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"The Mercure at Lake Biwa in Nagahama is a lovely hotel with stunning views. It has the proximity to the Nagahama Castle, train station and historical town as attractions. If you arrive early you can store your luggage easily at the entrance. It is secure storage. You unlock a locker, enter a 4 digit code and switch it to lock. This is very convenient. Check in is a bit heinous. The line is usually long until after 5 pm. But seamless even for a non-Japanese patron. You can wait out the line in the free reception. There are alcoholic and non-alcoholic drinks and bar snacks. The room is nice but dated. I would not sleep on the foldout couch. Maybe just for children 6-10 years old. The beds are okay but not the most comfortable. They provide basic amenities such as a toothbrush and dispenser shampoo, conditioner, and body soap. However, they do not provide washcloths or body scrubbers. The public bathing area was okay but needed maintenance. Free WiFi with providing your email address is a nice benefit. Now the really bad news… dinner. The hotel has a dinner buffet at ¥9300 per adult! That is a ridiculous price. But they have you hostage. We walked the area around the cultural area park where the hotel is located. We found only one yakatori bar open and it had a 1.5 hour waitlist. You would need to go to the other side of the train station to get dinner. We decided to buy carry out cold food from the grocery on the other side of the train station. 7-11 is a 15 min walk"

"The breakfast is very good and is worth the price with excellent food choices for an early start."

"Brand new and modern. Bed was fantastic. Highly recommend "

"Great. They apparently have a shuttle to kaga onsen station that the staff didn't tell me about"

"This was such an amazing room with everything you could possibly need. The private onsen was beautiful. They left complimentary drinks and PJ's too. Our only regret was that we only stayed 1 night. "

"Clean room , staff was very nice, convenient "

"Very good"

"Great location, clean, and comfortable. I would like to see phone charges on both sides of the bed. Price is a little high for the location but still competitive. This was our second time starting here and it does not disappoint."

"Hotel is nice decorated with hot spring. It is good to enjoy our stay."