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"I stay at The Orchard quite a bit for it's convenient location. Previously, location has been it's only plus point, though I am happy to say that on this occasion, everything was improved, including restaurant food quality, service throughout the hotel and ambience. Well done The Orchard for your improvements."

"The location is fantastic, right in front of the Christmas market with a beautiful view of the Town Hall. The room was spacious, bright, and extremely clean. The staff were friendly, welcoming, and very helpful. Highly recommend! "

"The hotel and room was spotlessly clean. All Staff were lovely and polite. "

"Staff excellent, very clean room, nice location in city centre "

"Very good. Nice clean modern room. Adjustable heating, and a comfy bed. Will visit again. "

"We have stayed at this hotel many times when visiting family and are always so impressed by the friendly helpful staff at reception. The hotel is always very clean and the rooms are large with an enormous bed! Breakfast is excellent too. "

"We only stayed one night as we were up to visit our pup for the first time. We had no serious negatives about the hotel with the only exception to a bit more character in the room. Our room was a spacious double, which was clean with a very large, comfortable kingsize. We did book a table in the restaurant and the food was extremely good. It is a shame it wasn’t as busy as we expected, specially as it was 5 days to Xmas. If you stay, I would recommend the restaurant. The food and service was very good. Breakfast did the trick for us! Overall, we will be staying again in mid January and if it was not that good, we would have stayed elsewhere. Worth noting, if you are at the far end of the hotel, it will be worth checking out the stairs downstairs before the main staircase as they are shortcuts to the bar and restaurant. "

"Room was excellent, upgraded and Service Team on front desk very good."

"Clean, convenient, and great location"