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Xelena Hotel & Suites

5.0 star property
Find tranquility at this ocean-view retreat with spa treatments, delicious dining, and warm hospitality for perfect relaxation and connection.

Choose dates to view prices

Located in Macrozona Bahía Redonda y Primeros Faldeos, Xelena Hotel & Suites offers stunning ocean views. Enjoy facials or massages at Zen Spa, dine at MORA restaurant, or relax by the indoor pool. Attentive staff and free WiFi enhance the peaceful experience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room

Superior Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Superior Room

9.8 out of 10
Exceptional
(17 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout drapes/curtains
Pillowtop bed
Egyptian cotton linens
  • 323 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Triple

Triple | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Triple

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout drapes/curtains
Pillowtop bed
Egyptian cotton linens
  • 398 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Suite Junior

Suite Junior | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Suite Junior

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout drapes/curtains
Pillowtop bed
Egyptian cotton linens
  • 431 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout drapes/curtains
Pillowtop bed
Egyptian cotton linens
  • 322 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite de Lujo

Suite de Lujo | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Suite de Lujo

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Separate bedroom
Egyptian cotton linens
Premium bedding
  • 861 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Presidencial

Suite Presidencial | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Suite Presidencial

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout drapes/curtains
Pillowtop bed
  • 1346 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Map
René Favaloro 3548, El Calafate, Santa Cruz, 9405

What's nearby

  • Bahía Redonda - 3 min walk - 0.3 km
  • Bahía Redonda Viewpoint - 16 min walk - 1.4 km
  • Avenue del Libertador - 18 min walk - 1.5 km
  • Mirador - 4 min drive - 2.4 km
  • Calafate Fishing - 5 min drive - 2.7 km

Getting around

  • El Calafate (FTE-Comandante Armando Tola Intl.) - 25 min drive

Restaurants

  • ‪Yeti Ice Bar - ‬5 min drive
  • ‪La Cantina - ‬7 min drive
  • ‪Punta Argentina - ‬4 min drive
  • ‪La Lechuza - ‬5 min drive
  • ‪Pantagonia - ‬6 min drive

About this property

Xelena Hotel & Suites

Luxury hotel located in Macrozona Bahía Redonda y Primeros Faldeos
At Xelena Hotel & Suites, you can look forward to a free daily manager's reception, a terrace, and designer stores on site. Treat yourself to a massage, a body scrub, or a body treatment at Zen Spa, the onsite spa. The on-site restaurant, MORA, features ocean views and dinner. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Additional perks include:
  • An indoor pool along with sun loungers and a lifeguard on site
  • Free self parking
  • Full breakfast (surcharge), a free shopping center shuttle, and barbecue grills
  • A banquet hall, a 24-hour front desk, and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All 100 rooms offer comforts such as premium bedding and heated floors, in addition to perks like laptop-compatible safes and air conditioning.
Extra conveniences in all rooms include:
  • Egyptian cotton sheets and pillowtop mattresses
  • Showers, bidets, and free toiletries
  • LED TVs with cable channels
  • Heated floors, heating, and daily housekeeping

Similar properties

Interior
Esplendor by Wyndham El Calafate
  • Pool
  • Breakfast included
  • Spa
  • Parking included
8.8 out of 10, Excellent, 598 reviews
The price is NT$6,312
NT$6,312 total
Dec 21 - Dec 22
Esplendor by Wyndham El Calafate

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free shopping center shuttle
  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 for adults and USD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Coral Coffe Shop
  • Huerta & Fuegos
  • MORA
  • PIERROT

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Designer stores
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2007
  • Fireplace in lobby
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heated floor
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a valid passport or ID showing they are not a resident of Argentina and who pay with a non-Argentine card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 20 for adults and USD 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hotel Xelena
Xelena El Calafate
Xelena Hotel
Xelena Hotel El Calafate
Xelena Deluxe Hotel El Calafate
Xelena Deluxe Suites Hotel El Calafate, Argentina - Patagonia
Xelena
Xelena Hotel & Suites El Calafate, Argentina - Patagonia
Xelena Hotel & Suites Hotel
Xelena Hotel & Suites El Calafate
Xelena Hotel & Suites Hotel El Calafate

Frequently asked questions

Does Xelena Hotel & Suites have a pool?

Yes, this property has an indoor pool.

Is Xelena Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Xelena Hotel & Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Xelena Hotel & Suites?

Check-out is at 11 AM.

Where is Xelena Hotel & Suites located?

Located in Macrozona Bahía Redonda y Primeros Faldeos, this luxury hotel is within 1 mi (2 km) of Bahía Redonda, Bahía Redonda Viewpoint, and Avenue del Libertador. Lago Argentino and Mirador are also within 1 mi (2 km).

