the airport to Cartago. We were here for a wedding and glad we stayed at the hotel.
Stayed 2 nights in Aug 2017