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The Shore area and its bars and restaurants are in easy walking distance and the tram stop is just across the road. Staff are friendly and helpful and the bar is a pleasant place to round off an evening.
Kathleen
Stayed 4 nights in Apr 2024
Response from HOM on 2024/5/1
Wow, 5-stars! Thanks so much, Kathleen. We're glad our location was convenient for exploring the area. We're glad you felt the team were friendly and helpful. That's what we like to hear! We hope to see you again and All the best, Kurt - Hotel Operations Manager.
I wasn't sure what to expect but this Holiday Inn is one of the best run hotels i have stayed in. I mean everything just gels here. The staff are quite honestly astoundingly good. From walking in the door they were warm and friendly and just so welcoming. The room was spotless, including tea/coffee making things. And the breakfast is wonderful. 10/10 to all of you we will be back for sure.
Adrian
Stayed 1 night in Apr 2024
Response from Hotel Operations Manager on 2024/4/26
Thanks for the review and feedback, Adrian.We're so pleased to read that you enjoyed your stay!It's great to hear our team made sure you had a pleasant stay. We'll let them know what you've said!What's better than a filling breakfast to kick-start your day? We're happy you enjoyed it. All the best,Kurt
Very accessible for transport to Edinburgh and also walking distance to Leith. Helpful staff and very clean. Towels and tea replaced every day. Good breakfast included and always well stocked- well done all 👍
Julie
Stayed 3 nights in Mar 2024
Response from Hotel Operations Manager on 2024/4/2
Thanks for the review, Julie!We're pleased to hear that you rated us 5/5!The team will be happy to see they made a good impression.All the very best,Kurt
6/10 Okay
Kalakata Sudhir
Traveled with family
2024/3/26
This is a pretty basic accommodation, ambience and decor. One would expect better standards when you see Holiday Inn brand
Kalakata Sudhir
Stayed 1 night in Mar 2024
Response from Hotel Operations Manager on 2024/3/26
Thanks for your review.We're pleased to hear that you liked your stay.All the best,Kurt
A great hotel for our family of 4. Breakfast included in the price, which was a great bonus!
The staff were friendly, helpful and kind. Easy check in and check out, plenty of parking.
Great location. On princess street within 20 minutes, using the tram.
Room is small but ideal for an overnight or weekend city break. Would go back again.
Lianne
Stayed 1 night in Mar 2024
Response from HOM on 2024/3/29
Thanks for the perfect rating, Lianne. We're glad to hear the whole family had an enjoyable stay. We're glad you felt the team were friendly and helpful. That's what we like to hear! We hope to see you again and All the best, Kurt - Hotel Operations Manager.
Response from Hotel Operations Manager on 2024/3/18
Thanks for the review and feedback, Michael!All the very best,Kurt
6/10 Okay
Keith
Traveled with partner
2024/3/12
Liked: Staff & service
Not as nice room as previously
Didn’t enjoy my stay as much this time
Keith
Stayed 1 night in Mar 2024
Response from Hotel Operations Manager on 2024/3/13
Thanks for the review, Keith.We're sorry to hear that you didn't enjoy your stay as much as last time.We hope to welcome you back with us again soon.All the very best,Kurt
Ideally situated for a 'twin Centre' stay - Leith and Edinburgh. Two minutes walk from HMY Britannia AND the Edinburgh Tram stop. Friendly staff who went above and beyond.
Christopher
Stayed 3 nights in Feb 2024
Response from Hotel Operations Manager on 2024/2/21
Thanks for the review and feedback, Christopher.We're pleased to hear that you enjoyed your stay.Our team always tries their best to make sure that our guests have the best stay possible!All the very best,Kurt
Easy to find, walking distance to restaurants and 2 minutes walk from Ocean Drive shopping centre, 2 minute walk to tram stop to city centre great location, clean comfortable and friendly staff.
