3 restaurants, breakfast, lunch, dinner served; Italian cuisine
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Reviews of Albergo Trattoria Alessi

3 out of 5
Albergo Trattoria Alessi
via Castello 3, Desenzano del Garda, BS

Reviews

8.8

Excellent

Rating 10 - Excellent. 103 out of 213 reviews" "
Rating 8 - Good. 84 out of 213 reviews" "
Rating 6 - Okay. 22 out of 213 reviews" "
Rating 4 - Poor. 2 out of 213 reviews" "
Rating 2 - Terrible. 2 out of 213 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great location, clean though a little dated. The tv was tiny. Breakfast was nice.
Stayed 2 nights in May 2024
Response from Bruno on 2024/5/18
thank you Ciao

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, great service. Would highly recommend. Easy walk to the ferry and right in the middle of a charming square.
Stayed 2 nights in Sep 2022
Response from Bruno on 2022/10/24
Grazie, lei è una persona speciale.

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Perfectly located hotel only minutes from the lake front. Lovely restaurant and bar facilities with very accommodating staff. Enjoyed our stay very much.
Stayed 3 nights in Aug 2022
Response from Bruno. on 2022/9/5
Thank you very much. Ciao.

10/10 Excellent

Alfonso

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Bruno on 2021/12/21
Grazie. Lei è una persona speciale.

8/10 Good

Sophia

Liked: Cleanliness, staff & service
Recent stay
Good value for money. We only stayed one night, was in a good location and breakfast was pleasant enough. Would of preferred softer pillows and more than one.
Stayed 1 night in Nov 2021
Response from Bruno on 2021/11/14
Thank you very much.

10/10 Excellent

Reese

Stayed 1 night in Jun 2021
Response from Bruno on 2021/6/13
Thank you.

10/10 Excellent

Rich

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for our needs
Perfect location. Nice breakfast included. Helpful and friendly staff. Pillows are worn out, but everything is very clean.
Stayed 3 nights in Oct 2019
Response from Bruno on 2019/10/24
Thank you very much.

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
I love this hotel, its tucked up a little side street minites from the lakeside. The Piazza and shops are all close by. Our room was clean and quiet with everything you need. Breakfast was plentiful and very tasty. The staff are great. Alway a smile. If you get the chance eat at the trattoria attached, the food is gorgeous and Andy made the whole experience brilliant.
Stayed 6 nights in Jul 2019
Response from Bruno on 2019/7/26
thank you very much, you are very special people. I hope to see you again.

10/10 Excellent

DavidTrevino

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Locations, owner is fabulous, hotel is very updated, breakfast is excellent.
Stayed 2 nights in Jun 2019
Response from Bruno. on 2019/6/13
Thank you very much David, it was very nice to meet you and spend time together, we are pleased that you enjoyed it and we look forward to see you here again. Ciao.

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019
Response from Bruno on 2019/5/22
Grazie. Lei è una persona speciale.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Jan 2019
Response from Bruno on 2019/2/7
Grazie

10/10 Excellent

clive, North West England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly serviced focused hotel centrally located
Hotel is located in a narrow street 20m off the main square in Desenzano which places it at the heart of the resort. Having stayed on 4 previous occasions I can confirm that in the last 12 months the hotel has been through a major refurbishment and modernisation programme. The rooms are well decorated and air conditioned and are furnished in a modern style to suit and older building. Breakfast is a standard continental buffet with an individual service for coffee. Despite being in the centre of town and hotel's own outside restaurant operating in the street, rooms are quiet. There is choice for dining with a pizzeria, wine bar, courtyard restaurant and street main hotel restaurant offering a wide range of italian food. The hotel also offers guests a very reasonable fixed price 3 course menu with a daily change in selection. All of the staff are friendly and go out of their way to interact with customers and ensure they meet your expectations. The approach is relaxed and efficient, giving you plenty of time to enjoy meals at your own pace. We have been to this hotel 4 years in succession, each year we have seen improvements that continually take it further ahead. It is no more than a 3/4 minute stroll from the hotel to the ferry terminal to explore Lake Garda, and another minute to the main bus terminus.
Stayed 6 nights in Sep 2018
Response from Bruno on 2018/9/21
Hi Clive, thank you for your wonderful review, I'm really happy that you liked the new style. You are my best guests. I hope to see you at the next time. kinds regards.. Bruno.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location in Desenzano
Clean room, wonderful, helpful and very friendly staff. Centrally located, very close to all of the major attractions. Will be back.
Stayed 11 nights in Aug 2018
Response from Bruno on 2018/9/6
thank you very much, You are the best.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic experience
What a wonderful hotel.. the room was great, but we had the choice to upgrade to a suite for a very reasonable price.. lovely people, great location.. and most of all, Bruno was a star.. helped us out with everything including parking.. highly recommended
Stayed 2 nights in Aug 2018
Response from Bruno on 2018/8/15
Thank you James, you are a great man, very kindly and beautiful people. We were lucky to meet you. All the best for you and your wonderful wife. Ciao.

