Find Historic Hotels in Downtown Phoenix, AZ

"The helpful staff, the great restaurant, excellent and quick service, everything was spotless, good food. Everyone that we came in contact with went out of their way to be kind and give us their best help. We were very impressed and would definitely stay there again."

"Room was nicer than expected. Bed makes lots of noise with little movement but other than that the room was great. Very friendly staff, the two gentleman that checked us in could not be more helpful! "

"Room was very spotless and staff was wonderful. "

"Exceptional service. "

"Spotless, culture, great pizza. Highly recommend "

"Had a great stay here!"

"This place was charming - it had character - history, etc."

"I experienced truly exceptional service from Madeline at the front desk. Her attention to detail, professionalism, and genuine care were unmatched throughout my stay. She went far beyond expectations. When I returned to my room, I was greeted by a beautifully written note and thoughtful gestures that were deeply meaningful and completely unexpected. Madeline also facilitated an impeccably smooth and efficient check-in process. Her etiquette was flawless, and she took the time to ensure I was fully comfortable with my room, even after I returned with an additional request. Madeline is the embodiment of what hospitality should be. She represents the very best of the Hyatt brand—grace, excellence, and leadership at the highest level. This young woman clearly has a brilliant career ahead of her, and Hyatt is fortunate to have her. The young lady and gentleman with braids made the cafe experience warm and welcoming every day. This hotel is in a prime location, walkable to restaurants, and local shops. "

"Woman at the desk was wonderful. "