梅加拉亞Spa 飯店訂房

「Excellent location, staff and rooms. Over expectation」

「We paid a premium for a waterfall pool suite but were given a room with no view. The local staff admitted no rooms with a room exist and marketing pictures on the website and Expedia are misleading. Hotel management would not make themselves available to deal with the situation.The hotel is dated. Rooms had bugs. The pool was not clean. Restaurant mediocre and does not cater well to western taste. Appalling experience, I am surprised Expedia continue to partner with them given the open...

「Average stay with basic amenities fulfilled but not like a 5 star luxury tagged as there is no pool, no kids play area. Food was not great too and the staff at restaurant was not that professional as 5 star properties should have.」

「We family of four stayed for 3 days and it was really much enjoying experience as rooms were neat clean and spacious. Service was excellent. Morning breakfast was having adequate varities . They arranged for us separate space in another room since hall was full. Dinner buffet option available wirh good menu at reasonable cost. Overall nice experience and surely will visit again. 」

「It is a disaster. Never received confirmation of my reservation. Met with the manager and he agreed to give me a waver for refund. Please contact the hotel.」