Front of property

Reviews of Affordable Suites of America Detroit-Warren

3 out of 5
Affordable Suites of America Detroit-Warren
30180 North Civic Center Dr, Warren, MI

Reviews

7.4

Good

Rating 10 - Excellent. 419 out of 1179 reviews" "
Rating 8 - Good. 343 out of 1179 reviews" "
Rating 6 - Okay. 165 out of 1179 reviews" "
Rating 4 - Poor. 97 out of 1179 reviews" "
Rating 2 - Terrible. 155 out of 1179 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Todd

Traveled with group
Liked: Cleanliness, property conditions & facilities
Management was very polite, courteous & attentive.
Stayed 2 nights in Apr 2024
Response from Sam M on 2024/4/29
Hello ToddThank you for your kind words .I look forward to serving you again in the near future and thank you for choosing Affordable Suites of Warren .Best Regards!

8/10 Good

Janice

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Sam M on 2024/4/29
Hi JaniceI appreciate the time you tookto share your experience! Itreinforces our commitmentto providing the best staypossible.

2/10 Terrible

Callum

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Staff ignored continuous complaints about loud neighbours upstairs, reported 5 times and nothing was done, they said they have weekly cleaning, no one cleaned the room in 3 weeks. The stove was broken, only one stovetop worked. I don't think ill be returning.
Stayed 18 nights in Apr 2024
Response from Sam M on 2024/4/29
Hello CallumThank you for sharing your recent stay with us , We apologize for any inconvenience you may have experienced during your stay .We hope that i can make it up to you in the future with a 20% off your next visit to make up for our flaws .Kind Regards!

10/10 Excellent

Coze

Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from Sam M on 2024/4/29
Hello CozeI appreciate the time you tookto share your experience! Itreinforces our commitmentto providing the best staypossible.

8/10 Good

Micah

Liked: Property conditions & facilities
WiFi could be better other than that it’s cool
Stayed 1 night in Apr 2024
Response from Sam M on 2024/4/29
Hello MicahI appreciate the time you tookto share your experience! Itreinforces our commitmentto providing the best staypossible.

10/10 Excellent

Shawnell

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Sam M on 2024/4/24
Hi ShawnellI appreciate the time you tookto share your experience! Itreinforces our commitmentto providing the best staypossible.

10/10 Excellent

Jenn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sam M on 2024/4/24
Hello JennI appreciate the time you tookto share your experience! Itreinforces our commitmentto providing the best staypossible.

8/10 Good

Scott B.

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Sam M on 2024/3/28
Hello Scott Thank you for sharing yourexperience with us here. I’ll besure to commend the staff fora job well done.

10/10 Excellent

Chantrice

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice
Stayed 1 night in Mar 2024
Response from Sam M on 2024/3/18
Hi Chantrice Thanks for your feedback, your opinionmeans a lot to us. We hold ourstaff to the highest standards,so it’s nice to hear whenthings go well. We can’t waitfor you to come to stay withus again!

8/10 Good

Adelina

Stayed 5 nights in Mar 2024
Response from Sam M on 2024/4/24
Hi Adelina Thanks for your feedbackyour opinion means a lot tous. We hold our staff to thehighest standards, so it’s niceto hear when things go well.

10/10 Excellent

Tiffany

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sam M on 2024/3/5
Hi Tiffany I appreciate the time you tookto share your experience! Itreinforces our commitmentto providing the best staypossible.

10/10 Excellent

Tiffany

Stayed 1 night in Feb 2024
Response from Sam M on 2024/3/5
Hi Tiffany I appreciate the time you tookto share your experience! Itreinforces our commitmentto providing the best staypossible.

10/10 Excellent

Selina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
i really like the place
Stayed 3 nights in Feb 2024
Response from Sam M on 2024/2/21
Hello Selinaus here. I’m proud of our stafffor following through on ourcommitment to meet a highstandard for your stay here. I’llbe sure to commend them fora job well done. I hope you’llstay with us again. Thank youfor choosing the Affordable Suites of Warren

10/10 Excellent

Krista

Liked: Cleanliness, property conditions & facilities
Excellent
Response from Sam M on 2024/2/15
Hello Kristaus here. I’m proud of our stafffor following through on ourcommitment to meet a highstandard for your stay here. I’llbe sure to commend them fora job well done. I hope you’llstay with us again.