Dick
Stayed 1 night in Jan 2024
Response from Hotel Operations Manager on 2024/2/5
Thanks for the review, We're pleased to hear that you enjoyed your stay and found it well-located!All the best,Kurt
4/10 Poor
john
Traveled with family
2024/1/29
Disliked: Cleanliness, staff & service
I am furious.
I received a parking ticket when no one explained at check in that as a guest I had to pay
john
Stayed 1 night in Jan 2024
Response from Hotel Operations Manager on 2024/2/5
Thanks for the review.Please may you reach out to us at : manager@expressedinburgh.co.uk to discuss this matter further Kurt
Response from Hotel Operations Manager on 2024/1/31
Thanks for the review, Julie!All the very best,Kurt
8/10 Good
Wilson
Traveled with family
2024/1/29
Liked: Amenities
Unable to be seated at breakfast due to overcrowding
Wilson
Stayed 1 night in Jan 2024
Response from Hotel Operations Manager on 2024/1/29
Thanks for the review and feedback.We advise guests to make their way down sooner rather than later to avoid the busier times of service!All the best,Kurt
Amazing hotel so clean and very accommodating. Rooms are also a decent size We only have a 3 month old baby and the staff couldn’t do enough for us to make sure we had everything we needed
Will definitely return to this hotel.
Dominic
Stayed 2 nights in Jan 2024
Response from Hotel Operations Manager on 2024/1/23
Thank you for the fantastic review, Dominic!We're so pleased to hear you had a great stay and that our team did all they could to ensure this was the case!All the very best,Kurt
10/10 Excellent
Anuna
Business traveler
2024/1/18
Liked: Amenities
Booked this hotel for 1 night, nice and cosy room, very close to the VFS office, shopping centre.. staff were very helpful and respectful.
Anuna
Stayed 1 night in Jan 2024
Response from Hotel Operations Manager on 2024/1/19
Thanks for the review and feedback, Anuna!We're so pleased to hear that you liked your stay with us.Our team do their best to ensure that you have an amazing time and we're glad to see that was the case!All the very best,Kurt
My stay was very welcoming, the staff were very helpful and friendly. The rooms neat and well stocked for a weary traveller. The breakfast was served in an excellent atmosphere wherby you can have a nice meal from the array of food. Iam very happy with the transportation links to places i needed to go from the hotel. Would visit again and I would definitely recommend to family and friends.
Denesia
Stayed 2 nights in Jan 2024
Response from Hotel Operations Manager on 2024/1/18
Thank you for the lovely review and feedback, Denesia!It's great to hear that you loved your experience whilst here with us!All the very best,Kurt - Hotel Operations Manager
10/10 Excellent
John
2024/1/15
John
Stayed 1 night in Jan 2024
Response from Hotel Operations Manager on 2024/1/17
Thanks for the review and feedback!Kurt - Hotel Operations Manager
Good facilities, friendly and helpful staff, convenient location, readonably clean.
However, need to spruce up bathroom - usual black mould starting to develop around shower tray. Shower actually fell off although swiftly fixed by hotel staff.
Ronald
Stayed 4 nights in Dec 2023
Response from Hotel Operations Manager on 2024/1/9
Thank you for the review and feedback, Ronald!We're pleased to hear that you found our team to be friendly and helpful!It's great to see that our team managed to swiftly fix the issues you encountered.All the very best,Kurt
Heating unit in room not adequate for winter also noisy.Parking of £10 a night I think is a bit high . The breakfast is very good and staff very friendly and helpful .
Andrew
Stayed 1 night in Dec 2023
Response from Hotel Operations Manager on 2024/1/29
Thanks for the review!We're so pleased to hear that you enjoyed our breakfast and found our team, very helpful!All the best,Kurt
We stayed in a room with our 2 kids ages 14 and 11. They shared a sofa bed which was a decent size but the mattress seemed quite uncomfortable - I could feel the springs through it.
With the sofa bed set up the room was very cramped but was ok for a one night stay.
Overall the room was very clean and the bathroom was good.
Breakfast was a good standard for the price.
