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Novotel New Delhi Aerocity Hotel

Photo gallery for Novotel New Delhi Aerocity Hotel

Featured Image
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Minibar, in-room safe, desk, laptop workspace
TV with satellite channels

Overview of Novotel New Delhi Aerocity Hotel

UNESCO Sustainable Property

Novotel New Delhi Aerocity Hotel

4 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Asset 2, Aerocity Hospitality District, IGI Airport New Delhi, New Delhi, Delhi N.C.R, 110037

Explore the area

  • Popular LocationWorldmark7 min walk
  • AirportDelhi (DEL-Indira Gandhi Intl.)11 min drive
  • Popular LocationDLF Emporio Vasant Kunj18 min drive
  • Popular LocationDLF Promenade Vasant Kunj20 min drive

Choose dates to view prices

About this area

New Delhi

Located in Aerocity neighborhood, Novotel New Delhi Aerocity Hotel is connected to a rail/subway station. Rashtrapati Bhavan and India Gate are notable landmarks, and travelers looking to shop may want to visit Worldmark and DLF Emporio Vasant Kunj. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Worldmark - 7 min walk
  • Fortis Hospital - 6 min drive
  • Dada Dev Mandir - 14 min drive
  • DLF Emporio Vasant Kunj - 18 min drive
  • DLF Promenade Vasant Kunj - 20 min drive

Getting around

  • Delhi Aero City Station - 10 min walk
  • New Delhi Palam Station - 11 min drive
  • Indira Gandhi International Airport (DEL) - 11 min drive

Restaurants

  • Food Exchange – Buffet restaurant offering regional cuisine. Open daily.
  • Quoin – Open daily, happy hour available.
  • Cafe Pluck – Open daily.

About this property

Novotel New Delhi Aerocity Hotel

Eco-friendly hotel connected to a shopping center in New Delhi with full-service spa
A full-service spa, a restaurant, and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. All 400 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can appreciate conveniences like electric kettles and free tea bags/instant coffee, and other amenities include minibars and satellite TV.
Novotel New Delhi Aerocity Hotel offers 400 accommodations with minibars and safes. Satellite television is provided. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This New Delhi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Pullman Spa & Salon has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–10:30 AM on weekends: INR 599-999 for adults and INR 299-599 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Lifeguards on site
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Hindi

Business services

  • 24-hour business center
  • Computer station
  • Conference space (12712 square feet)
  • Meeting rooms - 16

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • In-room accessibility
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Mini-fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of INR 1000 per pet, per night

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for INR 1500.0 per stay
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between INR 599 and INR 999 for adults, INR 299 and INR 599 for children (approximately)
  • Airport shuttle fee: INR 1200 per vehicle (one-way, maximum occupancy 02)
  • Pet fee: INR 1000 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: INR 1500.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub

Property is also known as

Novotel New Delhi Aerocity Hotel
Novotel Aerocity Hotel
Novotel Aerocity
Novotel New Delhi Aerocity
Novotel New Delhi Aerocity Hotel Hotel
Novotel New Delhi Aerocity Hotel New Delhi
Novotel New Delhi Aerocity An AccorHotels Brand
Novotel New Delhi Aerocity Hotel Hotel New Delhi

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 241 out of 527 reviews
5 - Excellent 46%
Rating 4 - Good. 179 out of 527 reviews
4 - Good 34%
Rating 3 - Okay. 61 out of 527 reviews
3 - Okay 12%
Rating 2 - Poor. 22 out of 527 reviews
2 - Poor 4%
Rating 1 - Terrible. 24 out of 527 reviews
1 - Terrible 5%

4.3/5

Cleanliness

4.2/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities
The rooms aren’t sound proof and the breakfast buffet had a long queue and waiting time. Rest the property is good. The staff was quite courteous. Stay overall was comfortable,
Stayed 1 night in Sep 2021

2/5 Poor

Traveled with partner
Disliked: Cleanliness, staff & service
The location of the property is good as it is close to the airport. However, the service was not good. We stayed there for 2 days and had to wait for several rings before the phones were answered. Even if answered, it would take an hour and we would end up calling again to remind them. When asked the housekeeping to clean the room, the dirty sheets were not changed, only turned upside down to make it look like they were changed which was easily noticeable.
Stayed 2 nights in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service
Food was not that great .
Stayed 1 night in Aug 2021

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 2 nights in Aug 2021

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great and clean hotel and supportive staff. I can’t forget to appreciate their morning breakfast!! Great experience with me and my family. It’s very close to IGI airport
Stayed 1 night in Aug 2021