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Reviews of Jukaso Inn Down Town

2.5 out of 5
Jukaso Inn Down Town
L-Block, Connaught Circus, New Delhi, Delhi N.C.R

Reviews

7.2

Good

Rating 10 - Excellent. 14 out of 65 reviews" "
Rating 8 - Good. 20 out of 65 reviews" "
Rating 6 - Okay. 24 out of 65 reviews" "
Rating 4 - Poor. 3 out of 65 reviews" "
Rating 2 - Terrible. 4 out of 65 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Thijs

Disliked: Property conditions & facilities
Good location, quiet. Very basic hotel. Rooms are as advertised, but pretty old and the closets don’t smell nice. For the price I think I will choose another hotel next time I’m in Delhi.
Stayed 7 nights in Feb 2024

2/10 Terrible

Satvinder

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally unreliable ..
I got a call from Jukaso staff in the afternoon that one of their rooms is leaking or whatever & so they are canceling my Booking. And I was to travel in the same afternoon to reach Jukaso late night at around 11pm in chill cold winter weather. So they literally left me to God's hands for that night. And they have the audacity to offer me for next day 12th Jan onwards. LOL. So my whole train travel on 11th Jan went in calling friends to book a hotel for me as the Internet in the Train was pretty spooky.
Stayed 3 nights in Jan 2024

10/10 Excellent

KARMA

Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a central base
I have booked this for 3 separate nights day 1 on arrival to Delhi the last day of my trip and in the middle. The hotel have allowed me to leave a large bag with them and travel lightly for 5 days then on return they will wash and iron my clothes. Amazing. Staff are great very helpful
Stayed 1 night in Nov 2023

6/10 Okay

Frederick

Stayed 4 nights in Sep 2023

10/10 Excellent

ASWIN, Oslo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very good service and friendly staff and nice property with clean room. Highly recommend to both business travellers and holiday makers and personal visits.
Stayed 3 nights in Sep 2023

6/10 Okay

Verified traveler

Disliked: Room comfort
Front office not very courteous. Mattress uncomfortable. Good aircon. Breakfast basic but good. Bills handwritten.
Stayed 2 nights in Aug 2023

8/10 Good

Vijesh

Good location. Good hospitality. Weak wifi. No lift.
Stayed 4 nights in Apr 2023

10/10 Excellent

shankar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members are always super friendly and helpful. This has been my third stay and I will always go back there.
Stayed 5 nights in Feb 2023

8/10 Good

Daksh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

Ajay

Liked: Property conditions & facilities, room comfort
Stayed 11 nights in Jan 2023

6/10 Okay

Sonny

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property does not have an elevator. The second floor of the hotel is about five flights of stairs. Please ask the property if they are putting you on higher floors. Please do not take higher floors if you have mobility issues. Also, I found a long female hair on my bed, which I reported to the staff immediately. The towels looked unclean. It seems they do not use bleach or softener for the towels. The property is located in the inner circle of Connaught Place, which is ideal for anyone looking to stay in a central location. The metro station is right across from the property. This property is ideal for backpackers and people on a budget. Breakfast was included in the rate, and was delicious.

10/10 Excellent

Devon

Liked: Staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful and the area is great, plenty to see and do within walking distance! Don’t expect a 5 star hotel but overall pleasant
Response from Apeksha Pawha on 2022/11/9
Thank you for staying with us at JUKASO and trusting us during these uncertain times. We are glad to know you had a good stay and liked the location and services of our staff. We look forward to your next stay with us. Regards

8/10 Good

Gaurav

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice and decent. Being located in CP is a huge plus point. Staff was polite and overall condition of the hotel was also good. Can surely be suggested.😊
Response from Apeksha Pawha on 2022/11/9
Thank you for staying with us at JUKASO and trusting us during these uncertain times. We are glad to know you had a good stay and liked the location and services of our staff. We look forward to your next stay with us. Regards

