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"Service needs to improve..."

"Wonderful, relaxing stay with extra interest in learning about the growing and processing of tea. Delicious food, freshly prepared onsite. Staff friendly and helpful. Room and bed comfortable and clean. Really enjoyed the visit to the tea factory and walk around the estate. Make sure you book the airport transfer - price is reasonable and difficult to find for people who don't know. "

"Excellent restaurant, comfortable bed, clean bathroom with nice shower and helpful staff."

"A decent place worth visiting with family and friends. "

"The experience was, overall, wonderful with the exception that the pre-paid, hotel-arranged driver did not arrive to transport us from the airport to the hotel; and, despite calling all available phone #'s, we could not get through to either the local hotel or corporate headquarters for assistance."

"Beautiful colonial architecture, old world charm and exceptional service & hospitality"

"Kind and helpful staff, beautiful rooms, delicious food"