The Park Hotel, Sure Hotel Collection by Best Western
3.0 star property
Travelers can enjoy a drink at the cozy bar or start their day with breakfast, knowing the attentive staff at this hotel will take excellent care of them.
Choose dates to view prices
Photo gallery for The Park Hotel, Sure Hotel Collection by Best Western
The Park Hotel, Sure Hotel Collection by Best Western, near the city center, offers a daily manager's reception and in-room WiFi. Guests enjoy free self parking, luggage storage, and helpful staff while relaxing at the bar or dining in the restaurant.
Located in Diss, The Park Hotel, Sure Hotel Collection by Best Western is in the suburbs and on a lake. The area's natural beauty can be seen at Diss Mere Wildlife Garden and Harleston Recreation Park, while Bressingham Steam and Gardens and The 100th Bomb Group Memorial Museum are cultural highlights. Consider Little Green Wedding Barn for a night out, and don't miss Banham Zoo, a top local attraction. Relax and indulge in the area's winery tours and health/beauty spa, or seek out an adventure with hiking/biking trails nearby. Visit our Diss travel guide
Denmark St, Diss, England, IP22 4LE
What's nearby
The Corn Hall
3 min walk - 0.3 km
Diss Town Council
4 min walk - 0.4 km
Diss Museum
4 min walk - 0.4 km
Diss Mere Wildlife Garden
5 min walk - 0.4 km
Diss Library
6 min walk - 0.5 km
Getting around
Diss Station
7 min drive
Norwich (NWI-Norwich Intl.)
62 min drive
Restaurants
Ampersand Brew Tap
3 min drive
The White Hart Inn
3 min drive
Scole Inn
5 min drive
The Oaksmere
7 min drive
The Thatchers Needle
3 min walk
About this property
The Park Hotel, Sure Hotel Collection by Best Western
Hotel remodeled in 2025 and located near Diss Mere Wildlife Garden
Located close to Little Green Wedding Barn and Bressingham Steam and Gardens, The Park Hotel, Sure Hotel Collection by Best Western provides a coffee shop/cafe, a garden, and a bar. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and French cuisine. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Free self parking
Cooked-to-order breakfast (surcharge), a bus station shuttle, and a TV in the lobby
A banquet hall, luggage storage, and secured bicycle storage
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and laptop-compatible safes, in addition to perks like free WiFi and laptop-friendly workspaces.
More conveniences in all rooms include:
Highchairs, cribs/infant beds, and travel cribs
Reusable coffee/tea filters, LED light bulbs, and eco-friendly cleaning products
Eco-friendly toiletries, shower/tub combinations, and hair dryers
43-inch Smart TVs with Netflix, Hulu, and streaming services
Cooked-to-order breakfast available for a fee 7:30 AM to 9:00 AM on weekdays and 8:00 AM to 9:30 AM on weekends; GBP 12.95 for adults and GBP 7.95 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
Couples/private dining
Snack bar/deli
Restaurants on site
Park Restaurant
The Old Barrel Bar
Things to do
Bicycle storage
TV in common areas
Family friendly
Crib (surcharge)
High chair
Rollaway/extra bed (surcharge)
Snack bar/deli
Travel crib
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Proposal/romance packages
Wedding services
Outdoors
Garden
In a nature reserve
On a lake
Outdoor furniture
Picnic area
Spa
Spa services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bus station shuttle
Front entrance ramp
Handrails in hallways (39 inches high)
Handrails in stairways (39 inches high)
Lever door handles
No elevator
Thin carpet in public areas
Visual fire alarm
Well-lit path to entrance
More
1 floor
Annual offsets purchased for at least 10% of carbon footprint
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1900
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local artist showcase
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
Reception hall
Renovated entire property - November 2025
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Victorian architecture
Room amenities
Bedroom
Crib (surcharge)
Hypo-allergenic bedding
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Shower/bathtub combination
Towels provided
Entertainment
43-inch smart TV with digital channels
Hulu
Netflix
Streaming services
Food and drink
Champagne service
Free bottled water
Limited room service
More
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Heating
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Portable fan
Reusable coffee/tea filters
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GBP 30 per night
Cribs (infant beds) are available for GBP 15 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Christmas Day (December 25) Gala Dinner per adult: GBP 85
Christmas Day (December 25) Gala Dinner per child: GBP 50 (up to 13 years old)
New Year's Eve (December 31) Gala Dinner per adult: GBP 45
New Year's Eve (December 31) Gala Dinner per child: GBP 45 (from 13 to 17 years old)
Valentine's Day (February 14) Gala Dinner per adult: GBP 50
Valentine's Day (14 February) Gala Dinner per child: GBP 30 (from 4 to 13 years old)
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: approximately GBP 12.95 for adults and GBP 7.95 for children
Crib (infant bed) fee: GBP 15 per night
Rollaway bed fee: GBP 30 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and window guards
We should mention
This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Property is also known as
The Park Hotel
The Park Hotel Sure Hotel Collection by Best Western
The Park Hotel, Sure Hotel Collection by Best Western Diss
The Park Hotel, Sure Hotel Collection by Best Western Hotel
The Park Hotel, Sure Hotel Collection by Best Western Hotel Diss
Frequently asked questions
Is The Park Hotel, Sure Hotel Collection by Best Western pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at The Park Hotel, Sure Hotel Collection by Best Western?
