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Reviews of Silver Ferns

4 out of 5
Silver Ferns
31-32, Community Center, Near Anupam PVR, New Delhi, Delhi N.C.R.

Reviews

7.4

Good

Rating 10 - Excellent. 11 out of 45 reviews" "
Rating 8 - Good. 17 out of 45 reviews" "
Rating 6 - Okay. 10 out of 45 reviews" "
Rating 4 - Poor. 5 out of 45 reviews" "
Rating 2 - Terrible. 2 out of 45 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

4.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
This property has seen better days, needs maintenance and refurbishment
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was excellent. All went very well..
Stayed 1 night in Jan 2020

8/10 Good

Vikas

Liked: Room comfort
It was fine but breakfast was not good
Stayed 8 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Not that room on photo Different room Mini bar was empty
Stayed 1 night in Jan 2019

6/10 Okay

Chandra Shekhar

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
This is a good location but the place needs serious renovations. The rooms are dark and WiFi sluggish. Breakfast choices are limited and security not upto standard

4/10 Poor

MK, Canada

Disliked: Property conditions & facilities, room comfort
Not a great experience
Guests smoking in the hallways and rooms Dogs barking almost through our thenungt There was s pack of dogs. Non stop for hours. And loud. Kitchen and breakfast facility was above our floor. Constant noise and banging from upstairs during the night as they were probably preparing for breakfast. Staff were polite and friendly. But they can only do so much. No sign of manager. Very disappointed. I usually don’t write too many reviews, but this was a must to let the fellow travelers know. It was a terrible expensive. I had paid for four nights and took off after two nights. I’d have loved to write a positive review. The staff, poor guys had not been trained I believe. They friendly and polite. H
Stayed 4 nights in Mar 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Shabby disorganised no dining room for meals
No dining room for lunch or dinner for guests . Most staff do not seem to have training for the hospitality industry. Most unable to speak English. Some on duty in jeans and T shirt .we were given another room after complaining about leaking tap, curtains hanging off, bathroom light not working and general low level of cleanliness. The next room was better but the hotel is in need of repair & someone who is clearly in charge.
Stayed 6 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in a cool location
The hotel is conviently located near the mall, breakfast was good. The room was spacious and clean too.
Stayed 1 night in Jan 2018

2/10 Terrible

Karunakaran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place to stay
If you are coming from a broad to stay in this place, be ware. This could turn out to be a nightmare as it happened to me.
Stayed 5 nights in May 2017

6/10 Okay

MANOJ KISHIN

Liked: Cleanliness, room comfort
conveniently located, decent budget hotel.
overall a decent hotel with a good location. near to the large malls in the area. however, no dining options at the hotel. Service is slow. Staff constantly need reminding. Also some of them aren't fully aware of their own service capabilities (overnight laundry services). Rooms are good and well equipped but could use a refurb (some repairs were necessary). There's also a need to clarify extra charges for other services (esp. Airport transfers, etc..). Free wifi but only limited to one device (had to ask for extra)

10/10 Excellent

Christophe, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best looking and affordable 4* property
One of the best looking and affordable 4star properties in Saket area, and it was away from the hustle bustle of the town but still very close to the many good attractions and malls. Our room was very huge and staff were all helpful and gracious.

8/10 Good

Guillaume, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real 4 star experience
Excellent location. Great selection for food. Comfortable spacious rooms. Courteous and knowledgeable staff.

6/10 Okay

Parvathi, India

Liked: Staff & service, property conditions & facilities
Good value, helpful staff
All staff we met were very helpful and friendly. Our room was very comfortable with a large and bright bathroom. The food was really good, varied, comprehensive and delicious. The location not overly good but not overly bad.

8/10 Good

pierre

Liked: Cleanliness, staff & service

6/10 Okay

Guzal, Tashkent

Disliked: Cleanliness
Good location - nice hotel
This is a nice hotel in a good location. However, I wish they replaced bed sheets more frequently. I guess if they are washed so many times they don't look clean anymore. Overall experience was OK.
Response from Hotel Management on 2016/5/17
Thank you for appreciating our services and the efforts. We are also sorry to hear that you were not impressed with our cleanliness but we are happy and proud to inform that we have improved our services and you will be able to find much better and finer than your previous stay. Hoping that you would give us another chance to serve you.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location average experience
It was a decent stay. Great for its location. Breakfast was not that great. Room was OK. Reached around midnight and the reservation prices were different from the online prices. Had to wait at the lobby for a long time as the concerned person never picked his call.
Response from Hotel Management on 2016/7/16
Thank you for taking time to rate our services and your stay experience with us. We are really sorry to hear that you were not happy with our service and we have noted the things that you find were lacking in our services and we appreciate the same and let us assure you that we are working towards the same. Hope that you will give us another chance of service.

