8/10 Good
Luke
Traveled with partner
2024/2/11
Liked: Staff & service
Disliked: Cleanliness
Our room wasn’t available on the first night so we had to stay in a different one to what we booked (two single beds instead of a double bed). The first room was very dirty, and the radiator didn’t work, which left us feeling cold the entire night. The bar was also very noisy, with guests drinking and shouting until the early hours of the morning. Hotel staff were initially reluctant to move us to our original room, but eventually obliged after I told them about our experience. After this, we were moved to a room that was far better, and akin to what we expected on arrival. There were no more issues after that. The room was clean, the radiator worked, and we could no longer hear the noise coming from the bar.
Luke
Stayed 6 nights in Dec 2023