8/10 Good

Rajagopalan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget neat and friendly stay
Good stay for 2 nights, comfortable place, friendly hosts
Stayed 1 night in Aug 2022
Response from Apeksha Pawha (Owner) on 2022/8/20
Thank you for staying with us at JUKASO and trusting us during these uncertain times. We are glad to know you had a good stay and liked the location and services of our staff. We look forward to your next stay with us. Regards

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very helpful and friendly. The building is older but fairly well maintained. The room I stayed in appeared to have been recently renovated. Location is ideal for the metro and local train stations are within walking distance.
Stayed 3 nights in Mar 2020
Response from Tara on 2020/3/15
Thank you for staying with us at JUKASO. We are glad to know you had a good stay with us and liked the location of our hotel. We are in the process of renovating our hotel so every time you come, you will see something new. We look forward to your next stay with us. Regards

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service
Your manager don’t wana understand that we came from usa even after showed him my california ID . M from punjab but my wife is basically from delhi . We were there for visit and book this hotel . But at the check in time we both just had our indian Driving Licene and unfortunately my wife had her old driving license from delhi . So ur manager manoj denied to give us room . So just do process to refund my money . Thankx ...
Stayed 1 night in Feb 2020
Response from Tara manager on 2020/3/8
Sorry for the inconvenience caused to you. As per law we cannot issue rooms to people who are from Delhi. It is also mentioned on the website you booked from. Sorry once again.

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2019
Response from Tara on 2019/10/24
Thank you for staying with us at JUKASO. We are glad to know you had a good stay with us. Looking forward to your next stay. Regards

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
The proximity to cannaught place/ shopping areas was awesome...the staff was good. Room was tiny....like really claustrophobic...and the staircase up to the first floor was a bit scary steep
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness
proximity to a lot places...👍 The park, Metro station, Restaurants and some souvenir shops. Also nightlife is ok and pretty much Safe ...
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Great location near restaurants and shops onconnaught place. Pleasant service but a little disappointed with dirty linen and no hot water -not a heal deal as no longer winter. They also have a cafe for breakfast and provide meals yet to check this out!
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Rolf

Business traveler
Liked: Cleanliness, staff & service
It’s a 2.5 star hotel, so don’t expect much. It is clean, the Des’s are good. No elevators. No Aircon. (But fan). Staff is friendly and helpful, but also forgetful. I had to ask everyday to have the complimentary tea and coffee refilled. The location is great, just don’t expect any views. My room looked inside a 3x3 m light shaft with dirty walls. The rooms are small (which you should expect). There was another international guest who was very cranky and shouted at the staff. Remember that with asking nicely and a smile nothing is impossible in India. I enjoyed the breakfast fast, just ask for fresh paratha or roti out of the pan and they do a good omelette. I will stay there again as it is value for money. No hidden fees or charges. Have some small change, you need to pay for extras straight away.
Stayed 6 nights in Feb 2019

8/10 Good

Gajpal

Good location
A short stay. Good location. Clean room. Absence of lift may concern some
Stayed 1 night in Aug 2018
Response from dutta on 2018/8/29
Thank you sir stay with us

2/10 Terrible

RK, mumbai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never stay in this hotel
Nothing works here properly AC NOT WORKING NO HOT WATER FOR BATH TOWELS SEEMS TO BE AS OLD AS THE HOTEL. THEY ARE SO HARD THAT IT CREATE BODY RASH THANKFULLY THE HOTEL CHANGED THE TOWEL. BUT THE QUALITY WAS NOT GOOD AC IS WORST. SPENT THE NIGHT IN HEAT. ON COMPLAINTS RE EPTIONIST GIVES ALL KIND EXCUSES BUT DOES NOT TAKE ANY RESPONSIBILITY DOES NOT EVEN HAVE THE COURTESY TO APOLOGISE. IS READY WITH ANSWERS FIR ALL COMPLAINTS. VERY VERY BAD EXPERIENCE
Stayed 2 nights in Jun 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Hotel is conveniently located in connaught place, that is the only plus point for this hotel. It's very old building without lift, room was very small. Bed for two (supposed to be king bed) was not enough for two, it was very small. Room was not clean, we have to ask them to clean it properly. Bathroom was not in good condition. It was like 1 star hotel. As mentioned, the only plus point was the location.