2/10 Terrible

Gerri

Stayed 2 nights in Feb 2024
Response from Sam M on 2024/3/28
Hello Gerri Thank you for your review.I’ll take measures toprevent issues like this fromhappening again, thanks toyour feedback.

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The service at the front desk was AWSOME i didn't get the young lady name but she was so helpful and kind hearted
Stayed 2 nights in Jan 2024
Response from Sam M on 2024/2/7
Hi MichelleWe so appreciate your noteand am pleased we met orexceeded your expectationsfor your stay. The way wetreat our guests is crucial toour business, and your kindwords mean a lot. I’ll passthese comments on to ourstaff and encourage themto keep up the hard work.Thank you!

8/10 Good

Eungsik

Stayed 20 nights in Jan 2024
Response from Sam M on 2024/2/7
Hi EungsikI appreciate the time you tookto share your experience! Itreinforces our commitmentto providing the best staypossible.

10/10 Excellent

Shawn

Stayed 2 nights in Jan 2024
Response from Sam M on 2024/2/7
Hi Shawn I appreciate the time you tookto share your experience! Itreinforces our commitmentto providing the best staypossible.

6/10 Okay

zaia

Stayed 2 nights in Oct 2023
Response from Sam M on 2024/2/15
Hi ZaiaThanks for this feedback. I’msorry we didn’t meet yourneeds. We look forward to making your next visit a pleasant stay

8/10 Good

Lorreen

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Sam M on 2024/1/17
Hello Lorreen us here. I’m proud of our stafffor following through on ourcommitment to meet a highstandard for your stay here. I’llbe sure to commend them fora job well done. I hope you’llstay with us again.

10/10 Excellent

Tera

Stayed 1 night in Jan 2024
Response from Sam M on 2024/2/7
Hi TeraI appreciate the time you tookto share your experience! Itreinforces our commitmentto providing the best staypossible.

4/10 Poor

michael

Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very courteous at check in. After that, it went downhill. My room was a suite with a kitchenette. The floor in the bathroom and in the kitchenette were sticky. The room had been cleaned very poorly. The mirror had not been cleaned, leaving the last guests toothpaste splatter. The furniture was overall decent, but a couch cushion had a 6in rip with stuffing coming out. Oddly, the hotel offers no sundries. Including, not a single vending machine.
Stayed 1 night in Jan 2024
Response from Sam M on 2024/1/17
Hello MichaelI’m sorry we didn’t meet yourneeds for this stay. We willaddress this issue with ourstaff and determine ways toprevent this from happening.Again, thanks for yourcomments and I hope to havea second chance to earnyour business.

10/10 Excellent

lisa, Providence

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Sam M on 2024/1/13
Hello Lisa!Thank you for the 5 star review , We're glad you enjoyed your stay with us and we look forward to serving you again in the near future.

10/10 Excellent

Vincent

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Sam M on 2024/1/13
Hello Vince Thank you for your 5 star feedback , We appreciate you as our valued guest .Have a great weekend!

10/10 Excellent

Jameise

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I had the two bed suite. It was so nice. Everything was clean, great customer service and a very reasonable price. The only thing was they didn’t have a continental breakfast. Walmart was right down the street so I got up and made my own lol. Definitely will return.
Response from Sam M on 2024/1/13
Hi JameiseI appreciate the time youtook to share with us howmuch you enjoyed your stay. Itreinforces our commitment toprovide a clean, comfortableplace for our guests. I lookforward to sharing yourpositive comments with ourstaff, who take great pride intheir work.

10/10 Excellent

Katelyn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Sam M on 2024/1/8
Hello Katelynus here. I’m proud of our stafffor following through on ourcommitment to meet a highstandard for your stay here. I’llbe sure to commend them fora job well done. I hope you’llstay with us again.

4/10 Poor

Belinda

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bathtub was covered in pubic hair, toilette had dried pee on it, floors had debris in the kitchenette. The door looked like it had been previously kicked in and repaired, the peep hole is back wards so you cant see out but people can look in. General disrepair through out. Front desk is not 24hrs. Key cards frequently deactivate. On the plus side the staff is very friendly, no odors and no bugs. I dont believe they (staff) are responsible for the state of things, this is on the owers.
Stayed 4 nights in Jan 2024
Response from Sam M on 2024/1/8
Hello BelindaI appreciate the time youtook to bring issues youencountered to my attention, Please accept my apologies for whathappened. We’ll continue totake feedback such as this toenhance the experience ofusing this innovative process.I’d like a chance to leave anew impression on you aboutThe Affordable Suites. We hope toserve you again soon!

