"Arranging airport transfers via Expedia’s messaging portal was a failure. Hotel quoted a price via the portal that I confirmed, but no one showed up at the airport. Had to pay much more for a taxi. Hotel staff didn’t have an explanation as to why the transfer wasn’t scheduled. At check in I requested a return transfer be scheduled on my departure day. They took my flight info and said to just confirm it the day before. When I went the day before to confirm they had no record of my request. The rooms are comfortable. Soap and shampoo supplied. Had a full kitchen but didn’t use it. The pools look well kept with plenty of seats but some of the walkways going to the rooms are in need of repair. Overall location is good. A short 10-15 minute walk to downtown waterfront restaurants and public market. They have an on-site Italian restaurant, Casa Mia. Waitress said I could sit anywhere but after doing so and getting comfortable, napkin on my lap, was then asked if I could move to a different table. They shouldn’t tell someone they can sit anywhere if they don’t mean it. That said, the food was delicious."