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Reviews

Xelena Hotel & Suites Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.0

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 285 out of 454 reviews
Rating 8 - Good. 102 out of 454 reviews
Rating 6 - Okay. 41 out of 454 reviews
Rating 4 - Poor. 16 out of 454 reviews
Rating 2 - Terrible. 10 out of 454 reviews

Reviews

10/10 Excellent

Debbie Rebeca

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay. Buffet was good but could add more food for international guests.
Stayed 3 nights in Dec 2025

10/10 Excellent

Tejaswini

Liked: Cleanliness, amenities, property conditions & facilities
Staff was exceptional! Dinners were superb
Stayed 1 night in Dec 2025

10/10 Excellent

Sindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous views of lake Argentino from the hotel and staff very helpful especially with our early arrival and check in. There is a shuttle bus to and from the town so didn’t matter that we were a good 45 minute walk away.
Stayed 2 nights in Dec 2025

10/10 Excellent

Max Philipp

Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms with nice view. Very friendlu staff
Stayed 3 nights in Dec 2025

8/10 Good

Akiva

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, courteous staff, good amenities, location a bit far from the city center and shuttle service slightly inconvenient
Stayed 2 nights in Dec 2025

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Great view to the lake, free transfer to town
Stayed 2 nights in Nov 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, amenities, property conditions & facilities
Great location and view. Big room also
Stayed 2 nights in Nov 2025

10/10 Excellent

Ammar

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful views. Clean. Friendly staff.
Stayed 3 nights in Oct 2025

8/10 Good

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Jul 2025

8/10 Good

Keila

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
🙃
Stayed 3 nights in Oct 2025

2/10 Terrible

Zituo

Disliked: Cleanliness, amenities, property conditions & facilities
I stayed in Room 201, and there was no Wi-Fi signal. I asked the staff to come and fix it, but they couldn’t. The room was in very poor condition—the bathtub was plastic, and it was definitely not a four-star hotel. The food was extremely expensive; a single burger cost 32,000 ARS (about 27 USD)
Stayed 2 nights in Nov 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Premium bedding, wonderful staff and great view
Stayed 1 night in Apr 2025

4/10 Poor

abdul

Liked: Cleanliness, amenities, property conditions & facilities
I aske for a lake view she gave me a room it overlook the roof of the hotel restorant , I ask to change the told me the next day they will move me to room 514, when we got back from our guided trip the front desk gave a key to room 202 and told me it is great view when I question the change I told them I will check the room but it is not good then they gave me room 514, I should not go through this and I wonder if that happened because I reserved through third party
Stayed 3 nights in Oct 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with great views. Sunrise and sunset views were absolutely stunning.
Stayed 4 nights in Mar 2025

8/10 Good

Eric

Liked: Staff & service, amenities, property conditions & facilities
Good view of Argentini Lake, staff is helpful
Stayed 2 nights in Feb 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, room and staff
Stayed 3 nights in Nov 2024

10/10 Excellent

edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service !

Great hotel! The service was excellent! The food, the location, the views, the cleanliness, and the best of all was the service from the front desk, to the waiters and cleaning staff. Definitely recommend this place!
Stayed 2 nights in Mar 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience from the moment we checked in. Great view of the Argentine Lake, hotel ambiance, and amicable personnel.
Stayed 2 nights in Nov 2024

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Lake view
Stayed 5 nights in Jan 2025

6/10 Okay

Selim

Liked: Cleanliness, staff & service
Kind staff and lovely view but room was quite noisy. Breakfast could be better.
Stayed 2 nights in Apr 2025

6/10 Okay

Lisa

Liked: Cleanliness, property conditions & facilities
We booked a triple for my husband and I so we would have space. We were put on the 2nd floor, 2 levels below the lobby but were told oit would be fine. I wasn't feeling well so I tried to go to bed early only to hear muscle cars revving their engines and dogs barking continuously. But i also heard this loud stomping and couldn't figure out what was happening so after an hour of torture i called the front desk to learn they have 2 dance shows each night above our room. When i brought this issue to the hotel they did move us the last 2 nights to a quieter room but only gave a small discount on the first night instead of comping the entire night. Besides the insufficiency of their customer service, the rooms are basic and the breakfast is fair, some in our friend group called it bad. I think the people working there are trying but there is a lack of understanding expectations.
Stayed 3 nights in Nov 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2025

10/10 Excellent

Osmany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 2 nights in Apr 2025

10/10 Excellent

Fabien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent quality, the staff is very friendly and helpful.
Stayed 2 nights in Oct 2022

10/10 Excellent

KAMRAN

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very efficient and courteous. The food is fantastic. I really enjoyed the view from the property and overall experience was outstanding.
Stayed 3 nights in Oct 2024