2/10 Terrible

Moesha

Stayed 2 nights in Dec 2023
Response from Sam M on 2024/1/8
Hello Moesha Thank you for taking the time to share your feedback with us . May we know the reason for the unsatisfied review .We would love to make it up to you in the near future.Best Regards!

2/10 Terrible

Donald

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The card did not work and we were locked out of the hotel. The emergency number went straight to voice mail. It was not listed as an extended stay; however, when we arrived and inquired about breakfast, we were told “we are an extended stay so we don’t do that but we might can do coffee”. There water was cloudy and orange. The entire hotel smelled of weed. Housekeeping was not provided since it’s an extended stay
Stayed 3 nights in Dec 2023
Response from Sam M on 2024/1/8
Hello Donald I appreciate the time youtook to bring issues youencountered to my attention,Please accept my apologies for whathappened. We’ll continue totake feedback such as this toenhance the experience ofusing this innovative process.I’d like a chance to leave anew impression We hope toserve you again soon!

8/10 Good

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sam M on 2024/2/7
Hello MargaretI appreciate the time you tookto share your experience! Itreinforces our commitmentto providing the best staypossible.

10/10 Excellent

Anjum, Quinton

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The suite was very nice..the front desk staff was amazing !!
Stayed 7 nights in Dec 2023
Response from Sam M on 2024/1/6
Hello Anjumus here. I’m proud of our stafffor following through on ourcommitment to meet a highstandard for your stay here. I’llbe sure to commend them fora job well done. I hope you’llstay with us again. Thank youfor choosing The Affordable Suites of Warren.

6/10 Okay

aysia

Stayed 2 nights in Dec 2023
Response from Sam M on 2024/1/6
Hello Aysia Thank you for your feedback , We look forward to making your next stay 10 out of 10.Kind Regards!

4/10 Poor

Scott

Traveled with group, Traveled with partner
Disliked: Cleanliness, amenities
Could not take shoes off. A vacuum has not touched the floor in months!!
Stayed 1 night in Dec 2023
Response from Sam M on 2023/12/26
Hoi ScottI’m sorry we didn’t meet yourneeds for this stay. We willaddress this issue with ourstaff and determine ways toprevent this from happening.Again, thanks for yourcomments and I hope to havea second chance to earnyour business.

2/10 Terrible

Donald

Traveled with group
Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from Sam M on 2023/12/26
Hi DonaldThanks for your review.I apologize for anyinconvenience from thisincident. We’ll address thisissue in hopes of improvingthe customer experience.

8/10 Good

Kellie

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023
Response from Sam M on 2023/12/26
Hi Kellieus here. I’m proud of our stafffor following through on ourcommitment to meet a highstandard for your stay here. I’llbe sure to commend them fora job well done. I hope you’llstay with us again.

2/10 Terrible

Odessia

Stayed 1 night in Dec 2023
Response from Sam M on 2023/12/26
Hello Odessa Thanks for your review.I apologize for anyinconvenience from thisincident. We’ll address thisissue in hopes of improvingthe customer experience.

8/10 Good

LaNiece

Liked: Cleanliness, property conditions & facilities
Staff was friendly and helpful
Stayed 7 nights in Dec 2023
Response from Sam M on 2023/12/15
Hi LaNiece Good customer service iscrucial to our business, andwe so appreciate your kindwords here, Our goal is to wow you with every stay, and I’m grateful wecould do that for you.

10/10 Excellent

Domonique

Stayed 3 nights in Dec 2023
Response from Sam M on 2023/12/26
Hi Dominique us here. I’m proud of our stafffor following through on ourcommitment to meet a highstandard for your stay here. I’llbe sure to commend them fora job well done. I hope you’llstay with us again.

4/10 Poor

karen elaine

Disliked: Cleanliness
This property is in a convenient area and the staff was very nice and responsive. There were washers/dryers, and a small fitness center. However, the people above me had children that romped and dropped things until late into the night. The dumpster for trash was inconveniently located (I had to ask staff where it was) and guests piled pizza boxes and milk cartons in the small waste containers at the doors. Unsurprisingly, my room had roaches and during my 7-day stay, no one cleaned my room nor changed my linen.
Stayed 7 nights in Dec 2023
Response from Sam M on 2023/12/15
Hello KarenI appreciate that you tookthe time to share details ofyour recent stay with us atThe Affordable Suites of WarrenI’m so sorry for the experienceyou had. We strive to providea comfortable, pleasantexperience for all guests.We’d love to have anotherchance to demonstrate whatour brand of hospitality is allabout. Again, thanks foryour feedback.