6/10 Okay

Rosemary

Liked: Cleanliness, staff & service

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Below average
If you want to stay at Connaught place, this hotel is for you. If you have knee pain, this hotel is not for you. If you give importance to good food, this hotel is not for you. Overall infrastructure is very poor at this hotel.
Stayed 5 nights in Nov 2017

10/10 Excellent

Duane , Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff that remembered me from my previous trip a year prior. I had a very comfortable room with a/c and fan. Good wifi connection. Walkable to many places in Connaught Place.
Stayed 2 nights in Nov 2017
Response from dutta on 2017/11/23
this is owner for us these kind of appreciation. thanks for stay with us we hope so you will come soon again and give us opportunity services

6/10 Okay

SHARMILA

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Nov 2017

4/10 Poor

mridusri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very near to connaught place
costly, room and double bed was very small and with terrible sound full night.
Stayed 1 night in Oct 2017

6/10 Okay

Pamela, Mexico

Disliked: Staff & service, property conditions & facilities
Not what you expect for what you pay
Hotel is over price for the provide service, it includes continental breakfast but its really basic 2 o 3 indian dishes. Rooms are ok, but the overall feeling with the staff was disappointing, after been 15 days in India this was the only hotel were we did not felt the warmful service of all the country... Location was good, guess that was the highlight

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

sunil

Liked: Cleanliness

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient
sorry, will choose another one, and thank you for all the help

6/10 Okay

Jose Carlos

Liked: Property conditions & facilities, room comfort
Very good location.
The place is in a very good location. Bed was clean and comfortable. Service a bit pushy. No internet in the room, only in the lobby which is five flights down.

8/10 Good

Neeraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy stay
The stay was good. The room was small bit cozy. Good for stay. The matron station is just at 100 metres and lots of good eating spots. One hokkaido bar is also near by. Airport metro is just within 2 kms. An amazing place for short stay. Rooms are clean. Location perfect. Staff quiet generous and checking was very smooth. Would like to stay again and would recommend my friends also. Breakfast lacks variety

8/10 Good

Rishikrishna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
kind and supporting staff
good location and supporting staff inspite of knowing the premium place. only thing lacking is lift . otehriwse a goodplace to stay for a couple of nights away from home

6/10 Okay

Ka Kin

Disliked: Property conditions & facilities
There is no hot water in the wash room. The room has also no windows.

10/10 Excellent

Duane I, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
I had a great stay at Jukaso Inn. It was close to many good restaurants and shopping and easy access to the metro. I would definitely stay here again.

10/10 Excellent

Duane I, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
The staff were extremely helpful in figuring out where to find the metro, etc. The location is excellent on Connaught place.

6/10 Okay

Verified traveler

2/10 Terrible

anupama

Disliked: Staff & service, property conditions & facilities, room comfort
Recommend only if you have no options of stay
Highly unprofessional staff and food such as milk was adulterated with excessive water

6/10 Okay

Verified traveler

Liked: Room comfort
At the heart of shopping paradise. Nothing to shout about the hotel besides its location. The room was tiny yet cozy. We hated the bathroom; there was no hot water!.

6/10 Okay

Indranil, mumbai

Great location. There is no lift.Food is worst.

8/10 Good

Rakesh, Chandigarh

Liked: Cleanliness, staff & service, property conditions & facilities
Stay @Jukaso
Nice Stay and location is superb!

10/10 Excellent

Chelliah, tirunelveli , tamil nadu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent

8/10 Good

TAZUKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
階段しかないので大きな荷物に困ります。 あとは問題、ありません。 何か頼めばすぐに対応してくれます。 良いホテルでした。
Stayed 4 nights in Feb 2024