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西得梅因萬豪飯店的評分

3 out of 5
西得梅因萬豪飯店
160 Jordan Creek Pkwy, West Des Moines, IA

評論

9.0

太棒了

10 分，有夠讚；397 則評論中有 255 則" "
8 分，不錯哦；397 則評論中有 98 則" "
6 分，一般般；397 則評論中有 31 則" "
4 分，不太好；397 則評論中有 10 則" "
2 分，很糟糕；397 則評論中有 3 則" "

9.2/10

整潔度

9.4/10

員工素質

8.8/10

設施服務

9.0/10

住宿環境和硬體

8.8/10

環保程度

評論

8/10 不錯哦

Jennifer，Hamburg

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The fire pit here was also very nice AND right next to a sweet little pond. I did not however like the pool and hot tub. They were very old and over chlorinated.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Brian

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Scott

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Cleanliness in the rooms should be looked into. Finger and hand prints on the TVs windows and appliances.
於 2024 年 1 月住了 3 晚

10/10 有夠讚

Kyriacos

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location.
於 2024 年 3 月住了 11 晚

10/10 有夠讚

Matt

Great large room for our family of 6. We had the two bedroom suite and were able to have plenty of space. Breakfast was great and room was clean.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Brent，Fairfax

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location!
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Nelson

於 2024 年 4 月住了 3 晚

8/10 不錯哦

Stephen Vincent

於 2024 年 3 月住了 4 晚

10/10 有夠讚

Scott

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great location, Clean rooms!
於 2024 年 3 月住了 2 晚

8/10 不錯哦

LEROY

於 2024 年 2 月住了 6 晚

10/10 有夠讚

Darci

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Convenient location
於 2024 年 2 月住了 3 晚

6/10 一般般

Mindy

商務旅客
不喜歡：住宿環境和硬體
This hotel is conveniently located and I usually stay here for business. However during this stay, I had to ask to move rooms because the tv didn’t work in my original room. Not a big deal - happens. In the next room, one of the bedside lamps wouldn’t turn on, but then turned on by itself at 2am. There was no garbage can to be found in the entire room. At the continental breakfast there was no coffee in the pots, and no cranberry juice in the machine either. Not a bad hotel but probably won’t stay here anymore.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Katie

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Joseph

It was good
於 2024 年 2 月住了 4 晚

8/10 不錯哦

JEFF

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff, clean rooms, great location! We stayed one night for a family event. I will book here again when I am in the area!
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Jonathan

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 2 晚

8/10 不錯哦

Mark

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Met our expectations and enjoyed the 1br suite.
於 2024 年 1 月住了 2 晚

8/10 不錯哦

Anna

喜歡：員工素質
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Jeremy

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Love their suites!
Stayed in a suit in the 4th floor. Plenty of room and was wonderful space.
於 2024 年 1 月住了 2 晚

10/10 有夠讚

Jose

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Darryl

喜歡：整潔度、員工素質和住宿環境和硬體
Great stay! Just wish beds and pillows was more comfortable
於 2023 年 12 月住了 1 晚

4/10 不太好

Jen

商務旅客
喜歡：員工素質
不喜歡：整潔度和設施服務
Let’s just say the pictures posted have to be from at least 10 years ago. We were greeted with very friendly staff probably the only positive about our stay first thing they said right off the bat was we are short staffed on housekeeping, and you could tell. The room wasn’t terribly dirty however, the carpet had tears in it, and the bathroom tile was all broken up. The bathtub didn’t look to be properly cleaned. There was something that appeared to have been spilled all over the bathroom cabinets but never was wiped up the worst part about it all was the bed was so hard and uncomfortable, the room was also so bright between the very light glow from the microwave, the bright glow from the hallway lights under the door, and the curtains didn’t want to close all the way so you got a bright light from the street light It was so hard to get to sleep . I definitely will not be staying at this hotel again. Sidenote, the breakfast is just as bad just because it’s free does not make up for how lacking it was.
於 2024 年 1 月住了 1 晚

