興安出租度假屋

「Bed sheet is not clean enough, see the stain on it. Better to have AC on before checking in, smell high humidity without AC.」

「I used this accommodation as a private rental (minpaku), but there were multiple problems with both the cleanliness and the host's management. The cleaning was inadequate; there was a lot of dust on the floor and the air conditioning unit. The water areas were dirty, and the previous guest's garbage was left in the trash can under the sink. A cockroach came out of the trash can, which was very unpleasant. The refrigerator had handprints, dirt, and a foul odor, but I had to use it out of...

「Location is good but very hard communication for foreigner」

「部屋やベットは清潔で、シャワーはお湯が出る。エレベーターもあり、高価な家具やサービスを必要としないなら、お勧めのできるホテル。」

「非常糟糕的一天，首先是櫃檯沒有人，電話溝通後等了大概15分鐘，再來是房間居然有窗戶沒有窗簾，而這件房間在二樓；晚上九點了，在床頭正上方的冷氣壞掉了，而且結露滴水，得等一個小時維修，要求換房一直說沒有房間，等到我另外訂房要求退費又說有房間了？！櫃檯很辛苦，主要是一直不在現場的主管太糟糕，不願意立刻為房客解決問題。補充過程中是越南朋友在現場協助溝通，所以不是語言的問題。」

「服務態度很好」

「Thank you for pointing that out! Here’s the revised translation: I don’t often write recommendations—in fact, I’ve hardly written any before. The reason I’m writing this one is that I want to tell anyone interested in staying in Hanoi: If you have WhatsApp, if your phone has a translation feature for English, or if you are comfortable speaking English, you should seriously consider this hotel. They can solve a lot of your problems and make your trip much easier. First, let me mention the...