10/10 Excellent

Nicholas

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Response from Sam M on 2024/2/7
Hello Nicholas I appreciate the time you tookto share your experience! Itreinforces our commitmentto providing the best staypossible.

4/10 Poor

Lyndsie

Stayed 1 night in Dec 2023
Response from Sam M on 2023/12/14
Hello LyndsieThank you for taking the time to share your concern with us , We apologize your stay did not go as you expected.We hope to make it up to you in the near future.

10/10 Excellent

Davion

Stayed 1 night in Dec 2023
Response from Sam M on 2023/12/13
Hi DavionThank you for the 5 star review , Were glad you enjoyed your stay with us .Thank you for your time and business .We look forward to serving you again .

10/10 Excellent

Marlynn

Traveled with family and small children
Stayed 1 night in Dec 2023
Response from Sam M on 2023/12/13
Hi MarlynnThank you for the 5 star review , Were glad you enjoyed your stay with us .Thank you for your time and business .We look forward to serving you again .

10/10 Excellent

Latanya

Liked: Cleanliness
Stayed 4 nights in Nov 2023
Response from Sam M on 2023/12/13
Hello Latanya Thank you for the 5 star review , Were glad you enjoyed your stay with us .Thank you for your time and business .We look forward to serving you again .

4/10 Poor

Shontay

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The rooms need to be renovated. The carpets are old and so are the door knobs. The bathrooms were okay but they need renovated as well. I was unaware that my room had adjacent doors to two other people, one on each side. That horrified me because you never know what motives people have. The walls are super thin and I could hear conversations constantly. And to add my television was not working. I reached out to the front desk and they fixed it as promptly as they could. When I did try to reach out to the front desk the phone in the room didn’t work. Lastly, my total was about $50 more than what I anticipated. I was not prepared for that. I will not use this property again due to too many issues.
Stayed 3 nights in Dec 2023
Response from Sam M on 2023/12/13
Hello ShontayThank you for your review.I’ll take measures toprevent issues like this fromhappening again, thanks toyour feedback.

10/10 Excellent

Connie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I was very impressed with this place. They were very attentive. Our heat went out, faultly thermostat...these things happen. They responded quickly. The place is beautiful. We were in a King kitchenette. Highly impressed. Will definitely stay here again. So close to many convenient places too. Also, low chance of crime...the city police station us only 1 block away. I lived in this city for many years before moving out of state. Came back to visit the area. This place is 10 out of 10 for so many reasons.
Stayed 2 nights in Dec 2023
Response from Sam M on 2023/12/13
Hello Connie I appreciate the time youtook to share with us howmuch you enjoyed your stay. Itreinforces our commitment toprovide a clean, comfortableplace for our guests. I lookforward to sharing yourpositive comments with ourstaff, who take great pride intheir work.

10/10 Excellent

Patrick

Traveled with partner
The property itself is in need a of little attention. The staff more than makes up for this.
Stayed 1 night in Dec 2023
Response from Sam M on 2023/12/13
Hi Patrickus here. I’m proud of our stafffor following through on ourcommitment to meet a highstandard for your stay here. I’llbe sure to commend them fora job well done. I hope you’llstay with us again. Thank youfor choosing The Affordable Suites of Warren Mi.

8/10 Good

Steven

Stayed 1 night in Dec 2023
Response from Sam M on 2023/12/26
Hi Stevenus here. I’m proud of our stafffor following through on ourcommitment to meet a highstandard for your stay here. I’llbe sure to commend them fora job well done. I hope you’llstay with us again.

6/10 Okay

LaShon

Business traveler
Unwanted guests
They have “unwanted” guests.
Stayed 7 nights in Oct 2023
Response from Sam M on 2023/12/13
Hello LaShon I’m sorry we failed to meet thestandard we set to providea comfortable stay for allguests. I’ll review the noisepolicy we have here withmy staff.

8/10 Good

Brian

Stayed 1 night in Nov 2023
Response from Sam M on 2023/12/26
Hi Brianus here. I’m proud of our stafffor following through on ourcommitment to meet a highstandard for your stay here. I’llbe sure to commend them fora job well done. I hope you’llstay with us again.