8/10 Good

vikram

Liked: Cleanliness, staff & service, room comfort
Response from Hotel Management on 2016/7/16
Thank you for taking time to rate our services and your stay experience with us.

10/10 Excellent

Shri, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay but was happy and comfortable.
I spent a few hours at the hotel (sleeping) and the bed is very comfortable, the room is big. The location is great, it was just few meters away from a big shopping mall. Though I couldn't see much of the place because of my short stay, I would love to return to enjoy a longer stay here.
Response from Hotel Management on 2016/7/16
Thank you so much for appreciating our efforts and services and we are glad to hear that you had a great stay with us and it was a pleasure having you as our guests. Hope that you would continue to stay with us again in the future.

10/10 Excellent

Alejandro, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT location, beautiful modern rooms.
The hotel was fairly modern and aesthetically welcoming. The room size was fine, and we had no issues with the room itself. The location was great -- easy walking distance to a shopping mall and many local restaurants and shops too.
Response from Hotel Management on 2016/7/16
Thank you so much for appreciating our efforts and services and we are glad to hear that you had a great stay with us and it was a pleasure having you as our guests. Hope that you would continue to stay with us again in the future.

8/10 Good

Jonathan, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel in a decent area.
I stayed overnight in the hotel and it was pleasant. Rooms were clean and well maintained with good aircon. I found issue in connecting to the room service over phone as it was busy throughout. The location of hotel is excellent for people who are planning to shop as it is near to a famous mall and market area.
Response from Hotel Management on 2016/5/17
Thank you so much for appreciating our efforts and services and we are glad to hear that you had a great stay with us and it was a pleasure having you as our guests. Hope that you would continue to stay with us again in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & staff
Great place to stay when visiting for business or anything else. Location is convenient to many places and is not that far from the airport. Everyone has been friendly and helpful when needed at any time of the day.
Response from Hotel Management on 2016/5/17
Thank you so much for appreciating our efforts and services and we are glad to hear that you had a great stay with us and it was a pleasure having you as our guests. Hope that you would continue to stay with us again in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory services and a pleasant stay.
Silver ferns was our base when we were staying in Delhi. The hotel is set around a quiet yet accessible place. There were ample options for restaurants and shopping because they had a shopping center right around the corner. The rooms were great in size and cleanliness though one could always argue that it was very basic in layout and decor but nevertheless suffices the purpose.
Response from Hotel Management on 2016/5/17
Thank you so much for appreciating our efforts and services and we are glad to hear that you had a great stay with us and it was a pleasure having you as our guests. Hope that you would continue to stay with us again in the future.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fitting Stay.
I had a wonderful time with my stay here as not only was the room budget friendly but the services out shined the prices. The breakfast buffet was a great start for our day and they had also provided us with transport facilities that helped us in city exploration.
Response from Hotel Management on 2016/5/17
Thank you so much for appreciating our efforts and services and we are glad to hear that you had a great stay with us and it was a pleasure having you as our guests. Hope that you would continue to stay with us again in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A silver touch
What makes it one step less from being a golden stay is perhaps the food but other than that we loved the stay that ensured a smother stay experience with it good quality rooms and a great room service that maintained the rooms round the clock and also made sure our needs were met. The reception staff was friendly and good with their advices. The location also has lots of options for dining and shopping making it convenient and active for ones stay.
Response from Hotel Management on 2016/5/17
Thank you for taking time to review us and we are happy to hear that your stay was a pleasant one and we are also grateful for your kind words and appreciation of our services and the efforts of our staff. We hope that you would continue to stay with us again in the future.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prime location & affordable.
Nice Clean room, very friendly and helpful staff. Convenient location. Very happy with this hotel overall. On a slight downside, the bar was not too attractive or inviting but with so many wonderful bars and restaurants close by, this was not a problem.
Response from Hotel Management on 2016/5/17
Thank you for taking time to review us and we are happy to hear that your stay was a pleasant one and we are also grateful for your kind words and appreciation of our services and the efforts of our staff. We have also noted the areas that you have pointed out in your review and we hope that you would visit us again to see how your review has helped us improve our services.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay.
Everything is spotless and picked with a design orientation. The room was kind of small but very clean with a comfortable bed, minibar and nice bathroom. Breakfast was very good too, with a big selection (huge) of everything one needs.
Response from Hotel Management on 2016/5/17
Thank you so much for appreciating our efforts and services and we are glad to hear that you had a great stay with us and it was a pleasure having you as our guests. Hope that you would continue to stay with us again in the future.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unhygienic
The bathroom Drainage is pathetic And I have seen the housekeeping staff wiping the bathroom floor with the towels been given to the guests.
Response from Hotel Management on 2016/5/17
We are really sorry to hear that you were not happy with our service and we have noted the things that you find were lacking in our services and we appreciate the same and let us assure you that we are working towards the same. Hope that you will give us another chance of service.