6/10 一般般

真實旅客

家庭旅遊
不喜歡：整潔度
questionable cleanliness.
We booked a one-bedroom suite for our teenage son, my husband, and I. Upon getting ready to go to bed, I pulled the comforter open only to find lint and fuzz all over the bed linen. We called the front desk to see if the housekeeper could provide new bed linen. No one answered. So my husband went to the front desk and returned with a stack of bed linens. We changed linen. The sofa bed in the front room has obvious large stains at the base. The door to the coat closet has dried up spilled at the bottom half; either someone threw up or food sauce splashed, then was left there until dried up. I left a note for housekeeping so they can address it before the next guest check-in. The breakfast area was dirty, ran out of coffee, and food debris was on the floor, and attendance could not keep up. Thanks to the front desk personnel who stepped in to help. It was a chaos.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Les

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚

6/10 一般般

Jordan

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
不喜歡：住宿環境和硬體
Everything was good until my 3 year old son went to take a shower after swimming. On the way into the bathroom the carpet was peeling up and he cut his toe on the tack strip. It bleed for 15 minutes and was very painful for him. We had to go get a bandaid from the front desk and told them what had happened and they didn’t much care.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Jacob

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
it was very clean and comfortable. the breakfast was very good.
於 2023 年 12 月住了 2 晚

8/10 不錯哦

Robert

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Jessica

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Jennifer

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

6/10 一般般

真實旅客

喜歡：整潔度
不喜歡：客房舒適度
Breakfast area is too small and cloistered. People running into each other. Furnace in room 317 was noisy and sounded like debris in it. Building is getting dated.
於 2023 年 12 月住了 2 晚

10/10 有夠讚

MIKE

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

4/10 不太好

Autumn

親子旅遊
不喜歡：員工素質、設施服務和住宿環境和硬體
At check-in, the attendant sent us to the wrong tower. Not a huge deal, a bit inconvenient. But then, there were no towels for the pool, and the staff said they had zero towels to give out. It wasn't sold out so not sure what happened there. No apology, I believe I interrupted her movie on her phone. The hot tub was cold and murky, like it had not been cleaned recently. Someone had turned on the emergency shut off for the hot tub, so when we figured out how to get it going again the water was full of foam. Will not return.
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Heather

於 2023 年 10 月住了 2 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Tasha

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Loved the proximity to the mall and the large suites
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Sandra

於 2023 年 11 月住了 1 晚

10/10 有夠讚

Allegra

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff and clean room when we arrived
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Calvin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚

4/10 不太好

Larry

情侶出遊
Would not stay there again. Old and in need of complete renovations.
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Lee Anne

喜歡：員工素質
The staff at this hotel is so friendly and hospitable. Went above and beyond in making me feel welcome.
於 2023 年 10 月住了 1 晚

4/10 不太好

Joseph，Big Lake

喜歡：員工素質
於 2023 年 10 月住了 2 晚

10/10 有夠讚

Jaime

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚

8/10 不錯哦

John

家庭旅遊
喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 4 晚

8/10 不錯哦

Melissa

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 2 晚

8/10 不錯哦

Bryan

家庭旅遊
喜歡：員工素質、住宿環境和硬體和客房舒適度
Not to bad
Dirty sheets at check in for the pull out bed. Full of some kind of stain. Helpful person at the dark very willing to assist. Great service. Beds were comfortable, daughter even said that for the pull out couch at first.
於 2023 年 10 月住了 1 晚

6/10 一般般

Robert

情侶出遊
The location is convenient and the outside of the property is well maintained. The condition of our room was wholeheartedly average. The floor in the kitchen had gaps in the transition plates and there was a large scrape in the linoleum. The switch in the bathroom didn’t allow you to turn off the fan, and because the sound of the fan was so loud, I chose to shower in the dark. The bed was comfortable, however and the location was excellent. The breakfast was well below average, but since there are so many options due to the convenient location we didn’t have to eat it.
於 2023 年 10 月住了 7 晚

8/10 不錯哦

Alana Linn，Boise

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The front desk staff were awesome no matter what time of day or night! Unfortunately, housekeeping was a let down… had to call front desk 2x in a 4 day stay for clean towels and TP. Another downer was garbage disposal did not work so by end of trip, unit was rather smelly. The continental breakfast was awesome…great variety, friendly staff, and outstanding biscuits & gravy!!!!
於 2023 年 10 月住了 4 晚

10/10 有夠讚

Michael，Clemmons

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location and excellent services. It was like being at home. There are several nice places to eat and shop or just get out an walk.
於 2023 年 10 月住了 3 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great family hotel
Great staff, loved the 2 bedroom room for family and great location. It's needing some love but overall we had a nice time.
於 2023 年 9 月住了 2 晚

10/10 有夠讚

Matthew

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 26 晚