Ascott Dubai hotels

"The staff were very accommodating. We encountered an odor at check but it was immediately address and didn’t reoccur. "

"Excellent food, especially Khyber, the Indian restaurant, friendly staff, spacious and quiet rooms."

"Rooms were clean. Staff accommodating and friendly "

"Love this hotel has a beautiful view "

"Staff very friendly, my room was not ready when I arrived, hotel offer me upgraded room in Royal club building "

"From the moment we arrived, the service at the Shangri-La Hotel was nothing short of outstanding. The team could not have done more for us if they tried. We never once had to open a door or press an elevator button ourselves — every detail of our stay was thoughtfully taken care of. They kindly froze ice packs for my medication, which was greatly appreciated, and when they learned it was my birthday, they surprised us with an upgraded room. To make the day even more special, they sent a beautiful gluten-free birthday cake and balloons to our room — such a thoughtful and personal touch. Every single member of staff went above and beyond to make our stay memorable. The hotel itself is stunning, and the location is simply fabulous. We cannot recommend the Shangri-La Hotel highly enough and will definitely stay again."

"Great staff and location. "

"Very nice service"

"Best hotel ever! This place ooze's luxury. The service is impeccable, the rooms are big, cleaned twice daily and the staff are so friendly and attentive. Couldn’t rate this hotel anymore. It is pricey for a week stay but it’s worth every penny! "