Verified traveler
Stayed 1 night in Dec 2023
Response from Hotel Operations Manager on 2024/1/29
Thanks for the review and feedback.We're pleased that you found your bedroom clean and took advantage of our complimentary breakfast service!All the best,Kurt
Lage verkehrsgünstig Nähe zu vielen Pubs und dem Hafen geeignet für Städtetrip und Trips in die Highlands und nach Fife.
😑 Frühstück nur Basis kein Käse,keine nicht gegrilltes Wurst
Ralph
Stayed 2 nights in Dec 2023
Response from Hotel Operations Manager on 2023/12/29
Vielen Dank für Ihre Bewertung unseres Hotels. Es freut uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Unsere Mitarbeiter freuen sich sehr über positive Bewertungen, daher wissen wir Ihr Feedback zu schätzen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen,
Everyone was kind and helpful with great service and accommodations .
Julie Anne Case
Stayed 4 nights in Dec 2023
Response from Hotel Operations Manager on 2023/12/22
Thank you for the lovely review!All the best,Kurt
6/10 Okay
Tracy
Traveled with family
2023/12/19
Liked: Staff & service
Ideal location.
The staff are excellent and nothing is too much bother.
Tracy
Stayed 6 nights in Dec 2023
Response from Hotel Operations Manager on 2023/12/20
Thank you for the review and feedback, Tracy!We appreciate you taking the time to do so.It's great to hear that you found our team to be excellent!All the best,Kurt
Great hotel in Edinburgh. Located in a lovely part of the city with easy access to attractions in the centre of the city.
Verified traveler
Stayed 3 nights in Dec 2023
Response from Hotel Operations Manager on 2023/12/11
Thank you very much for the review, we really appreciate it!We're so glad to hear that you found our location to be perfectly situated for your city adventures!All the very best,Kurt
10/10 Excellent
Ann
2023/12/8
Ann
Stayed 1 night in Dec 2023
Response from Hotel Operations Manager on 2023/12/11
That you for the review and feedback, Ann.We really appreciate it!All the best,Kurt
10/10 Excellent
Michelle
2023/12/5
Michelle
Stayed 2 nights in Dec 2023
Response from Hotel Operations Manager on 2023/12/7
Thanks for the review!We really appreciate it!All the best,Kurt
A great two night stay in a good size room and a comfortable bed. The staff were friendly and the parking outside the door was very convenient. The only thing that let it down was the breakfast. Not enough choice and not very well cooked. Apart from that, it was a great stay
Andrew
Stayed 2 nights in Dec 2023
Response from Hotel Operations Manager on 2023/12/5
Thank you for the review and feedback, Andrew!We really appreciate you taking the time to do so.We're so pleased to see that you enjoyed our location as well as our awesome team!Its unfortunate to hear that we missed the mark at breakfast, hopefully we'll be able to welcome you back with us again soon where your experience will be 10/10!All the best,Kurt
10/10 Excellent
Petra
2023/12/2
Petra
Stayed 1 night in Dec 2023
Response from Hotel Operations Manager on 2023/12/5
Helpful staff, clean and comfortable room and good breakfast
Patricia
Stayed 2 nights in Nov 2023
Response from Hotel Operations Manager on 2023/12/1
Thank you for the review, Patricia.We really appreciate you taking the time to do so!We're so glad that our team made your stay that much better and you enjoyed our lovely breakfast and clean room.All the best,Kurt
we thoroughly enjoyed our stay in your hotel. The room was very clean, an excellent comfy bed and a very good breakfast!! What's not to like. It was a truly good experience and I will be back!!!
Eileen
Stayed 3 nights in Nov 2023
Response from Hotel Operations Manager on 2023/11/22
Thank you for your review, Eileen.We really appreciate it.We're so glad you had an amazing time here with us and we can't wait to be able to welcome you back with us again soon!All the best,Kurt
Response from Kurt - Hotel Operations Manager. on 2023/11/10
Thank you for the review. We appreciate your feedback and hope to be able to welcome you back with us again soon. All the best, Kurt - Hotel Operations Manager