As of 2026/3/13, prices found for a 1-night stay for 2 adults at The Park Hotel, Sure Hotel Collection by Best Western on 2026/3/16 start from NT$2,516, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at The Park Hotel, Sure Hotel Collection by Best Western?
Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.
What time is check-out at The Park Hotel, Sure Hotel Collection by Best Western?
Check-out is at 11:00 AM.
Where is The Park Hotel, Sure Hotel Collection by Best Western located?
Situated on a lake, this hotel is 0.3 mi (0.4 km) from Diss Mere Wildlife Garden and within 3 mi (5 km) of Little Green Wedding Barn and Bressingham Steam and Gardens. The 100th Bomb Group Memorial Museum and Banham Zoo are also within 9 mi (15 km). Diss Station is 21 minutes by foot.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
The Park Hotel, Sure Hotel Collection by Best Western Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel is in a great location for Diss and it's restaurants and shops.
It's seen better days and could use a lick of paint here and there but it's comfortable and good value.
Matthew
Stayed 2 nights in Nov 2022
10/10 Excellent
Mary Ann
2023/5/22
The outside was a bit scruffy but the room was ideal.
Functional convenient for our needs. A little tired in places and needing the autumn leaves clearing . Otherwise very good with a good breakfast.
stephen
6/10 Okay
Robert
2023/5/23
Disliked: Cleanliness, room comfort
Hotel did not have proper restaurant and the meals nothing like advertised on web site the outside beer garden needs a new fence and weeding did not enjoy our stay there
Robert
Stayed 3 nights in May 2023
6/10 Okay
Angela
2023/5/14
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room we stayed in was in a poor condition and the bathroom in particular looks like it hasn’t been decorated for years. It certain didn’t feel like a 4 star experience.
Hotel nice , however , should wish to contact them prior to staying , tou got no chance ....
They dont answer emails and the phone number advertised is no longer in service
Much better than I was expecting. The room I was in was modern, clean and comfortable. Staff very friendly. The room was also well supplied with tea, coffee, hot chocolate and biscuits. Only downsides were 1) there is a ridiculously bright green emergency exit light in the room (for which they furnish eye masks) and 2) the walls are pretty thin and I was serenaded by snoring in the next room (for which they furnish ear plugs). The latter two issues do not make for the restful night's sleep one wants in a hotel so would love to rate the establishment more highly but these detract from the experience.
i booked a room for 3 adults and in our arrival we were given a room with one double bed, thankfully we checked before going to our event we’re booked to go to.the staff were helpful but it’s not really exceptable thst i had to bring that to there attention. it also ment that i was running late to where i needed to be. thankfully they found a small room for our 3rd adult but it wasn’t near our room
The room was absolutely fine, up-to-date and comfortably equipped. During a heatwave, it was a real pleasure to be able to get the room to a comfortable temperature.
BUT the tv wouldn't work, at all. A trendy, new "smart" set which said simply, for 3 days, "No signal". Unacceptable.
Food: pleasant enough but unexceptional. The big problem in the restaurant/bar was that there simply weren't enough staff. Those we encountered we all lovely, helpful and efficient, but they were being asked to do far too much and the results were delays, long waits etc. Not so good.
Stephen
Stayed 3 nights in Jun 2023
6/10 Okay
Jonathan
2023/7/19
Liked: Cleanliness, staff & service
You will not be afraid of the dark
Arrived to be faced with check in on a computer. Since the stay was booked through hotels.com for some reason all the addresses and contacts information was for hotels.Com. When I tried to update my contact info the system through me out. Twice. Luckily one of the barmaids helped me out and gave me a room key. The room was a newly refurbished one on the ground floor. Unfortunately the room had emergency lighting that had a bright LED shining all night and was not conducive to sleep. After a sleepless night we complained to the front desk which was now manned and got moved to an older room. No emergency lights and a good nights sleep was achieved. The staff were very helpful and pleasant throughout our stay. Breakfast was very good but we did not eat in the evening.