8/10 Good

simi, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodating staff and fantastic location
We stayed here for 4 nights. Our room was spacious and very clean. The bed was extremely comfortable too. We did have a room facing the restaurant which got a bit noisy in the evening. We mentioned this to the manager and she managed to move or room the next day. Although this room was smaller, the room was comfortable and very clean and there was no noise which allowed us to rest. The staff were all very welcoming from the reception desk to the restaurant staff. The breakfast was good for a conitinetal breakfast. There was crossaints, yogurts, fruit, cereals ect. There were lots of hot drinks to pick from too. The restaurant was very clean to eat at. The location was amazing! There are so many restaurants to eat at, small shops for shopping and a small supermarket to get water from. Also the hotel had amazing transportation links. We got a train to Desenzano and then walked 15mins down hill to the hotel. There is local buses and a ferry for lake Garda. Would highly recommend staying here and would definitely come back!
Stayed 4 nights in Aug 2018
Response from Bruno on 2018/8/15
Thank you for your wonderful review you are special people. It was very nice to be in your company. I hope to see you again. Kinds regards

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel by the lake
Really good value accommodation, right in the middle of Desenzano less than 5 minute walk to the lake, shops and restaurants. Room was comfortable and big, very clean and crucially had much needed air conditioning! Room was also serviced every day (we stayed a full week). Breakfast buffet was good which included continental breakfast and a small selection of cooked food (we also ate in the hotel restaurant one night and the food was excellent). Hotel staff were very friendly. The only slight downside was the wifi wasn't particularly reliable. All in all would very much recommend this hotel as a place to stay by Lake Garda.
Stayed 7 nights in Jul 2017
Response from Bruno on 2017/7/20
Thank you very much, you are a very good man, we was lucky to meet you here at Alessi we like positive and friendly people. I hope to see you again. Ciao

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great second stay
The hotel was great value, clean rooms with plenty of space, good air con and decent breakfast. The location is great, just a minute walk from the restaurants/bars and the hotel restaurant is fabulous if you can afford it.
Stayed 3 nights in Jul 2017
Response from Bruno on 2017/7/15
Thank you so much, You are a great man, We was lucky to have you like a guest. i hope to see you again. thank you for the lovely review. Kinds regards.Bruno.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albergo Trattoria is a treat at a good price.
Definitely enjoyed my stay. Management was very accommodating. Hotel is rated as a 3 star, but definitely high end 3 star IMHO. Good value!
Stayed 2 nights in Jun 2017
Response from Bruno on 2017/6/24
thank you very much for your review. It's very important for us to know that everything was good. You are a very special people.

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional and quirky.
Very central, clean, nice breakfast and fab courtyard restaurant.
Response from General Manager on 2016/10/5
Thank you very much, you are a very special friends and very positive people .It was a pleasure to stay with you.

8/10 Good

Theodore, Winston Salem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!
Nice people, good location. Nice for relaxed shopping, wine. The breakfast was excellent!
Response from Bruno on 2016/6/17
Thank you Theodore, It was nice to stay with you. I hope to see you again. Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel, great staff. Superb location
Response from Bruno on 2016/5/30
thank you very much, It was very good to meet you at Alessi. you are a very good friend. Best regards.

10/10 Excellent

Stephen & Mary, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and ideal location
Fabulous stay at Hotel Alessi in early September. Desenzano has a good mix of beautiful views, lively entertainment and rest and relaxation.
Response from Bruno on 2015/10/10
Thanks to your kindness and availability, makes us happy to know that you are well. Our work becomes very pleasant. Fortunately, there are special people like you. I hope to see you again soon. Bruno.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good for price we paid..
stayed here for one night on our travel. very reasonably priced. nice location. good service and lovely breakfast. slightly hard to find but in a nice quirky street just off the main square.
Response from Bruno on 2015/12/12
Thank you very much for your feedback. I hope to see you again. Best regards.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bella
Absolutely beautiful room, brilliant location, friendly staff, good breakfast selection. All round winner!
Response from Bruno on 2015/10/24
Thank you for your feedback. We like to read that everything's was good. You are a special friends. Bruno.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Bruno on 2015/10/3
grazie.

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent value for money
The hotel is in the perfect location and attached to a lovely restaurant (reservations may be needed at peak times). The rooms are a decent size and were very clean but the beds were very hard. The owner was incredibly helpful and friendly.
Response from Bruno on 2015/9/26
Thank you for your visit, we hope to see you again. Best regards. Bruno.

