Find Resorts & Hotels with Spas in Dubuque, IA

"The staff at the waterpark was a little rude and both my kids (10 and 13) said more than one swore in their presence. One specifically said “my boss is on my A” (said the full word but it won’t let me send my review with it) "

"Hot tub and pool were nice but the fan above the pool was pretty loud. Breakfast was ok. Room was ok except the toilet seat was not connected to the commode. The staff came across as not anxious to be of help. For instance, we found a pretty expensive drill near the pool abandoned. We went to the front desk, yelled hello and nobody answered. We called staff from the phone in an adjacent room, heard the phone ring and staff person answer. The person then came out of the room and took the drill. Similarly when we arrived we were a bit early. Nobody was at the desk. We called and the staff person told us rather curtly to come back at 1:30. We were early but it would have been nice to speak face to face with someone who might have at least checked to see if a room had been available. "

"I was unable to make my reservation and after talking with hotel and getting the ok for a refund I was never given a refund. I will not book through this agency again."

"Place was nice, staff was nice, breakfast was good."

"The staff were fantastic, pool was a little cooler then we would have liked but it was clean and the area was well maintained which is very important to us. We loved the vibe of this hotel, you get the old historic classy feel here. The workout room was actually more impressive than we thought it would be with new equipment. The pillows were terrible. That's about the only complaint I have!"

"The shuttle was great. Jeff I will get you where you need. Emerald and Jeff were great when the pool was out of order. They shuttled us to a sister hotel. That sister hotel was rude, but great pool. "

"Loved the clean rooms. The soap, shampoo and conditioner were top notch. Hotel was in a great location for the icerink. "

"Yes "

"The hotel had great staff, clean room, and was very easy to get around. "