「When I made this reservation back in March the agent handling the reservation spoke very broken English and was hard to understand, likewise she had a hard time understanding me. As I guessed she didn’t reserve the type room I wanted. When we arrived at the hotel the front desk person was very understanding and gave us the room I needed, a one bedroom suite. Moving your reservation call center to the US would be definite asset. We have stayed here many times in the past and always found it to be...
「When I made this reservation back in March the agent handling the reservation spoke very broken English and was hard to understand, likewise she had a hard time understanding me. As I guessed she didn’t reserve the type room I wanted. When we arrived at the hotel the front desk person was very understanding and gave us the room I needed, a one bedroom suite. Moving your reservation call center to the US would be definite asset. We have stayed here many times in the past and always found it to be...
Robert