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Reviews of Shervani Hotel Nehru Place

3.5 out of 5
Shervani Hotel Nehru Place
B-20, Chirag enclave, New Delhi, Delhi N.C.R

Reviews

7.8

Good

Rating 10 - Excellent. 26 out of 107 reviews" "
Rating 8 - Good. 50 out of 107 reviews" "
Rating 6 - Okay. 20 out of 107 reviews" "
Rating 4 - Poor. 9 out of 107 reviews" "
Rating 2 - Terrible. 2 out of 107 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Nishant

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Apr 2024

4/10 Poor

Vijay

Stayed 1 night in Mar 2024

6/10 Okay

Jyoti

While this property has a 4 star rating I would classify it is a 3 star hotel. It lacked a standard of cleanliness and upkeep I need to feel truly relaxed in a space. The doors were very heavy to the rooms also and people made noise at all hours of the night. It was a so-so place. Service was great but the included breakfast—the indian food—was not up to standard.
Stayed 3 nights in Feb 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly.
Stayed 1 night in Dec 2023

10/10 Excellent

Onju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Excellent staff, Great Value
I was very impressed with the cleanliness and professionalism of the staff at this hotel. My family referred me to this hotel and it exceeded my expectations. I stayed here two separate times for 6 days in October’23. Both rooms I had were super clean, nice bedding and comfortable bed, and quiet rooms. Great breakfast with lots of options. The staff is very kind and professional. Overall the quality of this place reflects the excellent management. Will definitely be staying here again in the future.
Stayed 3 nights in Oct 2023

10/10 Excellent

Onju

Stayed 2 nights in Oct 2023

10/10 Excellent

Ankit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money property - decent food
Stayed 1 night in Oct 2023

8/10 Good

Sayed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

Shalendra

Business traveler
Stayed 1 night in May 2023

2/10 Terrible

Annthadine

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property isn’t what it looks like online. Don’t waste your money or time. The staff are great and the location is great but everything else is terrible.
Stayed 4 nights in Feb 2023

8/10 Good

Vivek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff.

6/10 Okay

FK, NYC

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
We were there for 2 nights in their club room. Delhi was experiencing historically cold temperatures at night. My central heating didn’t work at all. They brought in an electric portable heater to my room for us to use. Totally unacceptable! Also, why would this hotel turn off hot water in the night? The Shervani hotel needed to provide hot water 24/7 given the price of the room that we were paying. We could not bathe late night after 1am or early morning at 5:30am. Truly disappointing!
Stayed 2 nights in Jan 2020

4/10 Poor

Nishalini

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing stay
To begin with, the Wi-Fi connection was extremely bad. The staff tried to fix it but it was not good enough. Upon arriving to our room, we found stains on the toilet seat. I had to call housekeeping at 10pm at night to clean it. Heater was not working in room. Called reception multiple times and they sent staff to assist. However, heater would only work for 30 minutes maximum. For the price paid which is almost 100 USD per night, this hotel is not worthy. Friends told me I could have stayed in a rated 5-star hotel for the price paid. Only good thing is the breskfast.
Stayed 6 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, location. Clean but can be better. Staff excellent
Stayed 2 nights in Sep 2019

10/10 Excellent

Abdul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellent stay always
Stayed 3 nights in Jul 2019
Response from GM on 2019/9/5
Thank you for rating us excellent

4/10 Poor

Verified traveler

Stayed 8 nights in Jul 2019

10/10 Excellent

JULIAN ALONSO

Liked: Cleanliness, staff & service
Great Area
Rooms are little small and they can improve the cleanest the area was great
Stayed 8 nights in Jul 2019
Response from GM on 2019/9/5
Thank you for rating us excellent

6/10 Okay

muralidharan

Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2019

6/10 Okay

Ashwini

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Before check in I requested a quiet room as I am a very light sleeper. Soon after checking in I realised there was a persistently loud vibration sound coming through my air ventilation duct. I asked to move room and was told somebody would come up to help me move: this didn't happen. I had to request a further two times, before I was moved, and the hotel insisted on removing me immediately while I was about to take a Skype meeting. This was frustrating. I would not consider this hotel to be 4 star. While the rooms were clean, I had further issues with noise from loud staff using the staff stairwell at early hours and with my bed. The bed was meant to be a double, but was two singles pushed together and this kept "splitting" while I slept. The room service food at the hotel was delicious, although the inclusive breakfast was poor: food was often cold and not to a good standard.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, front desk was very helpful, rooms are clean and tidy but are starting to show there age now, overall good stay for the price
Stayed 3 nights in Feb 2019

6/10 Okay

Mia

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Rooms were spacious and included a fridge and hot water pot. Sheets and towels had stains that looked like blood. My daughter and I got food poisoning from bad papaya served at the continental breakfast.
Stayed 6 nights in Feb 2019

