Vacation Rentals in Town of Lewisboro

"Staff there were great, just overwhelmed due to clear understaffing. Poor guy was doing his best to cover everything by himself."

"The front desk and registration staff were fantastic, resourceful and friendly! Great customer service, they made our stay very comfortable and convenient!"

"I was very disappointed in the staff in general. at the hotel the front desk check-in. She was rude. No welcome, greeting or other kindness. Our interaction with staff at breakfast was also rude. There’s no sign to explain self seating or self service. Both questions were asked of staff and their response was very rude. I’m sorry but if nothing is explained and the client is not informed, we assume certain services. When we checked out, there was no one at the desk. 9am on a Saturday. We waited. Finally after making eye contact multiple times with what seemed to be a manager wandering around the bar, he came over. Asked what we needed. Then he went into the staff office then said someone else would be with us a some point. No apology, no explanation, no service. We left the card keys and left. This all seems unacceptable at a high end Hyatt property."

"Nice area.to stay. Room was large and clean"

"It looks different on the website than in person. Old pillows too. "

"Ok"

"The whole place is under construction/renovation. Zero amenities. Pool was drained and nothing in service. Room was clean, quiet and comfortable, but nothing else as promised on the listing on hotels.com."

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"Best hotel"