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Reviews of OYO Flagship 2253 The Sunrise Sanur

2.5 out of 5
OYO Flagship 2253 The Sunrise Sanur
Jl. By Pass Ngurah Rai No. 119, Denpasar, Bali

Reviews

6.0
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 2 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

6.0/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Ahtziri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms smell horrible and they have poor cleanliness
Stayed 1 night in Mar 2020
Response from oyo on 2020/3/31
Sorry for the hassle you faced, We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Bella

8/10 Good

Jade, China by way of Canada

Liked: Cleanliness, staff & service, amenities
The staff were friendly and helpful. After my first night I noticed a leak in my ceiling and they put me in a different room without any fuss. The hotel could have been touched up a little and cleaned a little more thoroughly but for the price it was alright.
Stayed 2 nights in Feb 2020
Response from Joey on 2020/2/10
Hi, Jade! Thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Joey

8/10 Good

Hiro, Japan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お値段以上の価値。ホットシャワー、エアコン。 ただ窓が無く外が見えない部屋でした。 グレードアップすれば解決します
Stayed 7 nights in Jan 2020
Response from Joey on 2020/2/15
Thank you for rating us, Hiro! We have duly noted your feedback and ensure better services in the future. Regards, Joey