Highgate Independent Desert Ridge West hotels

"Lots of things about this priory are great (the staff, the location, the size of the room). But a few things aren't. Primarily the parking. In order to park here, you have to download and use an app that took way too long, was confusing, and never made sense or worked right, and ended up charging more than a valet even though I parked myself. I'm still getting emails from them days after I checked out that are confusing and annoying. Also, the signage is poor. Mostly, it all seems to stem from the fact that this is primarily a residential building with only a limited number of hotel rooms. The signage is poor. No signs for hotel lobby. No signs for the rooms when you get off the elevator. No signage in the parking garage to tell you how to exit. Etc. "

"The room was very out dated and run down. The beds were terrible. The staff member checked us in was really nice."

"Our room was clean and looked like the interior had been refreshed recently. The front desk staff were very friendly and helpful. The shuttle to the airport was great. We wish we had known about it when we arrived at the airport in the late hours. Breakfast wasn't the best continental breakfast, but it did what we needed it to do. I would stay here again if passing through the area and want to be close to the airport."

"Place felt like a resort. Rooms were spacious. Staff, especially Danny, Sofia and Ellis were outstanding and helpful. Beds were a little soft. "

"Everything was nice and clean and staff was friendly"

"We stayed in a suite with 2 outside patios. The furniture outside was not clean. Our room was very clean. It was a very large suite. We found it odd that the only trash can was located in the bathroom. Also the bathroom was only accessible through the private bedroom. Bugs were a problem at both the adult and family pools. All of the food was excellent. "

"There are stores nearby "

"Didn’t even know they had a spa felt like people didn’t really want families swimming in the smaller pool only for sunbathing and people reading books they only really wanted families at the water park "

"Very clean and nice amenities "