「1. Bad shuttle service! Called the hotel and its operator never told us they only pick up at the blue area! just said the shuttle will be there in any minute. Caused our 50 minutes’ waiting in the chilly midnight.
2. Racist shuttle driver! When finally got on the shuttle, the old lady driver said whatever it is, you eventually get hotel by the “complementary” shuttle bus! How rude she was!!!
3. Very simple breakfast, some food are empty but didn't promptly filled.
4. Next to the Peña station,...
「There are two disappointing points: 1. Check-in is only available at 4PM. I was driving around and got into a small car accident, that was terrible
2. There is no dedicated parking lot and one bath towel is missing.」
「The hotel is clean and the bed comfortable. The breakfast has a lot of good options. The stand out for me was the front desk staff. They are extraordinary. Friendly, helpful and professional. I really enjoyed my stay here. 」
「The one place that needs improvement is in the accessibility of plugs. A few extension cords would go a long way. Otherwise totally comfortable and delightful stay. 」
