Eismannsdorf Vacations

"We fell foul of poor customer service from both Expedia and the hotel. We booked one night at the start of May to attend the final of the Europa Conference league final. Within an hour we cancelled as got a flight, ticket and hotel deal via the football club. I dealt with Chatbot who said they'd contact the hotel. Expedia admitted this did not happen. So when a few weeks before I started to get emails welcoming me to my forthcoming stay I was in contact with them again. Told no refund available...

"The staff were very helpful and ever so friendly.The hotel is next door to a new outlet centre which had everything."

"Booked as a hotel on part of a longer road trip. Arrived and the Sauna was not available as we had not ‘called ahead’ in order for them to ‘turn it on’, this is not mentioned anywhere on the booking as needed. First room we were given was incorrect and second room was adequate at best."

"Room was great very comfortable and super comfortable bed, great shower and bathroom. between us we had booked 2 x twin room and one triple Hotel could do with more lifts"

"Nice"

"Very nice and helpful front desk staff"

"We stayed in room #1 for 2-nights (Fri-Sun) and this review is only about this particular room. We choose to book this place only because of its convenient location for a visit with friends in that area of town. The place is along a very busy road that leads to the Autobahn on-ramp a little bit down the road. The room is directly on the corner of the building and at street level (Hochparterre), meaning that people walking by on the sidewalk can easily see into the room when a window is fully...