Downtown Tahoe City Vacations

"The room was small but clean. But both beds had very old mattresses that were quite uncomfortable.We woke up with backaches due to the mattresses.When we asked the front office to be moved to another room with better mattresses on the beds we were told they couldn’t help us. The location of the hotel was good .It was within walking distance to the lake and restaurants. But unless the property is updated,I would not stay there again."

"The rooms with two queen beds are too cramped and the lighting was sort of gloomy. Beds were good. You can’t beat the location."

"The dirtiest carpet I have ever been on. Years of dirt and God knows what else have never been cleaned from the rooms carpet. Every shower resulted in black gunk being washed off the bottom of our feet. It was disgusting. The door to the room jbed so we had to throw a shoulder into it just to open the door. The reins concept is cute and well thought out, but maintenance and cleanliness did not seem to be a priority."

"After many phones calls and the help of the maintenance man we got in our room way late do to the stupid code to the door lock. The link was never accessible and had to wait a long time to get a phone call returned."

"Not sure why Expedia gave it such a low rating. This hotel was cute, very clean and updated. The staff was extremely friendly as well. We were worried given the low rating but pleasantly surprised to walk into the room!!!!!"