6/10 Okay

Arun, Bangalore

Liked: Cleanliness
good location
AC wasnt working well
Response from Hotel Management on 2016/7/16
We appreciate your time and efforts in putting a review for us. We are sorry to hear that you had troubles with AC while staying with us and we have noted these area of concern and we are working towards rectifying the same.

8/10 Good

Traveller, World

Liked: Cleanliness, property conditions & facilities, room comfort
A bit pricy, but I'm glad I chose this hotel
Facilities are OK. I expected more from breakfast. Location is great.
Response from Hotel Management on 2016/7/16
Thank you for taking time to rate our services and your stay experience with us.

8/10 Good

Patrick, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and location, pleasant service
The room was fine (no city views, as advertised, but nice all the same), the service was great, and you step outside of the hotel onto a shopping center full of great little restaurants. I enjoyed my short stay.
Response from Hotel Management on 2016/7/16
Thank you so much for appreciating our efforts and services and we are glad to hear that you had a great stay with us and it was a pleasure having you as our guests. Hope that you would continue to stay with us again in the future.

6/10 Okay

Jopisingh, Pune

Disliked: Property conditions & facilities
Silver Ferns
Fairly decent hotel but nothing exceptional
Response from Hotel Management on 2016/7/16
Thank you for taking time to rate our services and your stay experience with us.

6/10 Okay

Raj S, London

Disliked: Staff & service
Slow and poor service
The positives are location and neighbourhood. The hotel itself is basic and the service really poor. Wifi didn't work for a long time. Required chasing multiple times to get it sorted. TV didn't have remote. Kept asking for one. Technician comes in and says you should have checked when you got in the room and complained then, it's not his problem, as he's from a different shift. Finally got one a day after, although required asking for it again. And the cleaning crew is very loud in the morning. Acoustics of the corridor and rooms isn't good.
Response from Hotel Management on 2016/7/16
We appreciate your time and efforts in putting a review for us and we are really sorry to hear that you were not happy with our service and we have noted the things that you find were lacking in our services and we appreciate the same and let us assure you that we are working towards the same. Hope that you will give us another chance of service.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Great Location, decent hotel, Value for Money
Had a great time at Silver Fern as this hotel is located right in the center of south Delhi with close proximity to shopping malls, movie theater and metro station.Rooms were decent and provided great value. Hotel staff was helpful and professional.
Response from Hotel Management on 2016/5/17
Thank you so much for appreciating our efforts and services and we are glad to hear that you had a great stay with us and it was a pleasure having you as our guests. Hope that you would continue to stay with us again in the future.

8/10 Good

How, Malaysia

Liked: Cleanliness, staff & service, room comfort
nice hotel
Very good location next to PVR Saket multiplex. Overall clean and helpful staff. Room facilities starting to look little run down.
Response from Hotel Management on 2016/7/16
for choosing our hotel for your recent stay. We have read your comments about the hotel and we greatly appreciate that you took the time to write them and We have also noted the negative areas that you have pointed out in your review and we hope that you would visit us again to see how your review has helped us improve our services.

8/10 Good

Musa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay but think that the price should be slightly revised down. usd 120 all in would not be bad I think.
Response from Hotel Management on 2016/7/16
Thank you for taking time to rate our services and your stay experience with us.

