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"The room smelled of cigarette smoke. When asked to change room, the reception was most reluctant. After that the staff become rude to us. The pillows were moldy and the whole place was dark and gloomy. We felt unsafe and check out to other hotel without staying though we already paid for the 2 rooms."

" VE: The reception staff were exceptionally helpful & welcoming. It was great to have 2 pillows provided per person, instead of having to ask for them. Toiletries, water & coffee, sugar were welcomed, but no creamer/"milk". Breakfast food was great (but the coffee was terrible - weak, awful taste) Minimart was basic, but good. -VE: The property is just old & tired & obviously difficult to maintain. The housekeeping/maintenance staff obviously have a tough job. Mould in the bathrooms & corners of bedroom. Smelly. Sheets too small for bed, old & discoloured, with a "smell". No TV at all. Not a space we really wanted to return to after a hard day in the national park."