8/10 Good

Najeeb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good. wifi was very bad.
Stayed 2 nights in Feb 2019

10/10 Excellent

Kalyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from General Manager on 2019/1/15
Thanks for your valuable time

8/10 Good

PREMLATA, PATNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing is good
Every thing is good But improve your Restaurant menu Add south India cuisine Chinese cuisine Tandoori and Mughlai cuisine I hope you will improve your restaurant menu Good luck
Stayed 3 nights in Aug 2018

6/10 Okay

Joseph

Liked: Cleanliness, property conditions & facilities
AC not working
The AC was not working properly. In spite of repeated attempts to correct it, the outcome was bad.
Stayed 1 night in Aug 2018

2/10 Terrible

Vishal, Washington DC

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
My wife was in Delhi for her Visa interview with my Mom. My Wife was the Primary and she had her Address proof with her since she was there for her Visa interview. They really gave a hard time to my mother asking for her Address proof wheres in the instructions it clearly stated that they would need ID Proof( She was carrying her PAN CArd) . On top of that the lady at the reception wanted me to cancel my booking after the Check in time had already started. This was such a traumatic and painful experience for me my wife and my mother. She asked them to go and stay somewhere else. Since my Dad works in the Central Government and has a lot of contacts he was able to sort this issue out but it took more than 1.5 hrs of people constantly on the phone. Not to mention me being up from 3A,- 5 Am in the US. Never booking again with these guys. Completely Unprofessional and Rude.
Stayed 2 nights in Jul 2018

8/10 Good

Ajay, Nairobi Kenya

Liked: Cleanliness, staff & service, room comfort
Been staying here for 5yrs plus. Nice hotel conveniently located if you have work in or around Nehru Place / Lajpat Nagar. A few issues with hot water in the shower and TV volume fluctuation. Handled and sorted out very promptly by a Great bunch of staff. My home in Delhi.
Stayed 4 nights in Jul 2018
Response from Manager on 2018/8/1
Dear GUEST, Thank you for taking the time to review us on this platform.! We really appreciate your wonderful comments and we always try to provide the best of hospitality experience to our guests. Thank you again, and we look forward to seeing you on your next trip in Shervani. Regards..!! Team Shervani.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to shopping areas
Clean and great service by staff. Breakfast choices could have been better and more varied. Coffee/tea tray in rooms were clean and in working condition, so Thank you. Bed was very comfortable and we had great sleep esp after a day of shopping.
Stayed 2 nights in Mar 2018
Response from Manager Online on 2018/3/31
Dear GUEST, Thank you for taking the time to review us on Expedia.com.! We really appreciate your wonderful comments and we always try to provide the best of hospitality experience to our guests. Thank you again, and we look forward to seeing you on your next trip in Shervani. Regards..!! Team Shervani.

10/10 Excellent

Karunakaran, Colombo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Business class hotel
Overall a pleasant experience. Easy to reach from the airport.
Stayed 2 nights in Feb 2018
Response from Manager on 2018/2/28
Dear GUEST, Thank you for taking the time to review us on Expedia.com.! We really appreciate your wonderful comments and we always try to provide the best of hospitality experience to our guests. Thank you again, and we look forward to seeing you on your next trip in Shervani. Regards..!! Team Shervani.

4/10 Poor

Business travel, USA

Disliked: Property conditions & facilities
Not a business hotel!
You get what you paid for! There was no internet during my stay so I missed important Skype meetings. Breakfast was disappointing. Hotel is right on a busy boulevard so if your room faces that side the noise will be terrible. And on checkout the credit machine did not work so I had to pay cash. Would NEVER book there again
Stayed 1 night in Feb 2018
Response from Manager on 2018/2/28
Dear GUEST, Thank you for taking the time to review us on Expedia.com.! We really appreciate your comments and definitely look into your concerns. we always try to provide the best of hospitality experience to our guests. Thank you again, and we look forward to seeing you on your next trip in Shervani. Regards..!! Team Shervani.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star equivalent In a small package
This one caught me by surprise... A pleasant one at that. I had 2 club rooms and can honestly say I saved a lot from other 5 stars near by. The rooms, the service the location was ideal. Breakfast was great and the staff went far beyond expectations. Budget travel shouldn't compromise quality and this was surely a Win!
Stayed 1 night in Feb 2018
Response from Manager on 2018/2/28
Dear GUEST, Thank you for taking the time to review us on Expedia.com.! We really appreciate your wonderful comments and we always try to provide the best of hospitality experience to our guests. Thank you again, and we look forward to seeing you on your next trip in Shervani. Regards..!! Team Shervani.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
No issues with check in . Nice and very approachable staff . Fast food service . Food was good . It's expensive because of the location where it is located I guess.
Stayed 1 night in Jan 2018
Response from Manager on 2018/2/5
Dear GUEST, Thank you for taking the time to review us on Expedia.com.! We really appreciate your wonderful comments and we always try to provide the best of hospitality experience to our guests. Thank you again, and we look forward to seeing you on your next trip in Shervani. Regards..!! Team Shervani.

