Find Romantic Hotels in Downtown Reno, NV

"Staff were friendly and professional. Special acknowledgement of cafe and bar staff "

"Each time I stay at J’s resort, it tends to be the same wonderful human being at the front desk! She completely embodies everything customer service is about. Love her! ❤️ The rooms are always spotless, the room cleaners, maintenance, and security are fabulous! And I never have to worry about enough water in the room! I tend to stay on the quieter Cedar Tower side, because the Birch tower tends to have a lot of train noise. Just an FYI… It has because my favorite place to stay for doctor appointments ❤️❤️ Footnote: A little dark cloud was not any one’s fault, but… last night was the first time I approached the Hannah‘s café area to get a salad from the to-go deli… It was the only negative I have experienced, as the food service person appeared to not really be thrilled that she “had” to be there. Not judging, just kind of put a wet blanket on my night to be treated as a redheaded step-child at a family reunion. 😂😂 "

"The room was great very updated. Everything worked great. The best part was the heated pools."

"Muy Limpio el cuanto "

"Excellent place to say was greeted very well. Looking forward to going back staying a week."

"Great customer service rooms are clean and the bed and pillows were comfortable. "

"They gave me a nice room by the elevator, that I requested to help with my handicapped friend. Excellent music at Roxy. "

"The room was very clean and comfortable. "

"yes"