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XCELSIOR HOTEL AND SPA BY ROH

3.0 star property
Recharge your senses with a relaxing sauna session or unwind amidst lush greenery. Discover serenity within reach.

Choose dates to view prices

Located in the city center, XCELSIOR HOTEL AND SPA BY ROH offers a tranquil escape with its serene garden and rejuvenating full-service spa. Unwind in the sauna or steam room, take care of laundry needs at the facilities, enjoy free self parking and luggage storage - all complemented by free in-room WiFi.

Reviews

2.0 out of 10

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
The current price is NT$2,170
NT$2,279 total
includes taxes & fees
May 28 - May 29
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About this property

XCELSIOR HOTEL AND SPA BY ROH

  • Hotel in the city center
  • Consider a stay at XCELSIOR HOTEL AND SPA BY ROH and take advantage of a garden, laundry facilities, and a full-service spa. For some rest and relaxation, visit the sauna or the steam room. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Free self parking
    • Continental breakfast (surcharge) and luggage storage
  • Room features
  • All guestrooms at XCELSIOR HOTEL AND SPA BY ROH include comforts such as air conditioning, as well as amenities like free WiFi.
  • More amenities include:
  • Bathrooms with free toiletries

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Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room

Important information

Optional extras

  • Fee for continental breakfast: approximately INR 600 for adults and INR 500 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash

We should mention

This property does not have elevators

Frequently asked questions

Is XCELSIOR HOTEL AND SPA BY ROH pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at XCELSIOR HOTEL AND SPA BY ROH?

As of 2026/5/21, prices found for a 1-night stay for 2 adults at XCELSIOR HOTEL AND SPA BY ROH on 2026/5/28 start from NT$2,170, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at XCELSIOR HOTEL AND SPA BY ROH?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at XCELSIOR HOTEL AND SPA BY ROH?

Check-out is at 11:00 AM.

Where is XCELSIOR HOTEL AND SPA BY ROH located?

Located in the heart of Shillong, this spa hotel is within a 10-minute walk of India Orchidarium and Botanical Garden and Wards Lake. Cathedral of Mary Help of Christians and Jawaharlal Nehru Stadium are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

2.0

4.0

Cleanliness

2.0

Staff & service

2.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

Reviews

Verified

2/10 Terrible

Pikuto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience of my stay at hotel

It was the most horrible experince, i had travelled with whole pack of family including 78 years old grand parents and 4 years old minor, where i had to remain awake for the whole night since 10.00pm the whole hotel was black out till 7.30 am. It was an amazing experience surviving without electricity. The only light was our mobile flash lights...phewwww!!!!!! The rest i leave it upto your wisdom.
Stayed 1 night in May 2025