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"Very relaxing atmosphere, food was great. Though it says Adults only, there were families with children. "

"The place was very nice"

"One of the most beautiful onsens I have ever been to. As soon as you walk in, there is a sense of calm and quiet elegance. The property is beautifully designed to maximize the view of the lake. Our room consisted of three large sections which can be divided with private screens. The service was outstanding too. Each breakfast and dinner, we dinned in a private room. A special thanks to Shayla. "

"NEverything about the hotel is superb from room to buffet food offered, the Onsen pools and self service laundry facilities. They also have professional violin entertainment in the evenings. While the hospitality is unique with ladies in kimono bowing & greeting upon arrival & departure, the only odd thing, is no luggage assistance at all and we wonder how the elderly are able to cope. "

"Nice hotel and great breakfast. Would have been perfect but air conditioning was very weak or not working and so it was very stuffy in the room making sleeping difficult. Would happily use this hotel again as location superb and nice rooms"

"Great view over Lake Kusharo"

"I very much enjoyed my stay at Smile Hotel. Everyone was nice and welcoming. If there was any issue or questions they would answer it. The buffet was breakfast only which was helpful and amazing. "

"The shower head should be replaced and hot water was just luke warm."