8/10 Good

Paul Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Relatively nice 2-day stay. Staff service, specifically of the front desk, needs improvement, while housekeeping and restaurant service was superb. One major comment though is to update ad and remove swimming pool as main amenity, to avoid misinforming potential clients.
Stayed 3 nights in Aug 2017
Response from GM on 2017/8/12
Dear GUEST, Thank you for taking the time to review us ! We really appreciate your wonderful comments and we always try to provide the best of hospitality experience to our guests. Thank you again, and we look forward to seeing you on your next trip. Regards..!! Team Shervani.

10/10 Excellent

Muntazir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2017
Response from GM on 2017/8/12
Dear GUEST, Thank you for taking the time to review us on this Platform.! We really appreciate your wonderful comments and we always try to provide the best of hospitality experience to our guests. Thank you again, and we look forward to seeing you on your next trip. Regards..!! Team Shervani.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was a good place to stay.... I wish they would have been okay with a delayed checkout time.

6/10 Okay

Rachel

Liked: Staff & service, room comfort
Okay enough for a business traveler...
There was mold on/behind the soap holder in the shower. They advertise a pool, but it is completely boarded over & obviously hasn't been operable in quite some time. There is no top sheet on the bed, only the bottom sheet & duvet. A few of us ordered from food panda and wanted to eat in the lobby, but the staff made us leave stating that no outside food was allowed in the public spaces. And they weren't exactly courteous about it. Spend the extra $20 and stay at the Eros across the street.

8/10 Good

Rakesh, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel which close to my work area
A small yet nice & clean hotel, fully meeting the business requirement of travel to Delhi.

8/10 Good

nazarulla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Decent hotel for the price. Close to amenities

8/10 Good

MANOJ KISHIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value hotel, centrally located
great value hotel for the price offered, fully included amenities, great room service and helpful staff!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They don't have a swimming pool.
I booked a room in this hotel because it was mentioned in Expedia.com that there was a swimming pool. But this was not so. They don't have a swimming pool.

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Fey Madison

Liked: Cleanliness, staff & service, room comfort
I've stayed at Shervani many times, the staff is great and very helpful. Won't stay anywhere else when I come for work, it's very close to nehru place and all the great fabric stores.

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jaipur Stay
Comfortable room for 3 women. Roll-away bed gave us all plenty if room to sleep. Love the seating area so that we had space to spread out.

8/10 Good

Plane H0pper, Calgary, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, a pleasant and "budget" hotel in Delhi.
Delhi is an expensive place for hotels. This so called budget hotel with taxes costs around RS 5400 (CAD 105) per night. However, the I had a pleasant experience at the hotel. Staff were very courteous. First day, front desk gave me a cash of INR 2550 in exchange of 40 USD. It was a difficult time in India because of demonetization of higher value currency bills and change was not easy to get. Chef cooked special curry's for three nights for me, I have asked home style curries of squash, bhendi and karela, generally, generally, one doesn't find these vegetables in the menu. In Delhi, in restaurants mainly vegetable curry options are, potato, cauliflower, green peas etc. Hence, I was happy to see special curries for me. I stayed total eight nights in 15 days period-first four nights, my "standard" room was small and during my second stay the front desk has upgraded me to their "club" category room and this one was very comfortable. In "standard" rooms I had difficulty in placing my second piece of luggage. Breakfast was also very good, the buffet has both Indian and western options. Everyday, had fresh vegetable juice and fruit juice. Overall, it was a nice hotel and it was pleasant stay for me.
Response from Prabal Mishra on 2017/4/11
Dear GUEST, Thank you for taking the time to review us on Goibibo.com.! We really appreciate your wonderful comments and we always try to provide the best of hospitality experience to our guests. Thank you again, and we look forward to seeing you on your next trip to DELHI NCR. Regards..!! Team Shervani.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Lacks in value for money
Not so good.

10/10 Excellent

Harry Puttar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Where you understand what a good hotel should be
I was not sure about this hotel as I had never heard it's name. But I can say that this hotel is second to none in terms of all the parameters. It has excellent room size, wooden flooring, wide windows with beautiful drapes. 24 x 7 room service and tasty food. For the price, this is an amazing bargain. I booked it through travelocity and got a good deal. If that was not enough, they even allowed us to check out an hour late because we had a genuine reason. I completely recommend this for anyone who wants to stay at the prime location in Delhi without shelling out a fortune. Keep up the good work.

8/10 Good

Katharine, Salem, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Shervani Nehru Place Review
Quiet , clean, and comfortable hotel in south New Delhi. Great Indian and western breakfasts, very courteous and helpful staff, the taxi driver who picked us up at the airport was fantastic. We used his services later for visiting sights in New Delhi and Agra.