「Clean but shower did not drain and backed up into entire bathroom and started to run into room. Called to let them know about problem but not sure they understood drain issue. Cleaned the room up and brought all new towels. But it did it again the next morning when my husband showered. Check out was at 10 am so u could not shower.」
「The hotel is very beautiful. The 2 starred restaurant is excellent. But you have to check out at 11am, a bit too early. The concierges are quite arrogant, no smile. But the view of our rooms are gorgeous.」
「Excellent hotel and better to stay there at least 2 nights, so that you could on the one hand enjoy the hotel facilities, including the pool & the beach & on the other hand visiting the attractions at Taormina.I would love to stay at this hotel in case of future visiting for sure!」
「Property was beautiful and staff very helpful. Close to the funicular up to Taormina's center. We tipped the whole trip but realized in the end that the hotel takes a significant amount out for employees. 」
「Overall a nice stay. The property itself is very dated and needs a renovation/upgrade. But the service at breakfast, and the views from the upgraded rooms are great. Standard rooms are not great. Reception staff average. Gym needs more weights/equipment (but decent room). Some small improvements (aside from a total refresh/renovation) would make a huge difference.」
「I can’t say enough about this resort. Incredible location and wonderful hospitality with impeccable service from every level of contact. The the private bungalow was clean and had a comfortable bed. Our bungalow has it’s own private patio with jacuzzi that overlooked the sea. Just incredible. Very relaxing and enjoyable to experience the uniqueness of that with the moon over the bay of Isola Bella as our companion. While the day is lively with energy and guests enjoying the beach, the evenings...
「The stuff is very nice Is the best hotel we stay for this 2 Months , Beautiful infinity pool and wonderful restaurant with a nice view & very nice Service manager Luca , So convenient to shopping right on the main street and got the best View in the city , The room have Air-Conditioner & Very elegant marble bathroom and nice Washing set ! Amazing beautiful Hotel 」
「Hotel is amazing, so many antiques and curiosity’s to look at. Very much old fashioned style. Stunning views, quiet location. Book an Etna view room as away from the road. Lots of choice for breakfast and the hotel restaurant just up the road, La Caverna is wonderful. From the pool, reception and the restaurant staff I really can’t fault them. This really is a wonderful hotel. A short walk up a hill is Castelmola for beautiful shops bars and lovely for a drink in the evening. Bus stop outside...
「If there was a rating higher than excellent my wife and I would select it for all categories!! The property location was second to none, and the envy of the thousands of tourists passing by the luxurious front gate and vine covered portico. The staff anticipated every need and request and attended immediately to any comment or request. Food was exceptional thanks no doubt to the Michelin rated chef. Appointments in the rooms were second to none. The staff, from the valet to the front desk, to...
「A 3 to 4 minutes walk from the Interbus station. And the hotel is just opposite to the cable car station which it’ll bring you to the seaside of Taormina.
Everything within walking distance. Love the room with balcony and the hotel staff are more than helpful.
Fantastic stay, thank you!」