Find Family Hotels in Downstate New York, NY

"We arrived late to our room due to flight delays, the room we paid for (a junior suite) was unavailable. Very rudely we were told we had to take the room under that category for the night. We were compted the 35/night resort fee but was not offered a return of money on the room we did not get until the next day. In addition to this, we had to make sure the room would be available to us and the terrace that is advertised is CLOSED. You cannot use it, so it should not be in the room fee. Do not waste your time here. "

"Stay here. It’s beautify and VERY clean. "

"Clean room. Friendly, courteous staff. "

"Clean room, great staff, need upgrade showers!"

"Very outdated hotel. Rooms are tiny and double beds are too small for 2 ppl. Basically no rooms to truly accommodate a family of 4. Lobby is the only updated part of the hotel. On the other hand, great central location near Times Square and subway stations. "

"Rooms cleaned every day staff are all very nice "

"Staff was incredibly helpful "

"Love the ambiance of the hotel super close to the shows. Already booked our next 2 trips at this hotel!"

"The breakfast was good even if you prepay it with your booking. The bed is comfortable and rooms are clean. Staff is friendly "