8/10 Good

Lisa, Menlo Park, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Futher from theDelhi Airport than expected
We booked this hotel to be near the Delhi airport for an AM fligh the next day . However it took about 30 minutes to reach the Hotel late at night when there was no traffic. (The Hotel claimed to be close to the airport). The taxi driver also had to stop once to ask directions. We had requested the hotel to pick up us up but no one showed up so we had to catch a taxi. Other than that the hotel was comfortable, clean and breakfast was included.
Response from Hotel Management on 2016/7/16
Thank you so much for appreciating our efforts and we are glad to hear that you had a great stay with us and we are really sorry to hear that you had certain troubles while staying with us and we have noted these area of concern and we are working towards rectifying the same.

4/10 Poor

Saye, Tokyo

Disliked: Cleanliness, property conditions & facilities, room comfort
写真で見るよりも部屋の中はとても古くて暗い。シャワーの水はあまり温かくならず、冷たい。朝ごはんはとてもシンプル。
Stayed 2 nights in Oct 2018

6/10 Okay

ana lucia

Liked: Cleanliness, room comfort
hotel padrão índia
não sei se foi erro do hotel ou do hoteis.com, mas fiz reserva de quarto para 3 pessoas e me cobraram a terceira, sem colocar cama extra ou me avisar. Somente no último dia que fiquei sabendo. A água do banheiro não esquentava direito. o lugar do hotel é horrível. aliás o bairro é péssimo. escuro e eu achei perigoso. não gostei e não voltarei.

8/10 Good

Dmitry, Austria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Völlig einen Aufenthalt wert
Wir besuchten dieses Hotel nur für einen Tag und wurden nicht enttäuscht. es ist fabelhaft. Von seiner Lage, auf die Qualität der Zimmer und das Essen war erstklassig. Offensichtlich war das Hotel nicht so billig, aber ein Aufenthalt hier ist auf jeden Fall wert.

8/10 Good

Verified traveler

Liked: Cleanliness

10/10 Excellent

Lutfeyah, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Elegantly well maintained room. Staff were very attentive and responsive to our requests. Great location, very well located on a quiet street, and it was very close to many good restaurants, shopping center and PVR. .

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Basic hotel with nice staff
Silver Ferns was a quite basic hotel, good for 1-2 night's stay. It was ok, but definitely "boutique hotel" is an overstatement. It is in local market/shopping area with some restaurants and cafes just around the corner and a 20 mins walking distance to Select City Walk (a huge mall) or 10 mins walk to Malviya Nagar metro. The staff at the hotel reception were extremely polite and professional!
Response from Hotel Management on 2016/7/16
Thank you for taking time to review us and we are happy to hear that your stay was a pleasant one and we are also grateful for your kind words and appreciation of our services and the efforts of our staff. We hope that you would continue to stay with us again in the future

8/10 Good

Rafal, Iceland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic..
Great price, nice room. The staff were super helpful. A very nice experience all round. Will most definitely look forward to staying there again.
Response from Hotel Management on 2016/7/16
Thank you so much for appreciating our efforts and services and we are glad to hear that you had a great stay with us and it was a pleasure having you as our guests. Hope that you would continue to stay with us again in the future

10/10 Excellent

Laura , Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth every penny! Totally impressed!
Spacious room with nice work area, many choice of TV channels including several movie stations, large bed. Room service was quick and efficient. In general everything was clean and well maintained. The waiting staff was very eager to help. Nice interiors. WiFi worked very well.
Response from Hotel Management on 2016/5/17
Thank you so much for appreciating our efforts and services and we are glad to hear that you had a great stay with us and it was a pleasure having you as our guests. Hope that you would continue to stay with us again in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth the experience
The stay could not have been better. The location was interesting and in a different part of the city from the last time I have visited it. The hotel had arranged a cab because of which we were able to find it very easily. The rooms provided to us did not had any windows so we had to ask them for a better room and the second one was much better and spacious and came with comfortable bed and clean linens. Bathroom too was spacious and well cleaned. Loved the breakfast buffet which even though did not boast of a wide menu was sufficient.
Response from Hotel Management on 2016/5/17
Thank you for taking time to review us and we are happy to hear that your stay was a pleasant one and we are also grateful for your kind words and appreciation of our services and the efforts of our staff. We hope that you would continue to stay with us again in the future.