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"Advertised exercise room but it was closed for renovation Pool was open but not heated indoor. Hot tub permanently closed. Ripped furniture in breakfast area. Computer printer was jammed with log job queue.Rooms needed refurbishing old chipped furniture. Burned out bulbs in lights."

"Hotel, room and grounds were exceptionally clean. Staff was very helpful. Manager makes sure guests needs are taken care of and makes guests feel special."

"I loved everything and the workers"

"I have been to Hilton Southern Pines, NC before and enjoyed. This time I saw a few differences. Towels were SO inadequate for a Hilton hotel. Thin, with threads hanging , just not what you expect from a Hilton. For some reason, our room was not cleaned, bed not made and no fresh towels. The pillows were HORRIBLE, not sure why they changed their pillows but again, not what I would expect from a Hilton hotel. I wasn't there long enough to check out the rest of the hotel, but it did look clean."

"Everything was so amazing"

"Not clean. And loud overnight."

"The hotel was clean and easy to get to from the highway. This was probably the best Holiday Inn Express we have ever stayed in. Comfy beds! It was updated, clean, smelled good when you walked in. The breakfast was good and appreciated the yummy coffee! The only issue (which we didn't mention because we truly weren't there long enough) was the mold in the shower. We only used it to basically rinse off and we just put a washcloth over it."

"Hotel is getting a little " tired " in some areas.Needs to be updated. Staff were Ok but room had an empty Kleenex box and an empty bottle of conditioner in the shower. Housekeeping should do a better job of that."

"Room was clean and comfortable & parking was easy and safe. Staff were very friendly and helpful. "