Downtown Tahoe City Vacations from NT$15,383

Staff was very rude from check in to bar to the pool staff to restaurants employee. They have no customer service what so ever!!!! Hotel was nice but employees need better training.

We had a great stay and would definitely come back. The room was spacious, clean, and comfortable. The bed was super comfy, and the blackout curtains made it easy to get a great night's sleep. The pool was warm and perfect for relaxing after being out all day. We were also welcomed with a complimentary beverage when we arrived, which was a nice touch. Another thing we liked was the self-serve coffee machine—it was easy to use, and it was nice being able to make a fresh cup of coffee whenever we wanted. The staff was one of the best parts of our stay. Stacy and Bryce were both incredibly friendly and accommodating. Bryce went out of his way to switch us to a bottom-floor room, helped us extend our stay, and even had the new room ready within just a few hours. That level of customer service really stood out. The location was perfect too. There were plenty of places to eat within walking distance, and some awesome biking trails nearby. We also loved the evening s'mores—it was such a fun little extra. Overall, we had a really enjoyable stay and highly recommend this hotel to anyone visiting the area.

Very clean room, parking are easy. Kitchen has almost everything you need if you plan to cook. Even though I’m not cooking during my stay but I feel like home when the hotel room come with the kitchen. The most important things my kids love to stay at the hotel room. The size of the room are perfect for my family of 4. Will stay here again on my next trip to Lake Tahoe.

Awesome room and very well updated

We spent one night in South Lake Tahoe. The hotel didn’t allow self-parking and the valet fee is $40 - not my jam. Inside the hotel, in the early evening, the Muzak (think ‘Maragaritaville’, but also other songs curiously unrelated) was so loud and pervasive that it could be escaped only by retreating to our room.