8/10 Good

beryl, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky hotel
Just off the square near lots of restaurants & a 5 min walk to the ferry boats around the lake. There are 3 different restaurants all good especially the courtyard restaurant, there are tables on the cobbled street, it's very quaint & quirky. Our room overlooked the street which could be a little noisy but the shutters kept this to a minimum, there was a huge round bed & jacuzzi bath in the room, the only downside was the shower/ bathroom was small.

10/10 Excellent

charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
We had a great week at hotel alessi! The staff were extremely helpful and the rooms were very comfortable. The hotel is just off the main square close to bars and restaurants but when you are in the actual room you cannot hear anything which was nice! Would definitely recommend to friends and family !
Response from Bruno on 2015/6/11
Thank you very much. It's nice to read that your holiday at Alessi was good. I hope to see you soon, best regards.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Bruno on 2015/1/24
We are a family run hotel, you decide to stay with us and we want to make the best for everyone that book Alessi 's hotel at Desenzano del Garda.Everytime we want that you stay with us like at home. Tell us how can make better for you .. the next time, but before leaving please. Best Regards. Bruno.

6/10 Okay

ricky, london

Liked: Cleanliness, staff & service
Good central location close to everything!
The room we had was a nice size, with good bathroom, but the bed was solid, and pillows not comfy at all! Location was great, so close to all restaurants and bars and shops (although from a personal point my girlfriend and I wouldnt go back to Desenzarno del Garda purely because there wasn't much going on for us). We dont like shopping much so never visited the shops, and unfortunately we found most of the food everywhere disappointing, and more importnantly rude. Every waiter and waitress were so rude, and their english was minimal. Very tough to ask for simple things like 'butter' or 'onions' etc. If it rains, there isnt much to do at all. On the plus side this hotel was close to the station (took us about 15mins to walk/ short taxi) and from the station we could take trains to venice, to verona, and milan - BUT - yes, yet another but... the train system is terrible !! if an 11:54am train turns up on platform 2 which is meant to go to milan turns up at 11:54 at platform 2... you assume its your train. NO! it takes us the other way... on a fast train (there was rarely ever any electronic boards on the platforms which told you what train it was or where it was going. No one spoke english around us to ask. This type of thing happened 3 times - We were sent the wrong was 3 times!
Response from Bruno on 2015/3/7
Thank you.

8/10 Good

Daniel, BoA

Liked: Cleanliness, staff & service, room comfort
Best thing about the hotel is it's location.
Room was adequately equipped though the wifi was so slow. The room was very clean but the decor is a bit tired. The air conditioning was very good and slept very well even though the room was yards from all the activities happening in the main square. Breakfast was basic but acceptable. Choice of muesli, cornflakes, yoghurts, pastries, cheese, ham, scrambled egg, bacon and sausages. Tea and coffee was served by the waitress who was friendly. Would have rated the breakfast higher if a better quality sausage was used rather than the tinned frankfurter type. The staff on the desk were always willing to help and very friendly
Response from Bruno on 2015/2/7
Ciao thank you very much, See you soon. Best regards. Bruno hotel Alessi

10/10 Excellent

cauple, israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
the hotel is perfect,great location,wonderful service, every thing was just perfect,
Response from Bruno on 2014/10/4
thank you very much, nice to meet you.best regards.Bruno.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Desenzano hotel
A beautiful town on the shore of Lake Garda, well positioned for the boats and the train station to explore the area.
Response from Bruno on 2015/1/17
thank you very much, best regards. Bruno.

10/10 Excellent

Ann, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic serviice
Fantastic owner and wife. Could not be more helpful. Took us to a free parking area. Free drinks and great meal in evening. Will go back. Superb location.
Response from Bruno on 2014/9/20
thank you very much , it's a pleasure meet people like you. best regards. Bruno and Nadia

8/10 Good

Allen and Liz, Christchurch,UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal Central town location for exploring region
We stayed for 9 days in June at this hotel. It is an ideal base for a budget hotel,clean,comfortable and welcoming and centrally located for all the Desenzano offers. Our room with a/c was large with comfortable king bed , chair and dressing table, shelves and walk-in wardrobe and additional hanging wardrobe . Great to have fridge without further charge and safe. The bathroom was ok but shower is a little cramped but you soon get used to it. Location can be noisy on a few nights especially as we were there during World Cup. However double glazing windows cut out all town noise if you don't mind hum of a/c. We were offered welcoming drink. Breakfast is self serve with breads,rolls,meats,jam,cereals,eggs,bacon,sausages fruit and juices.pity we seldom met same guests from day to day as most seem to stay for just one or two nights. Welcome drink provided and staff pleasant but would have been nice to have been provided with sample menus for restaurant and info on resort etc. A small discount for restaurant would be beneficial as we tried many others before settling on their 'Meal of the day' offer which at e15 was brilliant in comparisons to many other town restaurants. Overall an enjoyable stay providing you are like us being out for 8 hours each day. Location is ideal and suggest you try the buses rather than rely on ferries as much cheaper. Station only 20 mins walk downhill to hotel but uphill return. Ensure you take Regional trains ( much cheaper) but they always run late!!
Response from Bruno on 2015/1/10
thamk you very much.

