The location is excellent and the rooms are first class. We have 14 days jorney in London and Scotland, the room price is just HKD1356 (included tax), it is nearly the cheapest but the best hotel. Also, though we book the cheapest room type, it has a big garden which is facing Calton Hill, the view is perfect. The hotel room includes everything you need and has a coffee machine. Definitely will stay again!
Carmen
10/10 有夠讚
Kimberly
親子旅遊
2025 年 7 月 30 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We stayed at The Glasshouse (Glenlivet Suite) with our toddler from July 17–22. The hotel’s location is excellent—close to Edinburgh’s major sights but still peaceful, and the rooftop garden was a beautiful place to relax.
Several staff really made our stay: Conall at the bar was outstanding with whisky knowledge and hospitality. Sam was kind and attentive, and a lovely staff member at breakfast gave great advice for a toddler-friendly park (Princes Street Gardens) and warmly engaged with our son.
The room was well-appointed with thoughtful touches like whisky and chocolate, and the nearby car park with a 50% hotel discount was a plus.
However, a few areas missed the mark for a five-star hotel. Housekeeping was inconsistent (we had to ask repeatedly for basic things like towels and trash pickup), turndown service was minimal, and room service was slow and underwhelming. Breakfast, while served with warmth, was overpriced for the quality. The bar could also benefit from light food options.
We appreciated the thoughtful staff and setting—but consistency in service would go a long way in delivering the luxury experience The Glasshouse aims to provide.
Kimberly
於 2025 年 7 月住了 5 晚
10/10 有夠讚
Laura
2025 年 7 月 2 日
喜歡:整潔度、設施服務和住宿環境和硬體
Wonderful hotel. Great location.
Laura
於 2025 年 6 月住了 3 晚
8/10 不錯哦
Arthur
家庭旅遊
2025 年 6 月 25 日
The layout is odd.. you enter on the ground floor… then take a lift to the third floor… then walk a long ways to a set of stairs and go down tone or two flights to your room. Later we learned there is a service elevator that one can use.
Arthur
於 2025 年 6 月住了 1 晚
10/10 有夠讚
katiusca
2025 年 6 月 23 日
喜歡:整潔度
katiusca
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Razan
2025 年 5 月 22 日
Razan
於 2025 年 5 月住了 3 晚
6/10 一般般
Ian
2025 年 5 月 6 日
喜歡:整潔度和員工素質
Ian
於 2025 年 5 月住了 4 晚
10/10 有夠讚
Elin
2025 年 5 月 4 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfekt
Allt var jättebra. Läget är perfekt. Personalen supertrevlig. Rummet var rymligt och välstädat varje dag.
Elin
於 2025 年 4 月住了 4 晚
6/10 一般般
Nadine
家庭旅遊
2025 年 4 月 6 日
不喜歡:住宿環境和硬體
Needs to clearly signposted better
Before we were told about the hotel we were charged £95 of ‘incidentals’ the minute we walked in the door. Room very difficult to find (life up to get a lift back down). Not well sign posted st all and we got in and out the lift 3 times to find reception and leave. No plug at side of bed for charging phone. No bath in room as per autograph room description. Room not suitable for small children in an emergency to get out quickly. My soon has mobility issues and the bell boy had to give me the case and he carried him instead.
Nadine
於 2025 年 4 月住了 1 晚
10/10 有夠讚
William
商務旅客
2025 年 3 月 15 日
喜歡:整潔度、員工素質和住宿環境和硬體
Amazing service and enviornment.
William
於 2025 年 3 月住了 7 晚
8/10 不錯哦
Yuekai
2025 年 3 月 9 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Yuekai
於 2025 年 3 月住了 2 晚
6/10 一般般
真實旅客
團體旅遊
2025 年 3 月 3 日
喜歡:整潔度和員工素質
I expected more from a 4 star hotel......
真實旅客
於 2025 年 2 月住了 1 晚
8/10 不錯哦
Paul
2025 年 3 月 1 日
喜歡:整潔度、員工素質和客房舒適度
Disappointed
Lovely room but a bit dated and room was freezing when we got in (late should have been by 3 not in until 3.15) and heating in the room did not work they did try and fix but it still didn’t work they also offered to move our room but we would not have had a balcony overlooking the city so chose to stay had electric radiators and a blow heater but looked a bit tacky in a suite!!!
Paul
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Robert
2025 年 2 月 25 日
喜歡:整潔度和員工素質
Great location but little things let it down
Great location . Staff were amazing . Room was ok expected better . Shower tray leaked onto floor in bathroom pillows provided were too soft although we did not mention this I’m sure they would have sorted this. Duvet was a bit thin for time of year. Just little things you don’t expect form a 5 star hotel
Robert
於 2025 年 2 月住了 2 晚
10/10 有夠讚
Jill
2025 年 2 月 25 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Jill
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Robert
2025 年 2 月 20 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Robert
於 2025 年 2 月住了 2 晚
10/10 有夠讚
Eileen
2025 年 2 月 11 日
Eileen
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Wayne
2025 年 1 月 28 日
Wayne
於 2025 年 1 月住了 5 晚
10/10 有夠讚
Ryan
2025 年 1 月 15 日
Ryan
於 2025 年 1 月住了 2 晚
10/10 有夠讚
David Ray
情侶出遊
2025 年 1 月 12 日
喜歡:整潔度和員工素質
Great location, great friendly staff, convenient route to parking garage (once we figured out which elevator to use after being jet lagged). Room was very clean, had a great view of Calton Hill, wish it was warmer to sit out in the garden (not so much in January) but overall very pleased with hotel. One minor issue with the towel heater not working.