8/10 Good

Rameez, Copenhagen, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pefect location
It's a hotel with a perfect location right next to lake garda. Nice, clean and friendly staff. It is just that their were plenty of stairs when I being travelling with an infant. There is an elevator as well, but a very narrow one - but one still has to take stairs as each floor is multi-storeyed:-) But we thoroghly enjoyed our stay.
Response from Bruno on 2014/8/23
thank you

8/10 Good

David, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alessi hotel
Great location (castle at end of lane) and friendly staff. Stayed in the Venezia room which was great, had a private balcony - very airy room. Only downside was the poor toiletries which were virtually non existent (only small sachets) not even any soap. Breakfast was adequate. Loved the fact that they gave us a free glass of wine and buffet on first night, made us feel very welcome. Would definitely go back.
Response from Bruno on 2014/6/28
thank you

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel, very good choice of food and wine
everyone at the hotel were very helpful and made our stay very good

8/10 Good

George Wilson

Liked: Staff & service
Response from Bruno on 2013/12/21
thank you

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful eccentricity!
This great little hotel is very close to Desenzano's main square but still secluded. Bruno, his wife and staff are very welcoming and friendly. Free aperitivos on the first evening were so good we went back several other nights; the food in their two restaurants was excellent as was the wine. Pity Bruno broke his accordion before the end of our holiday but good to know he has spares!
Response from Bruno on 2014/4/12
thank you

10/10 Excellent

Fi and Ste, Lymm, UK

Liked: Cleanliness, staff & service
Excellent customer service, great food, location.
Great hotel. We booked it last minute and everything went smooth. Room was average, over looking the restaurant courtyard so might be a little noisy for some, but it was made up for by the excellent customer service... Free drink, buffet, shown personally to free parking area (not for the faint hearted). Would definitely recommend and stay again.

8/10 Good

Steph, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for a hotel
Friendly staff, great atmosphere and very reasonable price.
Response from Bruno on 2013/11/9
thank you

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location and service
Bruno , the responsible person at the hotel is perhaps the most interested and customer friendly person that I have met in my 20 years of business and pleasure traveling. Was really a treat to spend the weekend at this hotel .
Response from Bruno on 2013/11/2
Thank you very much it's a pleasure to have guest like you

8/10 Good

Sam and Michael, Norfolk

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff and restaurants
The hotel is in an excellent location. The town itself is beautiful and the hotel is up a small street just off the main piazza with restaurants, bars and a BEAUTIFUL view. It is a 1 minute walk from the front of the lake which itself is stunning. The hotel is huge but has a homely feel, mainly due to the staff. As we spoke extremely limited Italian, we were really grateful that almost all the staff spoke very good English and made us feel very welcome as a result. The room had everything that we needed, although the decor was a little dated (but this is simply taste, and we did book last minute!). It was very clean and well maintained, new towels and cleaning every day. Breakfast served from 7-10am with a buffet style- a little bit of everything you would want, continental style.
Response from Bruno on 2015/6/2
Thank you very much Sam and Michael, was nice to met you. Best regards. Bruno.

8/10 Good

Donata

Stayed 1 night in Jun 2023
Response from Bruno on 2023/7/8
Thank you. Ciao

10/10 Excellent

Filippa

Stayed 4 nights in Jun 2023
Response from Bruno on 2023/6/12
Filippa, you are the best. thank you.

10/10 Excellent

Nils Petter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Praktisk beliggenhet i byen, topp service, ok frokost.
Stayed 7 nights in Apr 2023
Response from Bruno. on 2023/5/17
Thank you very much, you are the best. Ciao

10/10 Excellent

sandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2023
Response from Bruno on 2023/4/17
Grazie. Lei è una persona speciale.

10/10 Excellent

Cinzia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura è gradevolmente originale, situata in pieno centro storico, personale gentilissimo, nella corte" dove c'è parte del ristorante c'è veramente un'atmosfera molto suggestiva e accogliente, menù vario e piatti deliziosi. Infine, lo consiglierei ai miei amici e spero di aver l'occasione di ritornarci un giorno.
Response from Bruno on 2023/1/16
Grazie. Lei è una persona veramente speciale. È stato un piacere conoscerla.

6/10 Okay

kristine

Lille kompakt hotel. Ikke for folk med klastrofobi
Stayed 4 nights in Jul 2022
Response from Bruno on 2022/7/14
Grazie è stato un piacere, ciao.